• traveled 4 years ago
Due to the fact that we carried a sleeping child in a stroller, a security guard by the name of Ishchenko came running and rudely demanded that we not do this anymore, turned personal and was rude. The head of security, an insane person, told me: “No one speaks to you about you, ” rudeness is first-class! The Deputy General Director, who was contacted on this issue, admitted that it was impossible to behave like this, but did not find the strength to apologize and asked the aphid child to sleep independently in the stroller no more do not do this.
… More ▾
Due to the fact that we carried a sleeping child in a stroller, a security guard by the name of Ishchenko came running and rudely demanded that we not do this anymore, turned personal and was rude. The head of security, an insane person, told me: “No one speaks to you about you, ” rudeness is first-class!
The Deputy General Director, who was contacted on this issue, admitted that it was impossible to behave like this, but did not find the strength to apologize and asked the aphid child to sleep independently in the stroller no more do not do this. Today we decided to stop tolerating all this bad things and move out. With children, staying in this resort turns into hell. Employees do not tolerate children, sometimes it seems that they just hate them!
The guards are generally dumbfounded to the edge! They behave disgustingly, allow themselves to talk about you, in reverse: you are WHAT !!! ! Do not climb into any gate. Management encourages this! About the sanatorium further on points
Communication
None of the workers, with the exception of the cleaning lady (one) and the kitchen, knows the words: hello, thank you and please.
When checking in, Susanna from the reception threatened her wife that she would conduct proceedings with booking a room and listen to the recording of telephone conversations to find out if she told how old the children were.
We were forced to pay for food for a child under 5 years old, despite the fact that this is absolutely not necessary.
At the reception, no one knows anything and does not seek to help, communication often occurs through the lip.
The workers of the sanatorium are constantly trying to make some comments with or without.
Swimming pool
Paid, 300 rubles per person regardless of age per day
Family of 4 1200 a day.
NIGHTMARE
Wash
To wash 1 T-shirt costs 100 rubles for a family of 4, by the end of the week the check starts from 2000
It's easier to buy a washing machine!
Nightmare
Dining room
The food is delicious, a lot
Employees are polite
They refused to give a chair for a 3-year-old child (food was not paid for him), no food, no chair! These are the rules of the resort! Evaluate yourself
The child eats in the arms of the mother.
Children's room.
At the reception they say the librarian will open the room, in the library they say go to the reception.
Refused to open the nursery
In fact, after the showdown, the children's room turned out to be open until 13.00 An animator sits there, who is not an animator at all, just an employee and looks in a room 4/5 meters (filled with tables and chairs) and watches how you play with children.
In bad weather, there is nowhere to go with the child after an hour, even in this little room!
The employee who said she wouldn't open anything said she didn't care about reviews on the internet!
Territory
The area is very beautiful!
Walking on lawns is prohibited.
There are signs about this every 5 meters.
The toilet is next to the dance floor and it is closed all day except for events from 8 to 10 pm, but even then only the men's section is open, and only women are dancing!!!!!! ! You can only use the toilet in your room.
Iron
The iron is working and clean, there is only one for the whole sanatorium !!! ! This is KAPETS!
Open hatches on the territory without any signs in the order of things!
The Deputy General Director, who was contacted on this issue, admitted that it was impossible to behave like this, but did not find the strength to apologize and asked the aphid child to sleep independently in the stroller no more do not do this. Today we decided to stop tolerating all this bad things and move out. With children, staying in this resort turns into hell. Employees do not tolerate children, sometimes it seems that they just hate them!
The guards are generally dumbfounded to the edge! They behave disgustingly, allow themselves to talk about you, in reverse: you are WHAT !!! ! Do not climb into any gate. Management encourages this! About the sanatorium further on points
Communication
None of the workers, with the exception of the cleaning lady (one) and the kitchen, knows the words: hello, thank you and please.
When checking in, Susanna from the reception threatened her wife that she would conduct proceedings with booking a room and listen to the recording of telephone conversations to find out if she told how old the children were.
We were forced to pay for food for a child under 5 years old, despite the fact that this is absolutely not necessary.
At the reception, no one knows anything and does not seek to help, communication often occurs through the lip.
The workers of the sanatorium are constantly trying to make some comments with or without.
Swimming pool
Paid, 300 rubles per person regardless of age per day
Family of 4 1200 a day.
NIGHTMARE
Wash
To wash 1 T-shirt costs 100 rubles for a family of 4, by the end of the week the check starts from 2000
It's easier to buy a washing machine!
Nightmare
Dining room
The food is delicious, a lot
Employees are polite
They refused to give a chair for a 3-year-old child (food was not paid for him), no food, no chair! These are the rules of the resort! Evaluate yourself
The child eats in the arms of the mother.
Children's room.
At the reception they say the librarian will open the room, in the library they say go to the reception.
Refused to open the nursery
In fact, after the showdown, the children's room turned out to be open until 13.00 An animator sits there, who is not an animator at all, just an employee and looks in a room 4/5 meters (filled with tables and chairs) and watches how you play with children.
In bad weather, there is nowhere to go with the child after an hour, even in this little room!
The employee who said she wouldn't open anything said she didn't care about reviews on the internet!
Territory
The area is very beautiful!
Walking on lawns is prohibited.
There are signs about this every 5 meters.
The toilet is next to the dance floor and it is closed all day except for events from 8 to 10 pm, but even then only the men's section is open, and only women are dancing!!!!!! ! You can only use the toilet in your room.
Iron
The iron is working and clean, there is only one for the whole sanatorium !!! ! This is KAPETS!
Open hatches on the territory without any signs in the order of things!
Like
You like
Show other comments …
From the positive: very beautiful, well-groomed territory, many flowers and statues, fountains, trees and shrubs. The territory is large, it is convenient to walk, and go in for sports walking and so on. This is where the positives ended. now about the cons - the hotel of the resort does not pull for 4 stars! Toilet paper in the room - from waste paper - the cheapest quality! The air conditioners in the room did not work - they were not connected, although during the day the temperature reached up to 33 degrees in the black! There are no bathrobes in "Prestige" type rooms, let alone rooms of a lower rank! And it would be convenient to go to the procedures in bathrobes, as they do in many sanatoriums around the world! There is not even a wall clock in the rooms - very inconvenient! In the room declared as "PRESTIGE" - there is no individual safe - and this is not allowed for 4 stars! And the TV, although flat, is only 22 or 24 inches - very small - and on an empty wall opposite the bed.
… More ▾
From the positive: very beautiful, well-groomed territory, many flowers and statues, fountains, trees and shrubs. The territory is large, it is convenient to walk, and go in for sports walking and so on. This is where the positives ended. now about the cons - the hotel of the resort does not pull for 4 stars! Toilet paper in the room - from waste paper - the cheapest quality! The air conditioners in the room did not work - they were not connected, although during the day the temperature reached up to 33 degrees in the black! There are no bathrobes in "Prestige" type rooms, let alone rooms of a lower rank! And it would be convenient to go to the procedures in bathrobes, as they do in many sanatoriums around the world!
There is not even a wall clock in the rooms - very inconvenient! In the room declared as "PRESTIGE" - there is no individual safe - and this is not allowed for 4 stars! And the TV, although flat, is only 22 or 24 inches - very small - and on an empty wall opposite the bed. Now about the procedures - I had a voucher with treatment - the necessary procedures are given in a minimum amount, but not "profile" procedures are numbered 11 or 12 - for example, gum irrigation, inhalation, halotherapy (salt room) - of course for general strengthening of the body - it's great , but I would like procedures according to the profile of the disease. Of course, you can assign procedures and buy in addition! But why do this???
Everything feels "sovdepovshchina", it feels like you are in the 90s of the 20th century. For everything you need to pay and pay extra! Is it conceivable - the pool on the territory of the sanatorium - is paid for vacationers! Pay 300 re, then use it. . . Next - water and mud therapy - if a vacationer plunges into the bath in the nude - then honey. staff must be of the same gender. And here you are smeared with mud by pleasant middle-aged women (medical staff), and they smear everywhere with a hand in a glove with mud and on the genitals too !! ! There are no wall clocks in the water-mud treatment rooms either - the procedure is released with the help of an hourglass, so be it, but for the patient they are not visible and it is impossible to understand the duration of the procedure (how much is left). Here you are lying, "getting the procedure", in complete silence... Or you could turn on the background calm music - this would only have a positive effect on the procedure!
Next - the table on which you are smeared with mud - absolutely flat, there are no handrails. How can a patient covered in mud roll over? or get up after the procedure if the patient is 60+ or with movement restrictions?? ? It would be ideal - if the table could change the angle of inclination - up to an almost horizontal state - it would be very convenient !! ! Oh yes, it would be very expensive for a sanatorium, but with a price tag in the middle season of about 5.000 rubles per day per patient - I think this is not a huge problem! Now food. Meals are served in the dining room from a custom menu. Ordered a day from the proposed - and get it! Not very convenient for a 4 star resort!
It would be ideal - a buffet, especially since the resort is almost always full. Oh yes, this is again a rise in price. The food is monotonous, if fish is served, it is always dry, what is sour cream or mayonnaise, or sauce - apparently they don’t know here - they put it like according to "cards". They may object to me - there is always ketchup, mustard and horseradish on the table, but there is no mayonnaise, sour cream !! ! So it turns out that all salads are very dry! In the evening, discos, karaoke, etc. are held. For 2 weeks - films were shown only 2 times - it could have been more often!
I would be glad if this review will help someone in choosing a resort.
I don’t attach photos - there are so many of them on the Internet - they all correspond to reality!
There is not even a wall clock in the rooms - very inconvenient! In the room declared as "PRESTIGE" - there is no individual safe - and this is not allowed for 4 stars! And the TV, although flat, is only 22 or 24 inches - very small - and on an empty wall opposite the bed. Now about the procedures - I had a voucher with treatment - the necessary procedures are given in a minimum amount, but not "profile" procedures are numbered 11 or 12 - for example, gum irrigation, inhalation, halotherapy (salt room) - of course for general strengthening of the body - it's great , but I would like procedures according to the profile of the disease. Of course, you can assign procedures and buy in addition! But why do this???
Everything feels "sovdepovshchina", it feels like you are in the 90s of the 20th century. For everything you need to pay and pay extra! Is it conceivable - the pool on the territory of the sanatorium - is paid for vacationers! Pay 300 re, then use it. . . Next - water and mud therapy - if a vacationer plunges into the bath in the nude - then honey. staff must be of the same gender. And here you are smeared with mud by pleasant middle-aged women (medical staff), and they smear everywhere with a hand in a glove with mud and on the genitals too !! ! There are no wall clocks in the water-mud treatment rooms either - the procedure is released with the help of an hourglass, so be it, but for the patient they are not visible and it is impossible to understand the duration of the procedure (how much is left). Here you are lying, "getting the procedure", in complete silence... Or you could turn on the background calm music - this would only have a positive effect on the procedure!
Next - the table on which you are smeared with mud - absolutely flat, there are no handrails. How can a patient covered in mud roll over? or get up after the procedure if the patient is 60+ or with movement restrictions?? ? It would be ideal - if the table could change the angle of inclination - up to an almost horizontal state - it would be very convenient !! ! Oh yes, it would be very expensive for a sanatorium, but with a price tag in the middle season of about 5.000 rubles per day per patient - I think this is not a huge problem! Now food. Meals are served in the dining room from a custom menu. Ordered a day from the proposed - and get it! Not very convenient for a 4 star resort!
It would be ideal - a buffet, especially since the resort is almost always full. Oh yes, this is again a rise in price. The food is monotonous, if fish is served, it is always dry, what is sour cream or mayonnaise, or sauce - apparently they don’t know here - they put it like according to "cards". They may object to me - there is always ketchup, mustard and horseradish on the table, but there is no mayonnaise, sour cream !! ! So it turns out that all salads are very dry! In the evening, discos, karaoke, etc. are held. For 2 weeks - films were shown only 2 times - it could have been more often!
I would be glad if this review will help someone in choosing a resort.
I don’t attach photos - there are so many of them on the Internet - they all correspond to reality!
Like
You like
• 2
Thank God that we went there on tours for our own money never!!! The territory looks good, but that's where all the positive news ends. Everything costs money and a lot of it. Medical services are expensive, so it's easier to go to your hospital to see a doctor - the effect will be the same. Salt and mud are scooped from the lake behind the fence and immediately sold with a monstrous cheat, while sewage waste is drained from the same sanatorium back into the same lake through a hidden pipe.
… More ▾
Thank God that we went there on tours for our own money never!!!
The territory looks good, but that's where all the positive news ends.
Everything costs money and a lot of it. Medical services are expensive, so it's easier to go to your hospital to see a doctor - the effect will be the same. Salt and mud are scooped from the lake behind the fence and immediately sold with a monstrous cheat, while sewage waste is drained from the same sanatorium back into the same lake through a hidden pipe. It's easier to go to the lake yourself! At least it's free! But be careful - you can break your legs!
The food is probably disgusting and the ZK is fed no worse. There are all sorts of medical services from the category of marketing tales, for a lot of money with a dubious result in the end. All this is nonsense and money squeezing. And in the end, the employees get a miserable penny, which is why they are rude and obviously not a fan of their work.
The service leaves much to be desired. The administrators walk around with disgruntled faces and are rude in communication. Room cleaners can be rude as instead of hello. The employees themselves advised not to go into this hole anymore. The city does not make a good impression. There is nothing to do here!! !
The territory looks good, but that's where all the positive news ends.
Everything costs money and a lot of it. Medical services are expensive, so it's easier to go to your hospital to see a doctor - the effect will be the same. Salt and mud are scooped from the lake behind the fence and immediately sold with a monstrous cheat, while sewage waste is drained from the same sanatorium back into the same lake through a hidden pipe. It's easier to go to the lake yourself! At least it's free! But be careful - you can break your legs!
The food is probably disgusting and the ZK is fed no worse. There are all sorts of medical services from the category of marketing tales, for a lot of money with a dubious result in the end. All this is nonsense and money squeezing. And in the end, the employees get a miserable penny, which is why they are rude and obviously not a fan of their work.
The service leaves much to be desired. The administrators walk around with disgruntled faces and are rude in communication. Room cleaners can be rude as instead of hello. The employees themselves advised not to go into this hole anymore. The city does not make a good impression. There is nothing to do here!! !
Like
You like
• 5
Terrible resort! It seems that they gave him 4 * just for repairs! I didn't find any other benefits. Treatment: mud, brine baths (next to the salt lake where water is pumped from, gum irrigation, inhalation, exercise therapy, salt room, massage, that's all my treatment, which is included in my program, the therapist said.
… More ▾
Terrible resort! It seems that they gave him 4 * just for repairs! I didn't find any other benefits. Treatment: mud, brine baths (next to the salt lake where water is pumped from, gum irrigation, inhalation, exercise therapy, salt room, massage, that's all my treatment, which is included in my program, the therapist said. The rest of the procedures are all Paid: hydromassage, lymphatic drainage , hydropathy (varieties of shower), dry carbonic baths, etc.
But this can still be understood, But when they said that the bus goes to the beach once a day, departure at 15:15 and return at 17:15 from the beach, it takes 10-15 minutes to go and it costs 100 rubles! ? It was a shock! On the territory of the pool, it costs 300 rubles! ? This is the second shock!
Even better, the disco for the "pioneers" starts at 20:00 and ends at 22:00 and then DEAD SILENCE! Even in the pioneer camp there is a disco until 23:00!
And of course the kitchen, it's not that!!! ! Who comes up with the menu? It is not clear what the combination with the incompatible is based on, it seems that this person has a problem with the chair! Porridge can be with boiled beets, salads are incomprehensible, borscht with incomprehensible meatballs and beans, cutlets with garlic and fatty, many complained the next day, I had a burp of garlic and fat, I drank festal in the evening. I heard a lot of dissatisfied reviews about food , especially about combinations!
During the walk, there was a meeting with the owner of the sanatorium, people asked to make a disco until 23:00, but after 3 days everything was the same.
You should not go because of one repair and 4 *. You can find a better resort for the money.
But this can still be understood, But when they said that the bus goes to the beach once a day, departure at 15:15 and return at 17:15 from the beach, it takes 10-15 minutes to go and it costs 100 rubles! ? It was a shock! On the territory of the pool, it costs 300 rubles! ? This is the second shock!
Even better, the disco for the "pioneers" starts at 20:00 and ends at 22:00 and then DEAD SILENCE! Even in the pioneer camp there is a disco until 23:00!
And of course the kitchen, it's not that!!! ! Who comes up with the menu? It is not clear what the combination with the incompatible is based on, it seems that this person has a problem with the chair! Porridge can be with boiled beets, salads are incomprehensible, borscht with incomprehensible meatballs and beans, cutlets with garlic and fatty, many complained the next day, I had a burp of garlic and fat, I drank festal in the evening. I heard a lot of dissatisfied reviews about food , especially about combinations!
During the walk, there was a meeting with the owner of the sanatorium, people asked to make a disco until 23:00, but after 3 days everything was the same.
You should not go because of one repair and 4 *. You can find a better resort for the money.
Like
You like
• 6
My husband and I rested in February, there are absolutely no complaints about the treatment and professionalism of doctors, we paid for a ticket for 2 weeks, but we could not stand it, we left 3 days earlier, having completed the most important procedures. From the very first day, they were shocked by the quality of food offered by the canteen, the chefs of this organization managed to combine incompatible products in one dish, the use of the cheapest quality raw materials was immediately felt.
… More ▾
My husband and I rested in February, there are absolutely no complaints about the treatment and professionalism of doctors, we paid for a ticket for 2 weeks, but we could not stand it, we left 3 days earlier, having completed the most important procedures. From the very first day, they were shocked by the quality of food offered by the canteen, the chefs of this organization managed to combine incompatible products in one dish, the use of the cheapest quality raw materials was immediately felt. The appearance, texture, smell of the dishes made us feel like just pigs, which can be piled into one trough of everything! After a couple of days of such bullying, they decided to go to a cafe, declared on the website, located on the territory of the sanatorium, but they were immediately informed about its temporary closure due to vacation, so it did not open anymore. We were ready to eat sausage with bread, went to the supermarket, bought food, dragged it to the room, it’s good that there was a refrigerator, on which there was an electric kettle made of cheap plastic, it was supposedly possible to boil water in it, but when we did it, we thought that something started to burn in the room, when heated, the kettle emits a terrible smell of burnt plastic, infecting tea with this smell, and even the flooded Doshirak stank of plastic. I had to go to a local appliance store to buy a normal kettle. In the end, we were finished off by the fact that on one of the last days of our stay, 4 people fell ill with poisoning the next day after dinner. A roommate who came with complaints of vomiting and abdominal pain received such an answer from a doctor and a nurse, what could be it can’t be that someone was poisoned in the dining room, which means you went to restaurants anyway what you ate. Poisoning has not become more widespread only because everyone is fed differently, who chose what from the list the day before. Here's some unlucky. I really hope that this review will somehow reach the management of the sanatorium, because it is a pity that with all the advantages there are such significant omissions that cannot be turned a blind eye. We certainly won't come here again because of the poor quality of the food. Because of these borschts, which are boiled with beans and some meatballs are added there, which are called meat, but they don’t look like Meat at all, because of these soy (on the meat menu) cutlets with garlic and chopped eggs for breakfast, lunch and dinner . Because of the disgusting smelling mammoth liver pie (on the beef menu) because of the salad with carrots, apple, egg yolk and mayonnaise. Excuse me, and to all our friends who after us wanted to go to this sanatorium from Sochi, we will also tell this unpleasant truth. It is a shame and disgrace to treat people this way, not to respect the people so much.
Like
You like
• 6
• traveled 7 years ago
The resort is great! My husband and I rested in September 2017, the territory, the hotel, everything is very beautiful. Normera - excellent, fed - well. The staff is wonderful, especially the urological treatment is on top! We have not seen such excellent professionalism in other sanatoriums. And, the deputy head physician is a wonderful person and professional.
… More ▾
The resort is great! My husband and I rested in September 2017, the territory, the hotel, everything is very beautiful. Normera - excellent, fed - well. The staff is wonderful, especially the urological treatment is on top! We have not seen such excellent professionalism in other sanatoriums. And, the deputy head physician is a wonderful person and professional. No shortcomings were found. Both my husband and I are very happy! We will definitely come again!
Like
You like
• 7
Rested literally here in May with his wife. The impression is more than pleasant. There were fears about the hull itself, and about maintenance, and about food. The sanatorium was recommended by my wife's friends. They also rested last spring, and were satisfied. We bought a ticket back in January, specifically to make it cheaper.
… More ▾
Rested literally here in May with his wife. The impression is more than pleasant. There were fears about the hull itself, and about maintenance, and about food. The sanatorium was recommended by my wife's friends. They also rested last spring, and were satisfied. We bought a ticket back in January, specifically to make it cheaper. As a result, I can say the following: its money is worth it. The food is not bad, the sanatorium itself looks outwardly and inside very nice, clean, tidy. There are no outsiders in the area. Walk - I don’t want to. You choose the entertainment program for yourself. But the course of recovery can be chosen in advance when buying a ticket, and if you want to buy something (my wife additionally took spa treatments), you can buy it on the spot. In general, a relaxing holiday in nature, away from the hustle and bustle and under the supervision of intelligent doctors. We arrived rested and full of energy.
Review from — vOtpusk.ru
Like
You like
• 1
My wife and I were in the Sakropol sanatorium from April 22 to May 12.17. Sanatorium as the slave said. in collaboration with the German Institute for Systemic Biocorrection Noventalis. Briefly. On April 28, at 2 o’clock, a dir came into the restaurant during lunch. sanatorium Muzaev. K. A. Chechen as I found out later.
… More ▾
My wife and I were in the Sakropol sanatorium from April 22 to May 12.17. Sanatorium as the slave said. in collaboration with the German Institute for Systemic Biocorrection Noventalis. Briefly. On April 28, at 2 o’clock, a dir came into the restaurant during lunch. sanatorium Muzaev. K. A. Chechen as I found out later. He approached all the tables and wished everyone a good rest, he approached us, literally. And with you Germans, traitors to the Russian people, I will talk later. It makes no sense to say something about the Hotel. To go or not to go there, of course, everyone decides for himself. We only warn people of German nationality. Wanted to leave the money does not give the hotel and so half empty.
Review from — vOtpusk.ru
Like
You like
• 4
I know that people of different ages go to the sanatorium (the sanatorium has a good medical base of different profiles), but it seems to me that the family can also have a good rest. The sanatorium was advised by my husband's parents, who had vacationed there a year earlier. Impressions from the sanatorium and the general level of service are only positive.
… More ▾
I know that people of different ages go to the sanatorium (the sanatorium has a good medical base of different profiles), but it seems to me that the family can also have a good rest. The sanatorium was advised by my husband's parents, who had vacationed there a year earlier. Impressions from the sanatorium and the general level of service are only positive. The staff are well trained and responsive. The rooms are tidy, the furniture is quite new, there is all the necessary electronics, the Internet is working on the territory. Food - buffet, there is a variety. They feed generously. for children there is a separate entertainment program. You can walk - the territory is huge, there is a small forest. In summary - for family holidays and treatment - I advise.
Review from — vOtpusk.ru
Like
You like
• 1
I liked the resort, went to rest with the whole family. To be honest, for the first time we went to rest in a sanatorium, and not to a resort by the sea, but the impressions were only the most positive. There are cons with wi-fi, but otherwise everything that is required for a family holiday is thought out.
… More ▾
I liked the resort, went to rest with the whole family. To be honest, for the first time we went to rest in a sanatorium, and not to a resort by the sea, but the impressions were only the most positive. There are cons with wi-fi, but otherwise everything that is required for a family holiday is thought out. In the evenings there is a children's program, there is a rest for adults. The territory of the sanatorium itself is very large, there is where to walk, run, you can have picnics. The staff is polite and responsive. During the entire stay, no strong minuses were noticed.
Like
You like
• 3
Show more »
