Just the rudeness of the hotel management

Written: 23 march 2013
Travel time: 18 — 23 march 2013
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 1.0
Cleanliness: 8.0
Amenities: 6.0
We wanted to come on a honeymoon trip to this hotel, because it was advised to us. Tried to book a room by email. A long correspondence ensued, we had to literally extort information from the administration about the rooms, cost and terms of payment. The administration's responses were, to put it mildly, inadequate. We were required to pay 100% in advance for all days of rest. Moreover, we had to pay only through Western Union, only in US dollars, pay the commission on our own and do it before 16:00 on the day of invoicing. Payment was proposed to be made to the account of a regular physical. faces. The owners of the hotel came up with a simple way of avoiding taxes, which is very convenient for them, but completely disrespectful towards customers. When we asked for a delay in making payment not on Saturday, when we finally got the billing from the administrator, but on Monday, our reservation was canceled, accompanying this action with another rudeness. So, dear Zborovsky Oleg Vladimirovich and Fedorinova Veronika Vadimovna, pay taxes and sleep peacefully, and learn to treat your customers with respect!
Translated automatically from Russian. View original

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