Upon arrival, it was not cleaned, they rented the entire cottage. Garbage, stones from the sea, used personal hygiene products in the bedside tables, used cups under the beds. In general, a very long time to describe the dirt. We took a rag and a mop from the manager and washed the whole cottage ourselves, because waiting for cleaning was like a dead room. There was no water on the third floor, the sink on the first floor was clogged. Bed linen and towels were enough for all the guests, but the blanket was one for all, unfortunately. From the dishes there are a lot of motley plates, four glasses and four mugs. Forks and spoons seem to be the only ones that vacationers have forgotten. Three pots, one broken frying pan. And terribly dirty countertops and in cabinets, dirt, garbage. The manager never returned the change after payment. Although he walked past us ten times.
There was no soap or toilet paper in the bathroom, and there was no dishwashing liquid in the kitchen, probably because there were no dishes themselves. Our vacation began with the fact that we went shopping to buy household items, including kitchen and dining utensils. The room also contains a document with the rules for staying at this hotel, it contains paragraph No. 9, which says that: wet cleaning, garbage removal, cleaning of bathrooms, etc. is carried out daily. No one came, did not take out the garbage, and even more so did not wash the bathrooms))
Unfortunately, the word SERVICE is not familiar here ((
The hostess is completely inadequate. It should be like - "The client is always RIGHT" - and there the hostess is the queen and you shit came here. We brought them money for the second time, but she didn’t even appreciate it. There is no private beach. There are still a lot of people on this beach, everyone is not too lazy. Security is ordinary collective farm louts, HAMs - in relation to us to vacationers, they can yell so that the mood will deteriorate for a long time, and the hostesses do not care about your mood. Its main thing is that you paid the money and you won’t go anywhere. If, God forbid, something happens and you urgently need to move out, then the money will not be returned to you. They allegedly have it in a bank in Kyiv or in a three-liter at the hostess. The room in their rules is written to be cleaned every day. We were cleaned once a week.
We rented a room with a broken lock and tried to rip it off for its replacement. Toilet paper is given a roll upon arrival, and then how do you want ?? ? On the third day, they barely asked for another roll and EVERYTHING is no longer fate. They always lie that they have everything packed, that there are a lot of people, They lie so that you go crazy and take them off faster. In fact, even after July 15, they don’t have anyone. Everything is empty. There is only one conclusion - if you want to spoil your vacation, then this is definitely for YOU !!! !
I advise everyone to this hotel if you want to relax with your family, I myself will go to it again. What surprised me very much is that even in the Crimea, rest can be no worse than in Turkey! )