Испорченный отпуск ruined vacation

We decided this year to once again relax in the pearl of the koktebel.
The hostess is completely inadequate. It should be like - "The client is always RIGHT" - and there the hostess is the queen and you shit came here. We brought them money for the second time, but she didn’t even appreciate it. There is no private beach. There are still a lot of people on this beach, everyone is not too lazy. Security is ordinary collective farm louts, HAMs - in relation to us to vacationers, they can yell so that the mood will deteriorate for a long time, and the hostesses do not care about your mood. Its main thing is that you paid the money and you won’t go anywhere. If, God forbid, something happens and you urgently need to move out, then the money will not be returned to you. They allegedly have it in a bank in Kyiv or in a three-liter at the hostess. The room in their rules is written to be cleaned every day. We were cleaned once a week.
We rented a room with a broken lock and tried to rip it off for its replacement. Toilet paper is given a roll upon arrival, and then how do you want ?? ? On the third day, they barely asked for another roll and EVERYTHING is no longer fate. They always lie that they have everything packed, that there are a lot of people, They lie so that you go crazy and take them off faster. In fact, even after July 15, they don’t have anyone. Everything is empty. There is only one conclusion - if you want to spoil your vacation, then this is definitely for YOU !!! !