My husband and I traveled along the Crimean coast. After a rest in Evpatoria and Yalta, we arrived in Koktebel, where our friends had already rested. The number in the "Troyanda" was rented by accident, according to an announcement on the gate. At the time of writing this review, I am here. Room is clean, bed is comfortable.
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My husband and I traveled along the Crimean coast. After a rest in Evpatoria and Yalta, we arrived in Koktebel, where our friends had already rested. The number in the "Troyanda" was rented by accident, according to an announcement on the gate. At the time of writing this review, I am here. Room is clean, bed is comfortable. Bed linen is not new, but not washed, clean, towels are soft. Plumbing is not new, but fully functional. The water pressure is uneven, but this is because the water is supplied by a pumping station. I also have at home. Wi-Fi works flawlessly, reliable signal reception on the 1st floor of a wooden building. The air conditioner works great. Music from the embankment with the windows closed is not audible at all.
Decent place for people without excessive pretensions. I will come here again.
Decent place for people without excessive pretensions. I will come here again.
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For all the time of our stay in this hotel, we have never been cleaned in the room due to the lack of staff as such. When asked about cleaning the room, it was proposed to take a vacuum cleaner and clean the room ourselves. Wi-Fi for this hotel is something supernatural in the room, it does not work, it starts to accept only if it is near the router.
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For all the time of our stay in this hotel, we have never been cleaned in the room due to the lack of staff as such. When asked about cleaning the room, it was proposed to take a vacuum cleaner and clean the room ourselves. Wi-Fi for this hotel is something supernatural in the room, it does not work, it starts to accept only if it is near the router. It's on the street outside the room. Bed linen had to go and take themselves. The sheets are washed, torn. The entire territory of the hotel has not been cleaned, garbage is lying everywhere under the bushes. The park is in a terrible state of disrepair. The water supply works in an abnormal mode, the pressure is not constant in waves, because of this it is not possible to wash normally from the tap either hot or cold water flows. The hotel is located on the first line, and this is music screaming until five in the morning about which the hotel staff does not warn. The swimming pool which is in the hotel, or rather in the promotional photographs, is in a non-working condition. The pool is in a post-explosion state, rearing slabs, protruding fittings, a puddle with frogs and all this is not fenced in any way. All in all, I would not recommend this place to stay.
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• 3
for its price, quite. 1600 for two. Room in a stone building, clean, decent bed linen, furniture in very good condition, plumbing is not new at all, but clean, tiles are decent, if you do not look closely at the shower stall: a little shabby. A very inconvenient entrance: a gate with a padlock, in order to enter, you must first reach the administrator, who will then come and open the gate.
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for its price, quite. 1600 for two. Room in a stone building, clean, decent bed linen, furniture in very good condition, plumbing is not new at all, but clean, tiles are decent, if you do not look closely at the shower stall: a little shabby. A very inconvenient entrance: a gate with a padlock, in order to enter, you must first reach the administrator, who will then come and open the gate. There is no pool, or rather, we are standing empty, half-dug out. The territory is clean, originally decorated, but not very well-groomed, a sort of wild flavor. The beach is very close, sunbeds are free. But the music is really loud.
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Good afternoon! We rested at the base of Troyand from 14 to 22 August. By their stupidity, they paid for accommodation for 10 days, stayed 9. The payment for the day was 1800, however, the kind administrator made a discount and the day cost 1700. The prices on the site are very high. Also, photos posted on the site are not subject to reality.
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Good afternoon! We rested at the base of Troyand from 14 to 22 August. By their stupidity, they paid for accommodation for 10 days, stayed 9. The payment for the day was 1800, however, the kind administrator made a discount and the day cost 1700. The prices on the site are very high. Also, photos posted on the site are not subject to reality. In fact, the pool, located in front of a three-story wooden tower, was dug out and fenced with yellow tape at a distance of 20-30 cm from the ground. The water channel leading to the pool was also opened, the depth of the resulting pit is about 1 meter. Not a pleasant smell emanates from the pool, and a frog lives there))). This place is chosen by children, the pool arouses their interest in any condition. It is not difficult to get to it, but it is very dangerous, it will not be difficult to stumble, because, along the territory near the pool, throughout the recreation center there are uneven paths overgrown with grass, in some places there are holes. Also, all paths are fenced with sharp stones.
You should not believe the photos with the green park area, since most of the trees are dried up, the territory is not well-groomed, yellow-orange leaves, needles, hoses, bottles, plastic plates, iron sheets, grates lie all over the ground. Lamps are installed near the barbecue, the ceiling lamps of which are broken, and on one, instead of a ceiling lamp, a plastic five-liter bottle is installed.
Fi-Wi in the rooms and on the balconies of the rooms does not work. The Internet appears only near the barbecue. We repeatedly turned to the administrator with a request to resolve this problem, since being at the Troyanda recreation center, we simply did not know what was happening in the world, the TVs in the rooms did not work, Fi-Wi did not work, it was not possible to contact relatives, cellular communications in Crimea very expensive. We learned about the fire in Rostov, about the mudflow near Sudak from local residents, after which we ran to the barbecue, in order to get Fi-Wi, in order to contact relatives and report that everything is fine with us. The administrator told us several times a day that the issue with Fi-Wi was being resolved, that they, together with the director, had left a request and an employee of the company would come today or tomorrow to fix everything, and she also promised to restart the router at night (although we didn’t understand why it was at night to do and how it can improve the situation). Twice we asked the director about the work of Fi-Wi, but he didn’t really want to communicate with us, he answered “on the run” that the issue was being resolved and immediately left.
For all 9 days that we were there, none of the employees approached the pool in order to repair it; no one solved the problem with Fi-Wi; no one tried to restore television.
The only plus of Troyanda is its proximity to the sea. However, at night it turns into a minus, as the music from the embankment, from the Troyanda restaurant does not stop until 5 in the morning.
At the same time, the air conditioner installed in the room does not let you sleep, which turns off with a crazy roar, having cooled the air in the room to the set temperature, and which turns on again after a few minutes.
The stairs leading to the 2nd and 3rd floors of the hotel require a major overhaul, they have fallen from them more than once, but they are propped up with large stones, and the railing, which can hardly be held, is propped up with a long wooden beam.
Laundry is paid, in order to wash your things, you need to pay 100 rubles for 1 time.
When we approached the administrator on the 22nd and asked us to return the money for the day, as we want to leave home at night, she turned into the complete opposite of a kind woman. In the end, together with the director, they informed us that their accounting department was closed, and that they would pay us the next day after 10:00. Although, with us, the "kind" administrator arranged for a woman to rest, who paid for her accommodation. We did not argue, we waited for the morning. The money for the day was returned to us in the amount of 800 rubles, due to the fact that the discount she made at the beginning for 100 rubles per day was canceled, since we wanted to leave a day earlier. What is not pleasant is that due to their quirks, in terms of the lack of money from the administrator, we could not leave home on the night when the traffic situation to the ferry was easier.
I advise you to think more than once before going to rest at the Troyanda base.
I would like to say thank you to the maid Natalia, who does her job well, a polite, pleasant girl, without a false smile, who did not try to please anyone, but she is actually a good person.
You should not believe the photos with the green park area, since most of the trees are dried up, the territory is not well-groomed, yellow-orange leaves, needles, hoses, bottles, plastic plates, iron sheets, grates lie all over the ground. Lamps are installed near the barbecue, the ceiling lamps of which are broken, and on one, instead of a ceiling lamp, a plastic five-liter bottle is installed.
Fi-Wi in the rooms and on the balconies of the rooms does not work. The Internet appears only near the barbecue. We repeatedly turned to the administrator with a request to resolve this problem, since being at the Troyanda recreation center, we simply did not know what was happening in the world, the TVs in the rooms did not work, Fi-Wi did not work, it was not possible to contact relatives, cellular communications in Crimea very expensive. We learned about the fire in Rostov, about the mudflow near Sudak from local residents, after which we ran to the barbecue, in order to get Fi-Wi, in order to contact relatives and report that everything is fine with us. The administrator told us several times a day that the issue with Fi-Wi was being resolved, that they, together with the director, had left a request and an employee of the company would come today or tomorrow to fix everything, and she also promised to restart the router at night (although we didn’t understand why it was at night to do and how it can improve the situation). Twice we asked the director about the work of Fi-Wi, but he didn’t really want to communicate with us, he answered “on the run” that the issue was being resolved and immediately left.
For all 9 days that we were there, none of the employees approached the pool in order to repair it; no one solved the problem with Fi-Wi; no one tried to restore television.
The only plus of Troyanda is its proximity to the sea. However, at night it turns into a minus, as the music from the embankment, from the Troyanda restaurant does not stop until 5 in the morning.
At the same time, the air conditioner installed in the room does not let you sleep, which turns off with a crazy roar, having cooled the air in the room to the set temperature, and which turns on again after a few minutes.
The stairs leading to the 2nd and 3rd floors of the hotel require a major overhaul, they have fallen from them more than once, but they are propped up with large stones, and the railing, which can hardly be held, is propped up with a long wooden beam.
Laundry is paid, in order to wash your things, you need to pay 100 rubles for 1 time.
When we approached the administrator on the 22nd and asked us to return the money for the day, as we want to leave home at night, she turned into the complete opposite of a kind woman. In the end, together with the director, they informed us that their accounting department was closed, and that they would pay us the next day after 10:00. Although, with us, the "kind" administrator arranged for a woman to rest, who paid for her accommodation. We did not argue, we waited for the morning. The money for the day was returned to us in the amount of 800 rubles, due to the fact that the discount she made at the beginning for 100 rubles per day was canceled, since we wanted to leave a day earlier. What is not pleasant is that due to their quirks, in terms of the lack of money from the administrator, we could not leave home on the night when the traffic situation to the ferry was easier.
I advise you to think more than once before going to rest at the Troyanda base.
I would like to say thank you to the maid Natalia, who does her job well, a polite, pleasant girl, without a false smile, who did not try to please anyone, but she is actually a good person.
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• 2
• traveled 7 years ago
We booked the hotel "Aphrodite" in Feodosia, arrived at night, the driver of the transfer ordered by the owner brought to Troyanda, like, you will spend the night, rest, and the owner will come and transport you. At 3 o'clock in the morning we were settled in a room without registration, even in the dark, devastation on the territory was noticeable, the squalor of the building and the pretentious appearance of the manager, we tried to sleep, but outside the windows the Troyanda nightclub of the same owner was wildly noisy.
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We booked the hotel "Aphrodite" in Feodosia, arrived at night, the driver of the transfer ordered by the owner brought to Troyanda, like, you will spend the night, rest, and the owner will come and transport you. At 3 o'clock in the morning we were settled in a room without registration, even in the dark, devastation on the territory was noticeable, the squalor of the building and the pretentious appearance of the manager, we tried to sleep, but outside the windows the Troyanda nightclub of the same owner was wildly noisy. In the morning they saw where they got, they were horrified. Blatant unsanitary conditions, dirty rooms and a bathroom, shaky dirty stairs, it is not clear when the bed linen was washed, the territory is covered with rotten carrion from cherry plum trees growing like weeds and flocks of rainbow flies are sitting on this rot, flying up in swarms from under their feet, the stench, vegetation like weeds, broken down dirty pool, just a nightmare. At 7 in the morning I called the owner Patsikivsky Stepan Nikolaevich, he swore he would come for us, complained that he would have nothing to live for in the winter, he did not answer calls during the day. By evening, we realized that there was nothing to wait for, found another hotel in Feodosia and called a taxi, wrote a letter to Patsikivsky that we were leaving and were waiting for a refund, otherwise we would go to the police. Tomorrow we are leaving Feodosia, the money was not returned to us, a statement to the police along with documents and testimonies, we are treating the child for scabies.
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Hello, I want to leave a review about this so-called hotel. We booked a hotel room through booking, arrived approached the gate, and they were locked, the owner did not answer our calls (later we understood why), there was a phone number on the gate, we called and said that we were waiting at the gate, to which we were answered that they are having lunch in the dining room of a neighboring boarding house and we have to wait some more.
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Hello, I want to leave a review about this so-called hotel. We booked a hotel room through booking, arrived approached the gate, and they were locked, the owner did not answer our calls (later we understood why), there was a phone number on the gate, we called and said that we were waiting at the gate, to which we were answered that they are having lunch in the dining room of a neighboring boarding house and we have to wait some more. We waited (after a call for about 30 minutes), while waiting, people came out of the hotel and told us that if we had not paid yet, run. There is dirt on the territory, the pool does not work (empty and dirty), frogs croak in the pond and it does not smell pleasant. There are 2 women of retirement age on the territory of the workers, one of them met us, and then it turned out that we didn’t have our reservation, but in general they can do us a favor and accept us.
We looked at the room (there were a lot of empty ones), ordered a suite with a view of the pool, but when we saw the room and the view of the dirty empty pool itself, we refused and went to check into the neighboring boarding house "Tavricheskaya Volna". If you compare two neighboring boarding houses, this is heaven and hell. And a view of the swimming pool in Troyand on the swimming pool of the boarding house "Tavricheskaya Volna".
We looked at the room (there were a lot of empty ones), ordered a suite with a view of the pool, but when we saw the room and the view of the dirty empty pool itself, we refused and went to check into the neighboring boarding house "Tavricheskaya Volna". If you compare two neighboring boarding houses, this is heaven and hell. And a view of the swimming pool in Troyand on the swimming pool of the boarding house "Tavricheskaya Volna".
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• 6
Hello! I want to write my review! For the May holidays, my husband and my children (boys 8 and 1.7 years old) decided to go to the seaside to relax. On the advice of friends, we chose the village of Koktebel, the Troyanda hotel. We ordered a transfer, we were met on time, the car is large and roomy, everything and our luggage fit.
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Hello! I want to write my review!
For the May holidays, my husband and my children (boys 8 and 1.7 years old) decided to go to the seaside to relax. On the advice of friends, we chose the village of Koktebel, the Troyanda hotel. We ordered a transfer, we were met on time, the car is large and roomy, everything and our luggage fit.
Upon arrival, we were very warmly welcomed and placed in a 2-room suite. The money we paid was justified. Everything is top notch and the kids love it. Cozy, spacious, clean. Shower, taps working, furniture in good condition. On the territory of the pool, already prepared for the summer. There is a barbecue, gazebos, tables, and what a beautiful and clean park, and the air in it. We also liked the food, we ordered what we wanted, and they provided us.
The only downside is that there was little time to enjoy this unforgettable vacation. We're leaving tomorrow. .
If there is a chance, we will definitely come back.
I RECOMMEND THE HOTEL TROJAND!! !
For the May holidays, my husband and my children (boys 8 and 1.7 years old) decided to go to the seaside to relax. On the advice of friends, we chose the village of Koktebel, the Troyanda hotel. We ordered a transfer, we were met on time, the car is large and roomy, everything and our luggage fit.
Upon arrival, we were very warmly welcomed and placed in a 2-room suite. The money we paid was justified. Everything is top notch and the kids love it. Cozy, spacious, clean. Shower, taps working, furniture in good condition. On the territory of the pool, already prepared for the summer. There is a barbecue, gazebos, tables, and what a beautiful and clean park, and the air in it. We also liked the food, we ordered what we wanted, and they provided us.
The only downside is that there was little time to enjoy this unforgettable vacation. We're leaving tomorrow. .
If there is a chance, we will definitely come back.
I RECOMMEND THE HOTEL TROJAND!! !
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• 5
We rested with my family in 2015 in Koktebel, at the Troyanda Hotel. I liked everything very much, both the room service and the friendliness of the maid girls. I especially want to express my gratitude to the hotel administrator Lyudmila Dmitrievna. Every time we met with her, she always asks if everything is in order with us, if we are satisfied with everything, if there are any comments.
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We rested with my family in 2015 in Koktebel, at the Troyanda Hotel. I liked everything very much, both the room service and the friendliness of the maid girls. I especially want to express my gratitude to the hotel administrator Lyudmila Dmitrievna. Every time we met with her, she always asks if everything is in order with us, if we are satisfied with everything, if there are any comments. Our room was very good - spacious, bright, comfortable. The hotel has a beautiful swimming pool. It is very comfortable. The hotel itself is surrounded by greenery. Breathe and rest very well. The sea is nearby, a few minutes walk from the hotel. All in all we liked everything. This year, if possible, we are going to come here again.
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• 3
• traveled 9 years ago
My aunt wanted to leave early and pick up the money, to which she was told we do not return the money, consider that you lost it in terms of money, it came out about 10 thousand rubles. At the same time, the cleanliness is not what I can’t lay out a photo for a fathom, the pool is dirty everywhere, fallen leaves, garbage is not removed.
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My aunt wanted to leave early and pick up the money, to which she was told we do not return the money, consider that you lost it in terms of money, it came out about 10 thousand rubles. At the same time, the cleanliness is not what I can’t lay out a photo for a fathom, the pool is dirty everywhere, fallen leaves, garbage is not removed. It feels like the reviews were left by the hotel staff so for PR.
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• 4
• traveled 9 years ago
Hotel Troyanda was chosen during the day. I liked the large green area, and since we were very tired after a long road, we decided not to look for anything else. And in vain! I still had to, and the next morning. The pool on the territory is very dirty, it does not pull you to swim there (although my husband and I were not going to, the sea is nearby).
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Hotel Troyanda was chosen during the day. I liked the large green area, and since we were very tired after a long road, we decided not to look for anything else. And in vain! I still had to, and the next morning.
The pool on the territory is very dirty, it does not pull you to swim there (although my husband and I were not going to, the sea is nearby).
The room is small, the toilet smells of dampness, but oh well, but we have our own balcony overlooking the park, we comforted ourselves.
But the most terrible thing began in the evening, when it turned out that behind the next wall there was a nightclub "Troyanda", owned by the owner of our hotel! At 9-10 pm the volume was still tolerable, but from 11 it got louder and louder! Terribly loud sound and screaming DJ kept me awake until 5am!! ! NOBODY of the staff warned about this neighborhood! This hotel is suitable only for fans of discos and nightlife.
In the morning we demanded our money (paid 100% in advance) back. And then a scandal erupted. No one was going to return the money to us! The owner, Stepan Nikolaevich, said in a telephone conversation that we were all lying and nothing could be heard in the room! And only after we wrote a statement to the police, the money was returned.
Troyanda is a dirty spot on the map of Koktebel!! !
The pool on the territory is very dirty, it does not pull you to swim there (although my husband and I were not going to, the sea is nearby).
The room is small, the toilet smells of dampness, but oh well, but we have our own balcony overlooking the park, we comforted ourselves.
But the most terrible thing began in the evening, when it turned out that behind the next wall there was a nightclub "Troyanda", owned by the owner of our hotel! At 9-10 pm the volume was still tolerable, but from 11 it got louder and louder! Terribly loud sound and screaming DJ kept me awake until 5am!! ! NOBODY of the staff warned about this neighborhood! This hotel is suitable only for fans of discos and nightlife.
In the morning we demanded our money (paid 100% in advance) back. And then a scandal erupted. No one was going to return the money to us! The owner, Stepan Nikolaevich, said in a telephone conversation that we were all lying and nothing could be heard in the room! And only after we wrote a statement to the police, the money was returned.
Troyanda is a dirty spot on the map of Koktebel!! !
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