Как нас отроялили How We Were Destroyed

We had a family vacation in August 2013. Despite the fact that we warned what time we would arrive, apparently they were not waiting for us. The reception was closed (as it turned out later, no one is always there). After calls from us and the "servicing staff" was finally taken to the room. The photos correspond to reality, the hotel (if you can call it that) is new, beautiful, the rooms are stylish and beautiful (which will not last long given such "staff"). This is where the merits end. I met the room with a toilet bowl dirty from other people's feces, there was someone else's hair in the shower room, which the child immediately grabbed in his hands and ran around the room, chips were lying under the table, they never clean the balcony along the way, the handle from the front door to the bathroom was generally broken off. Despite the fact that we immediately pointed it out, no one fixed it during the entire rest. We had to wait until the room was cleaned, for which they looked at us with displeasure. When asked if there would be periodic cleaning, they answered that there was a rag and a mop in the room. . . (self-service). The fact that we need a baby cot was reported at the time of booking and on the day of arrival, but upon check-in, the "staff", despite my fatigue, with amazing simplicity, offered me to drag the crib from the basement. I asked for a pass to the beach, to which I was told: "you will go tomorrow. " The beach is 300 meters away, and belongs to another hotel, overflowing with paid sunbeds of 40 gr. The promised view of the sea or the city (if you can call it that) is visible only from the top floors. The LCD crystal TV turned out to be an LCD crystal radio (the channels showed so badly that my eyes hurt and I only had to listen to it. And the Wi-Fi that is in every room is so slow that it can be said that it was not there (were stingy with normal Internet, like and everything else). Even liquid soap is bred and toilet paper is allocated for a couple of days - then I had to waste time and travel around the city looking for such a trifle, they don’t sell the same on the embankment. When 5 days had passed and I had to change linen and towels, I informed the admin about this (or who she was there), after which she carefully entered it in her notebook (or pretended to have entered) even specifying what time was more convenient (which caused my astonishment)). And so we wait in the morning for clean towels (they don’t change them on their own) at the agreed time, but they are not carried by everyone. We are already zadolbalsya with her to communicate decided to call later (at the reception, as always, silence). We call in the evening - she says that they will bring it now, again we are waiting for two hours. They are not there, we call again - with amazing simplicity she reports that it turns out she does not have towels and when they will be unknown !! ! Naturally, we did not leave all the time and moved out earlier. Now she calls our tour operator and extorts money for a penalty (they say her numbers are idle) calling us harmful. MOVIE COMEDY!!! ! That's why it's better to relax abroad - we still have arrogance and rudeness on every corner!