Ужасная кухня! Таракан в яичнице! Terrible kitchen! Cockroach in the egg!

Rested at this hotel on November 20 and 21.2016, in the morning for breakfast on November 21.16 in the scrambled eggs found a fried cockroach, showed the waitress she just took the plate without even apologizing and did not call the administrator, said we do not have cockroaches! ! ! ! ! 20.11. 16 when they served a plate of french fries, there was a piece of fried old fat in it that had fallen off ! ! ! ! ! ! This is of course tin and not cuisine! The staff of which cleans the rooms and does not know the basic rules of etiquette! ! ! ! ! they are rude and do not know how to communicate in a balanced way, and when they were standing they were waiting for the elevator all together so they hurried to enter it first as a result of not letting us into it! !!
Upon eviction 21.11. 16 cleaning staff inspected the towels and found tonal powder and supposed hair dye, stating that they did not wash it (in rough form), although they did not even try to do so, and then forced to make compensation for the towel.
As a result, we made a compensation, took a towel and did the laundry at home, as a result, everything went well, but the sediment from the STAFF remained for a long time! ! ! ! ! ! ! By the way, the towel was also leaky at first! ! ! ! !