Ambiguous impression

Written: 7 september 2017
Travel time: 4 — 6 september 2017
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 8.0
Food: 3.0
Amenities: 5.0
I must say right away that when we went to Zhytomyr from Kyiv, we did not count on much, we understood that we were not in Dubai. Here we are unpretentious, although we have been to many places. We liked the rest as a whole, but the shortcomings are visible to the naked eye.
First, breakfast. They are, to put it mildly, not very good. Very scarce. The topic with coupons turned out to be new for me in general, I have never seen anything like this anywhere.
Farther. The site says that the spa is open on weekdays from 16:00. In fact, only from 18:00. That is, advance fraud, or outdated information. Of course, we weren't warned of any of this. Do not do like this.
The deluxe room was good, spacious and clean. Of the shortcomings - a bunch of burnt out light bulbs, a non-working safe that we counted on, and a TV that shows 5 channels, 3 of which are ICTV : D
Wi-Fi is normal, I even managed to watch a series online. Although sometimes it "knocked out".

Well, SPA, SPA pulls the whole hotel. We were lucky that there were few people, we visited everywhere, no one interfered with our rest. The water in the jacuzzi and the pool does not smell of bleach, which is nice. The herbal bath and the salt cave are my favorites in general. Add. services were not ordered because there was not enough time. Didn't eat at the restaurant either, the prices are clearly too high.
And last but not least, our check-in was a bit overshadowed by the guy at the reception, who not very friendly chattered something about breakfast time and about the SPA, silently handed over the key to the room, without even showing where the elevator was. And on a separate request to clarify where the parking is, he reluctantly tried to explain a la "well, to the right. " Well... we are not boyars, we found it, but the sediment remained) It is clear that the person is not in his place and work is a burden to him. Parking, by the way, is also not ale, dirty, some kind of iron stairs and construction debris are lying around. Doesn't look very good
Translated automatically from Russian. View original