Not bad, but there are drawbacks!

Written: 28 august 2021
Travel time: 21 — 27 august 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 7.0
So they had never been to ZhP before, they relied on the opinion of a work colleague and settled in Krakow, having previously booked a room by phone. The hotel is small, on the territory there are gazebos with barbecue facilities, parking, a place for a children's trampoline (although during our stay I did not see it working). 200 meters to the sea, through the market. On the ground floor there is a dining room and a room where you can play table tennis. The standard room is small, but it has the necessary furniture, linen, towels, hair dryer, dishes. The overall impression is not bad, but I would like more service, because the cost of the room is 1110 UAH per day. It is possible, for example, that the room be cleaned, at least every other day, more lighting along the corridor, since it is very dark, change of towels. More wishes of the maid to pay more attention to cleaning the rooms, because. upon arrival, it was clear that they didn’t bother with cleaning, the floor was dirty, the toilet bowl was not fresh, the shower cabin had traces of mold and rust, there wasn’t even soap, it was also dirty on the balcony, plastic chairs were dusty.
I was also very upset by the moment when, in the so-called guarded parking lot, someone scratched our car. Turning to the owner of the hotel with a request to look at the security cameras, he said that the cameras cover only the entrance to the hotel and the parking lot on the camera will not be visible. At the same time, an unpleasant aftertaste was left by a complete lack of desire to somehow help in this situation. The question is, why then declare that the parking is guarded, if, in case of trouble, the administration is not responsible for anything or does not want to help, but at the same time they do not forget to charge 50 UAH per day for parking and only selectively write down car numbers, who are standing there... I hope that the administration will adequately perceive the criticism, take into account the shortcomings and strive for development, so that the guests would like to come to you again, and not just work for profit!
Translated automatically from Russian. View original