So they had never been to ZhP before, they relied on the opinion of a work colleague and settled in Krakow, having previously booked a room by phone. The hotel is small, on the territory there are gazebos with barbecue facilities, parking, a place for a children's trampoline (although during our stay I did not see it working).
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So they had never been to ZhP before, they relied on the opinion of a work colleague and settled in Krakow, having previously booked a room by phone. The hotel is small, on the territory there are gazebos with barbecue facilities, parking, a place for a children's trampoline (although during our stay I did not see it working). 200 meters to the sea, through the market. On the ground floor there is a dining room and a room where you can play table tennis. The standard room is small, but it has the necessary furniture, linen, towels, hair dryer, dishes. The overall impression is not bad, but I would like more service, because the cost of the room is 1110 UAH per day. It is possible, for example, that the room be cleaned, at least every other day, more lighting along the corridor, since it is very dark, change of towels. More wishes of the maid to pay more attention to cleaning the rooms, because. upon arrival, it was clear that they didn’t bother with cleaning, the floor was dirty, the toilet bowl was not fresh, the shower cabin had traces of mold and rust, there wasn’t even soap, it was also dirty on the balcony, plastic chairs were dusty.
I was also very upset by the moment when, in the so-called guarded parking lot, someone scratched our car. Turning to the owner of the hotel with a request to look at the security cameras, he said that the cameras cover only the entrance to the hotel and the parking lot on the camera will not be visible. At the same time, an unpleasant aftertaste was left by a complete lack of desire to somehow help in this situation. The question is, why then declare that the parking is guarded, if, in case of trouble, the administration is not responsible for anything or does not want to help, but at the same time they do not forget to charge 50 UAH per day for parking and only selectively write down car numbers, who are standing there... I hope that the administration will adequately perceive the criticism, take into account the shortcomings and strive for development, so that the guests would like to come to you again, and not just work for profit!
I was also very upset by the moment when, in the so-called guarded parking lot, someone scratched our car. Turning to the owner of the hotel with a request to look at the security cameras, he said that the cameras cover only the entrance to the hotel and the parking lot on the camera will not be visible. At the same time, an unpleasant aftertaste was left by a complete lack of desire to somehow help in this situation. The question is, why then declare that the parking is guarded, if, in case of trouble, the administration is not responsible for anything or does not want to help, but at the same time they do not forget to charge 50 UAH per day for parking and only selectively write down car numbers, who are standing there... I hope that the administration will adequately perceive the criticism, take into account the shortcomings and strive for development, so that the guests would like to come to you again, and not just work for profit!
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Visiting the Krakow hotel, I was very pleasantly surprised by the cleanliness of the room, which is a big plus, but there is a small nooo - the soundproofing in the room leaves much to be desired))) The door to the shower and toilet closes very, very loudly and this is heard throughout the riser, and you can also hear that happens in the bathroom)))) The dining room also sparkles with cleanliness, but for some reason meat dishes taste of chlorine ((((What's the problem, we didn't understand.
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Visiting the Krakow hotel, I was very pleasantly surprised by the cleanliness of the room, which is a big plus, but there is a small nooo - the soundproofing in the room leaves much to be desired))) The door to the shower and toilet closes very, very loudly and this is heard throughout the riser, and you can also hear that happens in the bathroom)))) The dining room also sparkles with cleanliness, but for some reason meat dishes taste of chlorine ((((What's the problem, we didn't understand. . . But even the stuffing in pancakes has a taste. . . The hotel area is well-groomed, there a children's area and an area in the form of gazebos and barbecues, which is very convenient for vacationers. The hotel is quiet and comfortable. The sea is almost five minutes away. Despite all the nooo, I recommend the hotel for relaxation. Value for money and quality of service at the level.
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• traveled 4 years ago
Absolutely no complaints, the price-quality corresponds completely... If possible, I will come again, I didn’t want to leave... Thanks to the administration, the tour operator, the hotel itself, the sea, the beach, the weather, everything was wonderful !! ! RECOMMEND!! !
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Absolutely no complaints, the price-quality corresponds completely... If possible, I will come again, I didn’t want to leave... Thanks to the administration, the tour operator, the hotel itself, the sea, the beach, the weather, everything was wonderful !! ! RECOMMEND!! !
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• traveled 6 years ago
Hotel "Krakow" in the Iron Port was chosen because of its proximity to the sea, but the beach turned out to be narrow and we had to walk to the other end of the resort, where the beach is much wider and there are fewer people. The settlement went quickly. From the outside the hotel looks good, but the rooms are not cleaned, only for a fee.
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Hotel "Krakow" in the Iron Port was chosen because of its proximity to the sea, but the beach turned out to be narrow and we had to walk to the other end of the resort, where the beach is much wider and there are fewer people. The settlement went quickly. From the outside the hotel looks good, but the rooms are not cleaned, only for a fee. There are also no bedside tables in a double room with a double bed (water and drops for the nose had to be left on the floor), it is inconvenient to lie down and get up due to very narrow aisles, the table staggered on one leg. There is a TV and air conditioning, there were no problems with them. The refrigerator is either very cold, or very weak, we tried different modes. The price includes only breakfast, every day there were porridges with something. . . egg, sausage, two circles of cucumber and a slice of tomato, etc. , a long loaf, tea; there was no butter, no cheese, and no fruit of any kind. . . Regarding the impression of the service and staff: faced with a rude attitude from the administration on the day of departure. We were accused of missing a glass from our room. The administrator girl raised her voice to find out the disappearance of the glass. We explained that we only had one glass and two mugs, to which she replied that the last time they, I quote her words: "Your Belarusians threw plastic forks and said that it was so. "Then she brought a statement in which we signed when moving into the room, all the inventory was listed there, she shook it in front of her nose, pointing to our signature. The signature is ours, but we did not count the glasses, mugs, spoons and forks (for the first time we encountered such an absurdity). We said that we would write a negative review on this occasion, to which she said that they didn’t care, that they didn’t have a website and they had thousands of people like us, threatened that she would close the gates and wouldn’t let us go anywhere, that now it’sour problems, since we signed for two glasses. Then a male administrator came, we asked to be shown the price list with the price of this glass, since it was already useless to prove that we had not stolen it, but it was not there initially. Apparently, he did not like that we asked for a price in order to adequately assess the cost and pay for what we did not have, he replied that he would now call the police and they would sort everything out and went to call. We were simply shocked, and since we had spent all the hryvnia, we had to pay in dollars. PRICE OF A GLASS-20 UAH!!! Never seen such anger anywhere else.
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