• traveled 6 years ago
Swimming pool and a normal area for recreation, if not one "BUT" - is the attitude of the owner of the recreation center "Albatross" Tatiana Andreevna to vacationers. Ruddy, threatening ....We broke the key to the room at about 12 o'clock at night, there was no spare key. T. Andriivna had duplicates in the house.
… More ▾
Swimming pool and a normal area for recreation, if not one "BUT" - is the attitude of the owner of the recreation center "Albatross" Tatiana Andreevna to vacationers. Ruddy, threatening ....We broke the key to the room at about 12 o'clock at night, there was no spare key. T. Andriivna had duplicates in the house. The staff called the owner and reported the situation, to which she responded in an angry tone, that she is resting and she does not care where we sleep. Then it was very "fun", she threatened us with eviction, a fine, a direct text: "Tomorrow you will be taken away quickly! " - She shouted. It is a very unpleasant situation, because a 4-year-old child was with us. I told only a part of what was said, imagine in this situation ...night, child in your arms, what to do when the owner does not go to meet you, but to say that she does not care?
Tatiana Andreevna, you provide me with services and for my money (and all vacationers) do not deny yourself anything, so have a conscience and treat people well. It is dishonorable for a person at this age to behave like that!
Tatiana Andreevna, you provide me with services and for my money (and all vacationers) do not deny yourself anything, so have a conscience and treat people well. It is dishonorable for a person at this age to behave like that!
Like
You like
• 18
Show other comments …
Terribly. Came with the family. The room was given without air conditioning (discussed with the air conditioner), although it was paid for a normal room. Managing this nightmare, rude, screaming. Fan beg There was a problem. Forbidden to go to the pool. On the third day poisoned - food !!!!!!!!!!!!!!!!! ! ! ! ! ! ! !.
… More ▾
Terribly. Came with the family. The room was given without air conditioning (discussed with the air conditioner), although it was paid for a normal room. Managing this nightmare, rude, screaming. Fan beg There was a problem. Forbidden to go to the pool. On the third day poisoned - food !!!!!!!!!!!!!!!!! ! ! ! ! ! ! !
Like
You like
• 13
We rested in August 2013. The staff is friendly. The rooms are clean, with new furniture. The food is good - there are dairy dishes, sometimes fruit, every day - something sweet, chicken. Drinks include coffee, tea, compote, kefir, fermented milk, cocoa. The pool is large, warm, clean. There are sunbeds.
… More ▾
We rested in August 2013. The staff is friendly. The rooms are clean, with new furniture. The food is good - there are dairy dishes, sometimes fruit, every day - something sweet, chicken. Drinks include coffee, tea, compote, kefir, fermented milk, cocoa. The pool is large, warm, clean. There are sunbeds. For children - two swings, a slide, a hut. 10 minutes walk to the sea. There is a shop opposite, and an ATM from PrivatBank (probably the only one for the entire Iron Port). There is wi-fi for those who want to sit on the Internet. There is also a café in the guest house, with delicious food and cheap prices. We liked everything. The only downside - once for breakfast served undercooked eggs.
Like
You like
• 4
We rested on Constitution Day. There are some pros and many cons - would not recommend to anyone. First about the pros. There is a swimming pool that was ok to swim in (the sea was terribly cold despite the mostly good weather) And now for the cons. 1. Damp rooms in the first building 2. Rudeness of the staff, especially the administrator.
… More ▾
We rested on Constitution Day.
There are some pros and many cons - would not recommend to anyone.
First about the pros.
There is a swimming pool that was ok to swim in (the sea was terribly cold despite the mostly good weather)
And now for the cons.
1. Damp rooms in the first building
2. Rudeness of the staff, especially the administrator. At the time of arrival, it turned out that they were brought to the wrong building, but instead of gently explaining this, the administrator issued the phrase "do not go here, the floors have just been washed here. " Due to the lack of sun loungers near the pool, they took a chair, immediately ran into the demand to "put it in its place", despite the fact that there were plenty of free chairs from where it was taken from (on the other side of the pool). To the question of whether it is possible to take another sun lounger for an additional fee, instead of saying normally that there are simply none - "you already swim in the pool for free"
3. The quality of the food - quite floated - from normal to the level in the railway station handel of the Little Muhosrats. For 4 days, the dining room staff could not figure out the number of cutlery (they could give out one teaspoon per table for 6 people) and the number of children's and adult portions.
4. The burned-out substation left the base not only without electricity but also without water for a day. To requests for water (absolutely polite), the administrator showed her trademark rudeness - "what should I hang myself to make you feel better? ". And the owners of the boarding house, as it turned out, complained about buying a generator for a couple of thousand dollars.
5. The rooms apparently have not been cleaned for several weeks. Although the bedding was clean (but not changed every day), cobwebs, spiders, debris and dust on the window sills of the bedside tables were not included in the plans of the boarding house. Well, the toilet-shower was also never washed for all the time. There was not even such a trifle as toilet paper
6. Departure. Oh it's a song. Despite the fact that the ticket was from June 28 to July 1, they decided to evict everyone who came for the weekend at 8 am on July 1. They offered to hold things in the administration. An attempt to pay extra for half a day came up against "we will install new people in this room. " The bus picked up our group at 8 pm. At the same time, they were no longer allowed into the pool - "you have already been evicted. " And indeed, at 9 am, a bus arrived with Belarusians, who were a little freaked out when they saw the oil painting on which they fell - the previous tenants were evicted with a scandal, and they were settled in uncleaned rooms (they began to worry that they would do the same to them on their last day ). It's funny that after calling the agency, a room was found for us - and miraculously it was the same one from which we were hastily evicted.
If you like this service - then you are in Albatross.
There are some pros and many cons - would not recommend to anyone.
First about the pros.
There is a swimming pool that was ok to swim in (the sea was terribly cold despite the mostly good weather)
And now for the cons.
1. Damp rooms in the first building
2. Rudeness of the staff, especially the administrator. At the time of arrival, it turned out that they were brought to the wrong building, but instead of gently explaining this, the administrator issued the phrase "do not go here, the floors have just been washed here. " Due to the lack of sun loungers near the pool, they took a chair, immediately ran into the demand to "put it in its place", despite the fact that there were plenty of free chairs from where it was taken from (on the other side of the pool). To the question of whether it is possible to take another sun lounger for an additional fee, instead of saying normally that there are simply none - "you already swim in the pool for free"
3. The quality of the food - quite floated - from normal to the level in the railway station handel of the Little Muhosrats. For 4 days, the dining room staff could not figure out the number of cutlery (they could give out one teaspoon per table for 6 people) and the number of children's and adult portions.
4. The burned-out substation left the base not only without electricity but also without water for a day. To requests for water (absolutely polite), the administrator showed her trademark rudeness - "what should I hang myself to make you feel better? ". And the owners of the boarding house, as it turned out, complained about buying a generator for a couple of thousand dollars.
5. The rooms apparently have not been cleaned for several weeks. Although the bedding was clean (but not changed every day), cobwebs, spiders, debris and dust on the window sills of the bedside tables were not included in the plans of the boarding house. Well, the toilet-shower was also never washed for all the time. There was not even such a trifle as toilet paper
6. Departure. Oh it's a song. Despite the fact that the ticket was from June 28 to July 1, they decided to evict everyone who came for the weekend at 8 am on July 1. They offered to hold things in the administration. An attempt to pay extra for half a day came up against "we will install new people in this room. " The bus picked up our group at 8 pm. At the same time, they were no longer allowed into the pool - "you have already been evicted. " And indeed, at 9 am, a bus arrived with Belarusians, who were a little freaked out when they saw the oil painting on which they fell - the previous tenants were evicted with a scandal, and they were settled in uncleaned rooms (they began to worry that they would do the same to them on their last day ). It's funny that after calling the agency, a room was found for us - and miraculously it was the same one from which we were hastily evicted.
If you like this service - then you are in Albatross.
Like
You like
• 25
I liked it very much. I read the previous reviews and was surprised. Maybe the staff has changed. Very friendly. The food was very delicious. The sea is clean, the beach is class. A lot of entertainment. The room is clean, everything is new. For the money, it's just great. Recommend for families with children.
… More ▾
I liked it very much. I read the previous reviews and was surprised. Maybe the staff has changed. Very friendly. The food was very delicious. The sea is clean, the beach is class. A lot of entertainment. The room is clean, everything is new. For the money, it's just great. Recommend for families with children.
Like
You like
• 3
The sea is cold and dirty. The base is removed from the coast by 300-350 meters. Constant shutdown of electricity and water. Dirty dishes in the dining room were annoying and caused concern for the health of the children. The presence of the pool saved the holiday. Without a pool on the shores of the Iron Port, it’s not worth relaxing at all! The rudeness of the accountant when dealing with clients was surprising.
… More ▾
The sea is cold and dirty. The base is removed from the coast by 300-350 meters. Constant shutdown of electricity and water. Dirty dishes in the dining room were annoying and caused concern for the health of the children. The presence of the pool saved the holiday. Without a pool on the shores of the Iron Port, it’s not worth relaxing at all! The rudeness of the accountant when dealing with clients was surprising. There is no desire to return.
Like
You like
• 9
I had a rest in July of this year in the boarding house Albatros 1. I didn’t like it terribly: 1. Upon arrival, I had to wait a long time for accommodation, although the room was booked in advance. 2. The administration communicated with you as if they were doing me a very big favor by settling in their hotel 3.
… More ▾
I had a rest in July of this year in the boarding house Albatros 1. I didn’t like it terribly: 1. Upon arrival, I had to wait a long time for accommodation, although the room was booked in advance. 2. The administration communicated with you as if they were doing me a very big favor by settling in their hotel 3. the room is small, although for the price and title it claimed to be "luxury" 4. the terrible smell of water, which also needed to be washed , and on the day of departure - this water was also terribly green in color 5. it stank terribly from the sewer 6. the food was bad, plus they didn’t have enough places to accommodate all the residents in the dining room (when coming to eat, it was necessary to clarify each time where to sit , but they answered that everything was busy, and if there was some kind of free table, you had to wait at least 30 minutes to be fed. ) In general, the hotel is terrible, the service is zero, I do not recommend anyone to go there. It is better to go to the private sector, and even considering that it is several times cheaper.
Like
You like
• 14
