My magical holidays

Written: 2 july 2012
Travel time: 28 june — 1 july 2012
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 4.0
Food: 2.0
Amenities: 5.0
We rested on Constitution Day.
There are some pros and many cons - would not recommend to anyone.
First about the pros.
There is a swimming pool that was ok to swim in (the sea was terribly cold despite the mostly good weather)
And now for the cons.
1. Damp rooms in the first building
2. Rudeness of the staff, especially the administrator. At the time of arrival, it turned out that they were brought to the wrong building, but instead of gently explaining this, the administrator issued the phrase "do not go here, the floors have just been washed here. " Due to the lack of sun loungers near the pool, they took a chair, immediately ran into the demand to "put it in its place", despite the fact that there were plenty of free chairs from where it was taken from (on the other side of the pool). To the question of whether it is possible to take another sun lounger for an additional fee, instead of saying normally that there are simply none - "you already swim in the pool for free"

3. The quality of the food - quite floated - from normal to the level in the railway station handel of the Little Muhosrats. For 4 days, the dining room staff could not figure out the number of cutlery (they could give out one teaspoon per table for 6 people) and the number of children's and adult portions.
4. The burned-out substation left the base not only without electricity but also without water for a day. To requests for water (absolutely polite), the administrator showed her trademark rudeness - "what should I hang myself to make you feel better? ". And the owners of the boarding house, as it turned out, complained about buying a generator for a couple of thousand dollars.
5. The rooms apparently have not been cleaned for several weeks. Although the bedding was clean (but not changed every day), cobwebs, spiders, debris and dust on the window sills of the bedside tables were not included in the plans of the boarding house. Well, the toilet-shower was also never washed for all the time. There was not even such a trifle as toilet paper
6. Departure. Oh it's a song. Despite the fact that the ticket was from June 28 to July 1, they decided to evict everyone who came for the weekend at 8 am on July 1. They offered to hold things in the administration. An attempt to pay extra for half a day came up against "we will install new people in this room. " The bus picked up our group at 8 pm. At the same time, they were no longer allowed into the pool - "you have already been evicted. " And indeed, at 9 am, a bus arrived with Belarusians, who were a little freaked out when they saw the oil painting on which they fell - the previous tenants were evicted with a scandal, and they were settled in uncleaned rooms (they began to worry that they would do the same to them on their last day ). It's funny that after calling the agency, a room was found for us - and miraculously it was the same one from which we were hastily evicted.
If you like this service - then you are in Albatross.
Translated automatically from Russian. View original