2 діток опинились під крапельницями після відпочинку 2 children ended up under drips after rest

Let's start with the fact that he comes to Skhidnitsa every year. They rested in Respect and Kyiv Ruse. Objectively, the territory is cool green, the playground is also great for children, the water park is also satisfied, the room was given in the new building on the 10th floor - clean and nice, renovation is ongoing, but not critical, there was no hot water at all, probably because of the large number of vacationers . The dining room has a large selection of dishes, but there is no coziness like in a beehive. These transitions from one hotel to a new one by elevator, where someone gets on each floor and to the old hotel, are stressful.
It wouldn't matter, you can't find fault with these moments, but the children started to have a fever and signs of rotavirus infection appeared. We were tormented all night, the next day I turned to the reception desk with the demand that I want to go home, because it is not possible to get 1 more night and they started telling me that my payment has not been made. How can a hotel accommodate people without full payment? Nonsense.
And in the end, they removed the fine in the amount of UAH 700 and we left in despair, because it was not our fault that the children were poisoned.

It's sad that customers are not valued. And the children dripped in the infectious department for 3 days...
For the first time, they returned from Skhidnytsia without recovery.