Прекрасний готель, жахливий готельний гід. Beautiful hotel, terrible hotel guide.

We recently rested at the DiAnna hotel, Skhidnytsia. The hotel itself is beautiful. Great design, delicious dietary food, modern medical building, comfortable and cozy rooms, friendly staff - everything is great! Buffet right in the hotel. The location is also very convenient.
But the hotel guide Petro is just a charlatan. On the first day of arrival, we paid for a transfer from the hotel to Lviv (train station). Departure from the hotel at 9:15. The day before departure, we were told that the transfer would be either at 8:50 or 10:00. It was not entirely clear what such changes were for. But attention, dear tourists, now everything will become clear.
In the morning, on the day of departure, instead of the expected hotel bus, a dirty car was waiting for us. The driver said that this is our transfer. On the way from Skhidnytsia, we asked where he was staying in Lviv. The driver replied that they would not take us to any Lviv. We are going to Drohobych, where he will transfer us to a bus to Lviv. They immediately called the hotel guide.

He began to lie that the hotel bus we were expecting would meet us in Drohobych. As a result, we were brought to the bus station in Drohobych and crammed into a bus full of people. And now attention, simple mathematics. We paid UAH 900 for the transfer. for two adults and a child. A taxi from Skhidnytsia to Drohobych costs UAH 200, a minibus from Drohobych to Lviv costs UAH 100. from a person Where did our 400 hryvnias go? That's right, they were appropriated by the hotel guide Petro.
It is unpleasant and disgusting that such a person compromises a beautiful four-star hotel, even during the war.