It was the restaurant that ruined the whole New Year for us! our company of 12 people paid in advance for a New Year's banquet at this hotel. Everything was agreed. But the waiter never brought 4 bottles of alcohol (champagne and vodka) to our table. Hot was served only at 5.30 and then - only 5 servings out of the promised 12, and there is nothing to say about dessert - no one got it ! ! This is such a simple business for hotel owners - the main thing is to get the money in advance, and then no one is responsible for anything! I would not recommend this hotel to anyone - very unscrupulous customer service!
Translated automatically from Russian. View original
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