Zero service!!!

Written: 25 july 2015
Travel time: 13 — 26 july 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 4.0
Food: 1.0
Amenities: 5.0
Grand Pettine 4* One of the worst hotels I've seen. There is no internet in the rooms, it is not on the beach either... only in the restaurant. There is no service from the restaurant to the room, there is simply nothing to order to the room at all, they will simply refuse you. For the reason, the guide was forbidden!! ! Asked to order tea in the room, also refused!! ! Breakfast is generally a big disaster, it just doesn't get worse! There are no buns, only black or gray bread. Fried eggs are either overcooked or they are taken out in small quantities, and you still have to wait 20 minutes. There are two coffee machines, one of them does not work. The food is not tasty at all, like in a Soviet canteen. People from the city come to the beach, and for those who live in the hotel you need to walk and look for a place for yourself. The rest was ruined! I asked for the phone number of the management, the administration - was refused, the information is classified! In general, everything is very terrible! ! ! Save on everything! ! And most importantly, they don’t look for any compromises at all, they don’t even try to improve the service !! !
Translated automatically from Russian. View original