Отвратительный отель. Disgusting hotel.

The hotel was booked in advance, about 2-3 weeks before the trip, I called there several times to discuss the conditions and details, to find out the right moments. In particular, the possibility of accommodation with children was clarified. When, after long negotiations on the phone, all the nuances were resolved, I made a reservation through the hotel website, I received confirmation from some kind of muddy address registered on the public access in the mail zone. RU. The most interesting thing began on the day of arrival, we arrived late in the evening because we were stuck for 6 hours at the Ukrainian customs post, we were hungry and tired, but then it turned out that the hotel did not have the opportunity to accommodate us, since they had not heard about children and booked a room only for two adults. Some stupid chicken was sitting at the reception desk, who not only was not kind to me, but also considered it her duty to get rude to me right off the bat. In general, the entire hotel staff can be safely put on a chain instead of dogs - not a single criminal will stick around, get scared and run away. We didn’t manage to have dinner at the hotel, although dinner was also ordered in advance, because, firstly, everyone forgot about it due to the same stupidity of the staff, and secondly, the restaurant is just a name, a dirty, cheap, smoky canteen with disgusting food. As a result, we urgently had to look for another hotel and another restaurant. Ukraine is generally a third world country, even more backward than the countries of Africa in their worst years. The service there not only leaves much to be desired, but is generally lacking. But the Alexandrovsky Hotel surpassed even the unfortunate wild Papuans. At least a few millennia ago, they nevertheless got off the palm tree, established a service and do not rush at people. I would not recommend anyone to stay at this cheap haunt.