• traveled 6 years ago
This hotel “conquered” me with its degree of carelessness… 1. The administrators are not aware of which services they have and which are not, I left their hotel today, and the girl at the reception tried to include an additional dress in the bill, which is included in the hotel card as free. Not to mention the fact that the guy who drove in front of me was told that he took chocolate from the refrigerator.
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This hotel “conquered” me with its degree of carelessness…
1. The administrators are not aware of which services they have and which are not, I left their hotel today, and the girl at the reception tried to include an additional dress in the bill, which is included in the hotel card as free. Not to mention the fact that the guy who drove in front of me was told that he took chocolate from the refrigerator... sorry, but what is in your refrigerator (specifically mine - nuts, poor crackers, 3 chocolates and cola. Sadochok juice " especially no one will take it....) Who needs it? ? No mineral water? Elementary - nothing sane to make you want to eat... you can just leave it empty..... I will write about this below
2. It is not clear to me why I have to pay almost 700 UAH. for the room... and not to find in it a bathrobe or your cheap slippers....Apparently, in this hotel everything is according to the principle - someone asks - we will provide, so as not to erase the excess... or what to call this nonsense?!? ! That is, I'm tired, from the road, not finding out in time that what is missing is what SHOULD BE, should I go naked into the corridor and ask the administrator to give me the details ??
3. I arrived early in the morning... a wild sound was heard in the room, as if there was a laundry behind the wall..... I called the administrator - she said that she would figure out what kind of sounds were bothering me and call me back... no one called back... she scored on my remark... but after I discovered…. What is so wild is the refrigerator growling, as if someone is dying inside and at the same time fighting for life....That's horrible!!! ! Are you updating anything at all? It prevents people from sleeping!
4. Room service…. It is not clear on what principle it happens... then the check is brought to the reception... which is not very convenient, because it is more logical to immediately pay for the service, not the level to pay at the end of the stay, as for me... 3 days they carried a check at the reception, and today they accepted the order with such a wild sigh…. . and immediately the girl voiced – the cost…. That is, it was no longer according to the scheme that for 3 days they brought an invoice to the reception, respectively, instead of 40 UAH, I had to pay 100, because. I didn’t have small money and the rules suddenly changed…
To be honest, terrible conditions, there is dust in the room, I don’t believe much in the “disinfected” sticker, it’s not clear what rules about room service, then the bill to the administrator, then they immediately announce... this indicates that there is no organization, and I’m more into your barn in 3 stars will not come and will not recommend to anyone!!!
The worst place in Nikolaev!!!!!!! !
1. The administrators are not aware of which services they have and which are not, I left their hotel today, and the girl at the reception tried to include an additional dress in the bill, which is included in the hotel card as free. Not to mention the fact that the guy who drove in front of me was told that he took chocolate from the refrigerator... sorry, but what is in your refrigerator (specifically mine - nuts, poor crackers, 3 chocolates and cola. Sadochok juice " especially no one will take it....) Who needs it? ? No mineral water? Elementary - nothing sane to make you want to eat... you can just leave it empty..... I will write about this below
2. It is not clear to me why I have to pay almost 700 UAH. for the room... and not to find in it a bathrobe or your cheap slippers....Apparently, in this hotel everything is according to the principle - someone asks - we will provide, so as not to erase the excess... or what to call this nonsense?!? ! That is, I'm tired, from the road, not finding out in time that what is missing is what SHOULD BE, should I go naked into the corridor and ask the administrator to give me the details ??
3. I arrived early in the morning... a wild sound was heard in the room, as if there was a laundry behind the wall..... I called the administrator - she said that she would figure out what kind of sounds were bothering me and call me back... no one called back... she scored on my remark... but after I discovered…. What is so wild is the refrigerator growling, as if someone is dying inside and at the same time fighting for life....That's horrible!!! ! Are you updating anything at all? It prevents people from sleeping!
4. Room service…. It is not clear on what principle it happens... then the check is brought to the reception... which is not very convenient, because it is more logical to immediately pay for the service, not the level to pay at the end of the stay, as for me... 3 days they carried a check at the reception, and today they accepted the order with such a wild sigh…. . and immediately the girl voiced – the cost…. That is, it was no longer according to the scheme that for 3 days they brought an invoice to the reception, respectively, instead of 40 UAH, I had to pay 100, because. I didn’t have small money and the rules suddenly changed…
To be honest, terrible conditions, there is dust in the room, I don’t believe much in the “disinfected” sticker, it’s not clear what rules about room service, then the bill to the administrator, then they immediately announce... this indicates that there is no organization, and I’m more into your barn in 3 stars will not come and will not recommend to anyone!!!
The worst place in Nikolaev!!!!!!! !
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The hotel was booked in advance, about 2-3 weeks before the trip, I called there several times to discuss the conditions and details, to find out the right moments. In particular, the possibility of accommodation with children was clarified. When, after long negotiations on the phone, all the nuances were resolved, I made a reservation through the hotel website, I received confirmation from some kind of muddy address registered on the public access in the mail zone.
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The hotel was booked in advance, about 2-3 weeks before the trip, I called there several times to discuss the conditions and details, to find out the right moments. In particular, the possibility of accommodation with children was clarified. When, after long negotiations on the phone, all the nuances were resolved, I made a reservation through the hotel website, I received confirmation from some kind of muddy address registered on the public access in the mail zone. RU. The most interesting thing began on the day of arrival, we arrived late in the evening because we were stuck for 6 hours at the Ukrainian customs post, we were hungry and tired, but then it turned out that the hotel did not have the opportunity to accommodate us, since they had not heard about children and booked a room only for two adults. Some stupid chicken was sitting at the reception desk, who not only was not kind to me, but also considered it her duty to get rude to me right off the bat. In general, the entire hotel staff can be safely put on a chain instead of dogs - not a single criminal will stick around, get scared and run away. We didn’t manage to have dinner at the hotel, although dinner was also ordered in advance, because, firstly, everyone forgot about it due to the same stupidity of the staff, and secondly, the restaurant is just a name, a dirty, cheap, smoky canteen with disgusting food. As a result, we urgently had to look for another hotel and another restaurant. Ukraine is generally a third world country, even more backward than the countries of Africa in their worst years. The service there not only leaves much to be desired, but is generally lacking. But the Alexandrovsky Hotel surpassed even the unfortunate wild Papuans. At least a few millennia ago, they nevertheless got off the palm tree, established a service and do not rush at people. I would not recommend anyone to stay at this cheap haunt.
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Basic hotel for a day trip. In a single room, the minimum bed, which can hardly fit an adult, the restaurant is ordinary, the service is so-so - very unobtrusive, no one will smile at you once again. I don't know if there was a change. The conference room is terrible. And the rooms smell of Soviet deputies.
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Basic hotel for a day trip. In a single room, the minimum bed, which can hardly fit an adult, the restaurant is ordinary, the service is so-so - very unobtrusive, no one will smile at you once again. I don't know if there was a change. The conference room is terrible. And the rooms smell of Soviet deputies. Give you a smoking room or not - no one asks. If you're allergic to tobacco, get ready. Photos are attached. Price - quality = 4. As paid - and received : ) If you want inexpensive and economical - go!
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• 2
I have stayed at this hotel at least 4 times. In general, everything is very pleasant: service, staff, rooms. But there are drawbacks: - the level of service in their restaurant, however, this did not affect the excellent quality of food; - once there was a problem with the shower room: the bathroom was flooded when taking a shower - due to the unsuccessful design of the bathroom, due to the marriage of the shower cabin, due to a weak drain in the floor - a little strange, but everything is fine with them.
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I have stayed at this hotel at least 4 times. In general, everything is very pleasant: service, staff, rooms. But there are drawbacks: - the level of service in their restaurant, however, this did not affect the excellent quality of food; - once there was a problem with the shower room: the bathroom was flooded when taking a shower - due to the unsuccessful design of the bathroom, due to the marriage of the shower cabin, due to a weak drain in the floor - a little strange, but everything is fine with them.
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• -2
I liked the hotel, we were passing by, we went to the seas, we ourselves were from Russia, we will return, we will stop there again, the service is good, the rooms are large, for a family of 4 they showed a chic room, with two rooms, the children had a place to turn around, they liked everything, we also sunbathed in front of the sea, wanted to stay for a couple of hours, but stayed for 2 days, the city and people are very friendly, I advise this hotel to everyone, there are no negative emotions.
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I liked the hotel, we were passing by, we went to the seas, we ourselves were from Russia, we will return, we will stop there again, the service is good, the rooms are large, for a family of 4 they showed a chic room, with two rooms, the children had a place to turn around, they liked everything, we also sunbathed in front of the sea, wanted to stay for a couple of hours, but stayed for 2 days, the city and people are very friendly, I advise this hotel to everyone, there are no negative emotions.
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• -1
Super hotel, did a great job, and rested even better)))))))
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Super hotel, did a great job, and rested even better)))))))
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• -3.5
