Great new hotel but food issues

Written: 15 july 2015
Travel time: 23 — 27 june 2015
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 9.0
Food: 5.0
Amenities: 9.0
The rooms are excellent - everything is new, beautiful, comfortable. The room is cleaned every day, good quality toiletries, slippers, bathrobes, kettle, cups and tea bags (a compliment from the hotel). True, they did not dare to swim with snails...
But I'll tell you about the cons... not to scold the hotel, but in the hope that they will correct it for the better.
1. The main disadvantages relate to nutrition. Compote gave us the secret that tap water is used. This is a minus, because. not only does the water have a salty taste, but it is also disgustingly cleaned in the local water supply - in the shower hose, stagnant water stinks terribly of rotten meat. Well, cooking with tap water is somehow uncomme il faut.
2. I have never seen such brainwashing with set meals in any hotel. I don't know how the chef can stand it, but it's obviously bad, because it affects the quality of the dishes. There were burnt pancakes for breakfast and undercooked porridge.

I would do it simply - a modest buffet in the morning, and for lunch and dinner every day change a well-thought-out and balanced complex (more or less dietary, cooked in some kind of steam convector).
Now the hotel has 6 options for complex dietary meals, 6 regular options and 6 for children (18 !!! , you can break your head). But they are all very strangely combined. True, you can order from the menu, combining it yourself.
When asked about soup with meatballs, whether it was cooked in meatball broth or meatballs were cooked separately and then added to the soup, the waiters could not answer, although this soup has been served to guests for a year now. For people on a diet, this is important to know, meat broth is not very healthy.
Also in the menu of the restaurant there is, but in real life there were no duck, sea bass and dorado. Sad. . . (((
3. Food is served with a long delay, despite the fact that they are asked to write down the serving time. This is not good, because the intake of mineral water takes place on time, and if you have to sit for an extra 30-40 minutes waiting for it to be served, then this is not a cure, but rather harm to the gastrointestinal tract.
4. The pool is heavily filled with chemicals. It’s the first time I’ve had this, so that after washing at home in the washing machine and drying on the balcony, the swimming trunks stank of the pool ((Is it so much chemistry added to the pool or some strange caustic solution? . .
5. The location is not bad, but far from the resort itself. If it's cold or hot, it's unbearable to walk. Although only 15 minutes.
From the wishes - to hang a TV in the restaurant, otherwise it is somehow gloomy. In summer, you can generally eat in the gazebo, much nicer than in the basement. Buy a catamaran or a boat, it would be great!
Recommend for visiting with small children.
We'll probably come again. We hope that with food something will improve.
Translated automatically from Russian. View original