Terrible and deceiving!!!

Written: 17 august 2015
Travel time: 3 — 7 august 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 4.0
Amenities: 5.0
We rested with a girl from August 1 to August 5.2015 in an economy room with private facilities on the floor for 399 UAH. per day and car parking for 30 UAH. per day. The previous reviews left really describe the picture of this "3 star hotel".
Firstly, there is no sign of the "hotel", a pointer where exactly it is located, you can safely drive through it, and then return to look for a new one.
The first impression is quite good, friendly staff (4-5 people) for an expensive reception - an aquarium, about 9 surveillance cameras monitor everything, etc.
Secondly, when you get to the territory closer to the buildings, you understand that the only thing they monitor there and spend money on is these very surveillance cameras and the administration of the reception desk.

The hotel itself consists of two buildings - the first with amenities in the room, the second without. Terrible dirty passages between floors, kitchen doors with locks that break when entering the rooms. They brought a fridge to our room. thanks for that, but in general the furniture is terribly old, at first we lived in a room that overlooks the "beautiful" view of the pool, however, I warn everyone who is offered to live there that the music at the bar, which should only play on the bar, cuts to the entire territory from 8 am to 11 (!!! ) pm! Relax, fall asleep earlier is unrealistic. By the way, I went to the reception and asked to change rooms, and the girls from the reception went to meet us and moved us to a room overlooking the other side, where the music is not so heard, for which we also thank you.
Facilities on the floor....When booking a hotel a month before the settlement, the administrators told me that the shower / toilet is separate for men and women, that there are really enough bathrooms for the inhabitants of the floor... In principle, this is true, there are practically no queues in the men's toilet it was, but - what kind of toilet is it with a shower....it’s just tin, two toilets standing (! ) Nearby without cubicles and one unfortunate shower room, in which there really isn’t even warm water, since there was a pool and the heat was incredible... Naturally everything is dirty, toilet paper was never seen. According to the stories of vacationers in superior comfort rooms, the situation there is no better, the only thing is that these terrible sanitary facilities are only in the rooms. . .
Pool (large)... Yes, very cool, BUT - the water is practically not cleaned, and by lunchtime everything that is possible floats there... the sun loungers are insanely dirty and there are not enough for all the guests. The most "smart" from the evening leave towels on them, thereby clogging them the next day. There are 2 children's pools, which, by the way, are cleaned, I saw it myself, near the children's area, there, in principle, the norms.
In general, the owners of this wonderful establishment do not care about the conditions in which people from all over Ukraine enter every year to rest. The main motto of the establishment is a good show. . . the hotel website, an expensive receptionist, as well as video cameras. . . this is all the investment of the owners of this wonderful Arina pool wanted. . . Like the cafe / bar on the territory, in cafes around the corner you can eat much cheaper and more satisfying than they feed there, although there are no pretensions to the kitchen. So I would not advise any of my friends/relatives and just Ukrainians to go there sometime. . .
Translated automatically from Russian. View original