Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
3.0
Food:
3.0
Amenities:
3.0
Very negative experience! We booked a room a week in advance, warned that we were coming from another country. Upon arrival, it turned out that our reservation was canceled due to the fact that the deposit had not been paid (although when booking it was stipulated that we did not have the opportunity to make it, and the receptionist assured that everything would be in order) and the room had already been rented, with We were not even warned about this. The administrator girl tried to prove that she called us, which is certainly not true (the phone was on all the way and there were no calls... ). I had to urgently look for another hotel. Terribly unpleasant experience about the hotel! Very unprofessional attitude towards customers.
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