I DO NOT RECOMMEND!

Written: 7 august 2019
Travel time: 6 — 8 august 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Amenities: 1.0
I stayed at this hotel 4 years ago. It was comfortable. Booked a room the day before arrival. I discussed with the administrator on the phone my wishes for a one-piece bed, a quiet room and cost. They voiced 1000 UAH per day. OK. I was very surprised by the work of the staff. Rudeness and indifference to the client. We went up to the room. The beds turned out to be separate, full of Soviet deputies, not a single outlet worked. Asked to change the number. All rooms, like, are occupied even with a surcharge. Decided to move out. They refused to return the money. I won't give up everything. The book of complaints was hidden. I asked for the director's number to resolve the issue, they refused to give it. I called the police to come and sort it out and help return the money. While the police were driving, they gave the money back. Very disappointed with the level and attitude.
Translated automatically from Russian. View original