Terrible settlement!

Written: 5 november 2012
Travel time: 4 — 5 november 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Good afternoon! I want to complain about the Lukyanovsky hotel and warn all guests of Kyiv. I booked 2 rooms from November 4 to 5.2012. On the eve of arrival, the manager from this hotel called me to confirm the reservation, and at the same time I clarified to her that the check-in would be late!! ! But when my guests arrived....not only did we get to the hotel only the third time. the young lady was sleeping on the couch, and our numbers were no longer there, we were also rude, and as it turned out that we had to leave some kind of deposit so that our numbers would not be handed over to anyone !! ! So, dear guests of the capital and its residents, in no case do not stay at this hotel, not only will they leave you without a roof over your head, they will also get rude to you and make you guilty !!! !
Translated automatically from Russian. View original