Poor receptionist customer service

Written: 26 november 2022
Travel time: 25 — 26 november 2022
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 4.0
Food: 5.0
Administrator Klanitsa Olena for Conference halls is not sociable, unable to find compromises with people, arrogant, speaks in a raised voice, the service is simply terrible, the first and last time we rented a room in this hotel !!!!
We travel to all the cities of our country and have never seen anything like this!
The girls at the reception are nice and know how to communicate with customers!
And Olena - tse shame on the hotel !!!
The hall is not prepared for work, rent was taken for an extra two hours!! ! A shame!! !
Translated automatically from Russian. View original