We travel to all the cities of our country and have never seen anything like this!
The girls at the reception are nice and know how to communicate with customers!
And Olena - tse shame on the hotel !!!
The hall is not prepared for work, rent was taken for an extra two hours!! ! A shame!! !
2) I chose the "standard" room with breakfast.
3) everything was great, I managed to relax after a hard day, the girls at the reception are always happy to help! Everywhere is clean. The breakfast is wonderful!
4) my excellent opinion about the hotel was blurred, the accusation that I put a mosquito fumigator in my bag....it's not about the 60 hryvnia that I left at the reception for the fumigator allegedly taken by me....but the fact itself , that I was unreasonably accused of misappropriating a hotel fumigator..... I returned to the room to sort out the incident....but another moment, I did not see "this fumigator" in my room at all... 2 the maids kept telling me that they allegedly left this device on the table. I asked the administration and the maids to provide me with a list of things that should be in the "standard" room, to which everyone shrugged their shoulders in response, supposedly they do not have such a list....I suggested that they review their warehouse, recalculate, etc. . , because I understand everything, maybe they forgot to put it in when cleaning, the human factor, a lot of rooms, etc....to which I heard a refusal and in general they cannot be wrong....unfortunately, I was late for a meeting and could no longer linger. . . the second night I already spent the night in another hotel. . .