Beautiful, tasty, bad with repair and service

Written: 18 august 2019
Travel time: 2 — 5 august 2019
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 6.0
Food: 10.0
Amenities: 7.0
Let's get the positives first.
1. Beautiful appearance of the hotel, a beautiful restaurant overlooking the sea, its own beach. It seems to me that in Gribovka everything else that we saw was worse.
2. They cook very tasty. Once tried to eat elsewhere - left the food on the table and left.
3. I liked the waiter Katya - both the service and the ability to say something in time.
And now the cons.
1. When it rains, the rooms leak from the ceiling. In our flow, and in others too. They wanted to move us to another room, but it leaked directly onto the bed, and we at least had a refrigerator. At the reception they said that this was the first time, but we noticed a stain on the ceiling, which means that this has already happened, and the problem has not been eliminated.

2. Towels. In spots. Communicated with other people, they have the same thing in their rooms. Sorry, but this is not allowed at all, even at home such towels are thrown away, and even more so in an expensive hotel. It's not so expensive to buy new towels, but how much the reputation will change.
3. The attitude of the restaurant administrator to the guests. On most tables there is a sign "Reserve", a deposit of 1000 UAH, they do not allow them to sit down, but they remain free until the end of the evening! It costs about UAH 1000 for two to eat anyway, but if we leave UAH 900, then we can’t sit down at the table? And why, when it was cold and we wanted to take blankets from the restaurant to the beach (for those who do not know - the restaurant is located on the beach), the administrator did not allow us, because this is only for restaurant visitors. We live in this hotel, this is one complex, 10 minutes ago we left the restaurant, and now we are no longer visitors, and we cannot have blankets, although the blankets were not occupied. That was very embarrassing.
Translated automatically from Russian. View original