Blatantly illegal scams by front desk staff.

Written: 15 february 2011
Travel time: 1 — 7 january 2011
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1.0
from 10
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I arrived at the hotel on January 13, one day later than the reservation. I had a reservation from 12 to 3 days. Despite my requests not to accommodate me on the reservation, I had the imprudence to provide a credit card for payment, they settled me on the reservation and withdrew money from the credit card for the lost day that I did not live there. Plus, they charged me extra for a deposit of 80 euros. My booking was 615 euros and a deposit of 205 euros. Withdrawn from a credit card 900 euros for 80 euros more. The deposit was not returned at all despite the fact that I did not use the bar. In addition, the next day there was a blatant impudence, when I was in my room, they took the last 1000 T. L. from my credit card. never. Unfortunately, the SMS about the withdrawal of 1000 T. L. from my credit card. I saw it when I left the hotel. And in addition, for 2 days of staying at the hotel, they charged me approx. 1500 euros instead of 615 euros even for the lost day. The staff at the hotel is just a robbery. Now I write all kinds of complaints and claims.
Translated automatically from Russian. View original
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