есть минусы there are cons

Tourists rested from 4 to 7 June 2010. Married couple without children. We arrived late in the evening on June 4 and left early in the morning on June 7. That is, they were actually in hotels for 2 days: June 5 and 6. Cons: 1. on the first day, they did not clean the room at all, on the second they did it only after a reminder. 2. Bed linen has never been changed, and this is in a 5-star hotel and, by the way, not at all cheap! 3. The most important drawback - for 3 days they took a deposit for using the mini-bar 300 dollars!! ! Based on $100 per day. And they were told that mini-bar deposits are taken in all five-star hotels in Istanbul. And if it were all the money of tourists! In addition, one tourist had a 6th birthday, which had to be extremely modestly celebrated. 4. Since the tourists arrived late, they could not turn off the light, they did not figure out how to turn off the lamp completely, but simply turned it on to the dimmest mode. 5. A can of Pepsi 0.33 in the minibar costs $11.6. The platform with a panoramic view was closed all the time, it seems there was a restaurant that unfortunately did not work. Pros: 1. The room itself is good. 2. Gorgeous view from the window. 3. Breakfasts are customized and delicious. 4. The hotel is well done inside.