I arrived at the hotel on January 13, one day later than the reservation. I had a reservation from 12 to 3 days. Despite my requests not to accommodate me on the reservation, I had the imprudence to provide a credit card for payment, they settled me on the reservation and withdrew money from the credit card for the lost day that I did not live there.
… More ▾
I arrived at the hotel on January 13, one day later than the reservation. I had a reservation from 12 to 3 days. Despite my requests not to accommodate me on the reservation, I had the imprudence to provide a credit card for payment, they settled me on the reservation and withdrew money from the credit card for the lost day that I did not live there. Plus, they charged me extra for a deposit of 80 euros. My booking was 615 euros and a deposit of 205 euros. Withdrawn from a credit card 900 euros for 80 euros more. The deposit was not returned at all despite the fact that I did not use the bar. In addition, the next day there was a blatant impudence, when I was in my room, they took the last 1000 T. L. from my credit card. never. Unfortunately, the SMS about the withdrawal of 1000 T. L. from my credit card. I saw it when I left the hotel. And in addition, for 2 days of staying at the hotel, they charged me approx. 1500 euros instead of 615 euros even for the lost day. The staff at the hotel is just a robbery. Now I write all kinds of complaints and claims.
Review from — vOtpusk.ru
Like
You like
Show other comments …
Tourists rested from 4 to 7 June 2010. Married couple without children. We arrived late in the evening on June 4 and left early in the morning on June 7. That is, they were actually in hotels for 2 days: June 5 and 6. Cons: 1. on the first day, they did not clean the room at all, on the second they did it only after a reminder.
… More ▾
Tourists rested from 4 to 7 June 2010. Married couple without children. We arrived late in the evening on June 4 and left early in the morning on June 7. That is, they were actually in hotels for 2 days: June 5 and 6. Cons: 1. on the first day, they did not clean the room at all, on the second they did it only after a reminder. 2. Bed linen has never been changed, and this is in a 5-star hotel and, by the way, not at all cheap! 3. The most important drawback - for 3 days they took a deposit for using the mini-bar 300 dollars!! ! Based on $100 per day. And they were told that mini-bar deposits are taken in all five-star hotels in Istanbul. And if it were all the money of tourists! In addition, one tourist had a 6th birthday, which had to be extremely modestly celebrated. 4. Since the tourists arrived late, they could not turn off the light, they did not figure out how to turn off the lamp completely, but simply turned it on to the dimmest mode. 5. A can of Pepsi 0.33 in the minibar costs $11.6. The platform with a panoramic view was closed all the time, it seems there was a restaurant that unfortunately did not work. Pros: 1. The room itself is good. 2. Gorgeous view from the window. 3. Breakfasts are customized and delicious. 4. The hotel is well done inside.
Review from — vOtpusk.ru
Like
You like
The hotel is wonderful, the service is very helpful and all wishes and orders are fulfilled immediately. I am in a very good and pleasant impression. And the view from the panoramic windows is just "relaxation"! I advise everyone.
… More ▾
The hotel is wonderful, the service is very helpful and all wishes and orders are fulfilled immediately. I am in a very good and pleasant impression. And the view from the panoramic windows is just "relaxation"! I advise everyone.
Review from — vOtpusk.ru
Like
You like
obviously Madame von Lozovsky first stayed in a 5 * hotel, otherwise she would have known that the mini-bar was paid, etc. The service is excellent - they fulfill any desire - upon check-in they asked if we smoke - we settled on a non-smoking floor
… More ▾
obviously Madame von Lozovsky first stayed in a 5 * hotel, otherwise she would have known that the mini-bar was paid, etc.
The service is excellent - they fulfill any desire - upon check-in they asked if we smoke - we settled on a non-smoking floor
The service is excellent - they fulfill any desire - upon check-in they asked if we smoke - we settled on a non-smoking floor
Review from — vOtpusk.ru
Like
You like
well, there is no sea there at such a distance... then it... about the hotel itself - yes, it’s beautiful, the service is the most disgusting (they lived in apartments), everything is paid, including daily fruit in the room and filling the mini-bar - moreover, in advance do not warn. Ordered the service "alarm clock" - did not wake up.
… More ▾
well, there is no sea there at such a distance... then it... about the hotel itself - yes, it’s beautiful, the service is the most disgusting (they lived in apartments), everything is paid, including daily fruit in the room and filling the mini-bar - moreover, in advance do not warn. Ordered the service "alarm clock" - did not wake up. We ordered a table at a local restaurant - not only did they not reserve a table, they also tried to cheat in the calculation. Yes, and about the photo - I can send photos with the "correct" view from the window.
Review from — vOtpusk.ru
Like
You like
I can only say good things about the Swiss hotel-Bosforus. If you have the opportunity to visit Istanbul and relax in a 5 star hotel. . my advice is to stay at the Swiss otel-Bosforus. What impressed me more than this: the view from the window. . view of the bridge that connects Asia and Europe. . very beautiful! The food is very good, as is the service!.
… More ▾
I can only say good things about the Swiss hotel-Bosforus.
If you have the opportunity to visit Istanbul and relax in a 5 star hotel. . my advice is to stay at the Swiss otel-Bosforus.
What impressed me more than this: the view from the window. . view of the bridge that connects Asia and Europe. . very beautiful! The food is very good, as is the service!
If you have the opportunity to visit Istanbul and relax in a 5 star hotel. . my advice is to stay at the Swiss otel-Bosforus.
What impressed me more than this: the view from the window. . view of the bridge that connects Asia and Europe. . very beautiful! The food is very good, as is the service!
Like
You like
• 8.5
