Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
3.0
Cleanliness:
5.0
Food:
2.0
Amenities:
2.0
Not when! Not to whom!! ! Would not recommend and would not go again!! ! Rested from 30.06. 19-07.07. 19. A hotel for pensioners who love the USSR, the Internet is only on the first floor (which is always full of people), in the evening animation is only in the neighboring hotel (from 21.30-22.00) the rest of the time there is nothing to do. With small children, they seem to be engaged from 3-5 years old. The rest is boring! Entertainment is two billiard rooms without balls and a cue, 1 table tennis (where the balls are taken in the evening after 20.00) and one table football (where the ball is, a tennis ball).
The pool on the territory works one of two, there are no places on the sun loungers (but you can be on duty from the night to take a seat), also be on duty to take a queue for ice cream, as you will be idle for 30 minutes or even more.
No animation! There is no disco at all, silence after dinner. Everyone just sits in the L (lobby) bar on the Internet or goes to look into other people's hotels.
There is a landmark, an old abandoned amphitheater, where children should dance, the horror is just...
The food came across stale, smelly chicken, you can’t eat crayfish (black and rotten inside), they were once a week, the photo was left directly as a keepsake.
If you do not come to breakfast, lunch and dinner on time, say in an hour, then the food will end. Therefore, there are constant queues and people run to have time to eat, stand in line at the entrance until the restaurant opens.
Instead of juices, water flows, they are diluted all over.
Room norms (Kirillovka Fedotka), the usual suite!! ! Cleaned every day, shampoos on request. Hair conditioner was given on the 3rd day.
Do not be afraid of the Prussians, they are local residents here.
Food:
If you haven't eaten after 20.00
Near the pool, you (in a 5-star all-inclusive hotel) will only be sold corn for $1 a piece or popcorn. The reception denies the existence of paid corn on the territory of the hotel! ! (this is true if you arrive at the hotel in the evening and say that the child has been driving all day and wants to eat!!! ) It's just awful!!!!
Hookah is also located nearby on the territory, near the pool for 10 dollars.
Beach . . card per person that you can change for a towel only from 9.30 am and give in the evening no later than 18.00, despite the fact that breakfast is from 7 am. And the air temperature is very high (at 9 am 35) and you need to leave the beach at 11.
Locations:
When a large number of people stopped by (Wednesday, Thursday), places in the restaurant and on the beach became catastrophically lacking. Therefore, the waiters take your food, freeing up places !!! ! And also on the beach with sun loungers, if you left a towel, this is not a guarantee of your place, the staff will simply take the towel and seat other people, and you will pay for the towel.
!!! ! which is very offended !!!
We did not celebrate the birthday of the child!! ! Because it turns out that you need to order a separate Place in the restaurant. The representative of the tour operator and the hotel representatives did not warn him for this, although they included his birthday in the lists and sent a congratulatory letter. Attempts on the birthday to resolve this issue, and at least somehow congratulate, were ignored altogether. Blame it all on the restaurant. And the restaurant only for a day, the child cried as an adult man, next to him, was congratulated with a candle and a cake.
After there was a meeting of people who, like, rested in this hotel, (again) a foam party immediately appeared, the animators began to walk the streets, the hotel began to be cleaned. And the waiters at the bar, near the pool stopped walking drunk.
Bottom line... this hotel deserves only 4 stars with a big minus, because there is a green zone on the 1st line, everything else is just 2 stars. I will never go to such a hotel with my child! This is a ruined holiday and wasted money! You need to look carefully at the reviews during the check-out to the hotel; there are also hotels near the hotel:
Sural garden
Sural Sarai
Sural garden
It's all the same!!! ! Food and area shared! It's better not to go there! My advice to you
The pool on the territory works one of two, there are no places on the sun loungers (but you can be on duty from the night to take a seat), also be on duty to take a queue for ice cream, as you will be idle for 30 minutes or even more.
No animation! There is no disco at all, silence after dinner. Everyone just sits in the L (lobby) bar on the Internet or goes to look into other people's hotels.
There is a landmark, an old abandoned amphitheater, where children should dance, the horror is just...
The food came across stale, smelly chicken, you can’t eat crayfish (black and rotten inside), they were once a week, the photo was left directly as a keepsake.
If you do not come to breakfast, lunch and dinner on time, say in an hour, then the food will end. Therefore, there are constant queues and people run to have time to eat, stand in line at the entrance until the restaurant opens.
Instead of juices, water flows, they are diluted all over.
Room norms (Kirillovka Fedotka), the usual suite!! ! Cleaned every day, shampoos on request. Hair conditioner was given on the 3rd day.
Do not be afraid of the Prussians, they are local residents here.
Food:
If you haven't eaten after 20.00
Near the pool, you (in a 5-star all-inclusive hotel) will only be sold corn for $1 a piece or popcorn. The reception denies the existence of paid corn on the territory of the hotel! ! (this is true if you arrive at the hotel in the evening and say that the child has been driving all day and wants to eat!!! ) It's just awful!!!!
Hookah is also located nearby on the territory, near the pool for 10 dollars.
Beach . . card per person that you can change for a towel only from 9.30 am and give in the evening no later than 18.00, despite the fact that breakfast is from 7 am. And the air temperature is very high (at 9 am 35) and you need to leave the beach at 11.
Locations:
When a large number of people stopped by (Wednesday, Thursday), places in the restaurant and on the beach became catastrophically lacking. Therefore, the waiters take your food, freeing up places !!! ! And also on the beach with sun loungers, if you left a towel, this is not a guarantee of your place, the staff will simply take the towel and seat other people, and you will pay for the towel.
!!! ! which is very offended !!!
We did not celebrate the birthday of the child!! ! Because it turns out that you need to order a separate Place in the restaurant. The representative of the tour operator and the hotel representatives did not warn him for this, although they included his birthday in the lists and sent a congratulatory letter. Attempts on the birthday to resolve this issue, and at least somehow congratulate, were ignored altogether. Blame it all on the restaurant. And the restaurant only for a day, the child cried as an adult man, next to him, was congratulated with a candle and a cake.
After there was a meeting of people who, like, rested in this hotel, (again) a foam party immediately appeared, the animators began to walk the streets, the hotel began to be cleaned. And the waiters at the bar, near the pool stopped walking drunk.
Bottom line... this hotel deserves only 4 stars with a big minus, because there is a green zone on the 1st line, everything else is just 2 stars. I will never go to such a hotel with my child! This is a ruined holiday and wasted money! You need to look carefully at the reviews during the check-out to the hotel; there are also hotels near the hotel:
Sural garden
Sural Sarai
Sural garden
It's all the same!!! ! Food and area shared! It's better not to go there! My advice to you
Translated automatically from Russian. View original
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