Old shabby hotel. Poor food in a smelly canteen. Dirty tables. Shabby rooms with furniture from the 20th century. Ice chlorine stinking pool, falling apart slides. Everywhere there is dirt and ruin. Do not settle for any money, the hotel is disgusting.
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Old shabby hotel. Poor food in a smelly canteen. Dirty tables. Shabby rooms with furniture from the 20th century. Ice chlorine stinking pool, falling apart slides. Everywhere there is dirt and ruin. Do not settle for any money, the hotel is disgusting.
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Rested with my husband in Sural Hotel. We arrived earlier than check-in time, after 15 minutes we were seated in the room. The staff at the reception is polite, mostly women, speak Russian. The room was redecorated, clean, clean towels, soap accessories were available. Later replenished with gels, hair conditioner and shampoo.
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Rested with my husband in Sural Hotel. We arrived earlier than check-in time, after 15 minutes we were seated in the room. The staff at the reception is polite, mostly women, speak Russian. The room was redecorated, clean, clean towels, soap accessories were available. Later replenished with gels, hair conditioner and shampoo. Plumbing, sockets, hair dryer - everything worked. Safe $1 per day. Wifi only worked in the lobby. The hotel area is large enough, a lot of trees, in the shade of which there are sunbeds. Good location of the hotel: on the route with minibuses in Side and Manavgat. Not far from the hotel are shops, bazaars with tents and Migros.
Very close to the beach. The beach strip is wide, dirty sand, but the entry into the sea is very good, albeit long, 100 meters to a depth, the water is clean. There are enough beds. There are showers and changing rooms. On the beach there is a bar with drinks and a snack bar. In the snack bar you can eat at lunchtime: delicious pizza, tortillas, donuts, vegetables, meat, side dishes, fruits. From 13.00 to 16.00 there was very tasty ice cream. There was no intrusive animation. There was some music during the day by the pool. Perhaps something was in the evening, but we did not hear. The restaurant is large, there are queues at the restaurant, but the food was varied and plentiful. We have never seen anything end.
The food is no frills, but there were always several meat dishes and a couple of fish dishes. Greens, cucumbers, tomatoes, olives, cabbage, cauliflower, mushrooms, zucchini, eggplant, peppers - fresh and grilled. Of the fruits were plums, pears, melon, peaches, nectarines, grapes, watermelon. There were always Turkish delight, halva, raisins, dried apricots, figs, waffles, cookies. And the buns are amazingly delicious. Sweets are many, varied, delicious. There is also a lobby bar and a pool bar with drinks. Drinks - as usual, no frills. One big drawback - always dirty tables and floors in bars, in the morning - dirty glasses on the tables. In general, I liked the rest. Of the vacationers, the majority are Russians, there are Ukrainians and Kazakhs. The hotel can be recommended for an inexpensive price.
Very close to the beach. The beach strip is wide, dirty sand, but the entry into the sea is very good, albeit long, 100 meters to a depth, the water is clean. There are enough beds. There are showers and changing rooms. On the beach there is a bar with drinks and a snack bar. In the snack bar you can eat at lunchtime: delicious pizza, tortillas, donuts, vegetables, meat, side dishes, fruits. From 13.00 to 16.00 there was very tasty ice cream. There was no intrusive animation. There was some music during the day by the pool. Perhaps something was in the evening, but we did not hear. The restaurant is large, there are queues at the restaurant, but the food was varied and plentiful. We have never seen anything end.
The food is no frills, but there were always several meat dishes and a couple of fish dishes. Greens, cucumbers, tomatoes, olives, cabbage, cauliflower, mushrooms, zucchini, eggplant, peppers - fresh and grilled. Of the fruits were plums, pears, melon, peaches, nectarines, grapes, watermelon. There were always Turkish delight, halva, raisins, dried apricots, figs, waffles, cookies. And the buns are amazingly delicious. Sweets are many, varied, delicious. There is also a lobby bar and a pool bar with drinks. Drinks - as usual, no frills. One big drawback - always dirty tables and floors in bars, in the morning - dirty glasses on the tables. In general, I liked the rest. Of the vacationers, the majority are Russians, there are Ukrainians and Kazakhs. The hotel can be recommended for an inexpensive price.
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• 5
I read the reviews, the mood was not very good. But the price is affordable. Overall, not bad. Clean, neat. The staff is polite. Nature is beautiful. I read a lot of complaints about food. I think the shortcomings are exaggerated. Everything is delicious and varied. Lots of salads, pastries, drinks. By the pool, by the sea ice cream, drinks, pastries.
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I read the reviews, the mood was not very good. But the price is affordable. Overall, not bad. Clean, neat. The staff is polite. Nature is beautiful. I read a lot of complaints about food. I think the shortcomings are exaggerated. Everything is delicious and varied. Lots of salads, pastries, drinks. By the pool, by the sea ice cream, drinks, pastries. Too lazy to go to dinner in a restaurant, everything is on the beach. Rooms are cleaned regularly. One drawback: Wi-Fi only at the reception. Of course the hotel is not new, but the price is not exorbitant.
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• 5
The hotel was chosen by our friends, we went with them. According to the reviews that I read before the trip, everything was very contradictory. We arrived in the morning, around 7. First impression: not very presentable, simple exterior, reception and lobby. But they were very attentive to us. We were immediately put on bracelets, sent for breakfast.
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The hotel was chosen by our friends, we went with them. According to the reviews that I read before the trip, everything was very contradictory. We arrived in the morning, around 7. First impression: not very presentable, simple exterior, reception and lobby. But they were very attentive to us. We were immediately put on bracelets, sent for breakfast. The dining room has comfortable wooden furniture, cozy and clean, pleasant staff. And most importantly, delicious food! After breakfast we were taken to the room. The room is excellent with a sea view, with a good repair, everything worked, cleanliness, new furniture. Beach towels are good, new.
The territory of the hotel is green, well-groomed, and quite large for this area. Clean huge park. The beach, I will not be mistaken if I say that it is the largest and the best when entering the sea. At least compared to the nearby, cooler hotels. The entry into the sea is smooth, soft sand, no stones! The beds are new and comfortable. It can be seen that the hotel management cares about the convenience of vacationers. There were no problematic issues. The staff is friendly and not intrusive. Yes, covid restrictions have added work for them, and queues for us, but for us this is even better. The dishes were always neat, and not torn apart by ill-mannered people and children. Well fed! There was always at least 3 fish and 3 meat dishes to choose from. Arranged seafood evenings (crayfish, shrimp, mussels). Cooked delicious. I can’t say anything bad about the kitchen, although I work in catering and see a lot) The food is up to the mark!
I recommend this hotel and will definitely come here again. Tried to be objective.
The territory of the hotel is green, well-groomed, and quite large for this area. Clean huge park. The beach, I will not be mistaken if I say that it is the largest and the best when entering the sea. At least compared to the nearby, cooler hotels. The entry into the sea is smooth, soft sand, no stones! The beds are new and comfortable. It can be seen that the hotel management cares about the convenience of vacationers. There were no problematic issues. The staff is friendly and not intrusive. Yes, covid restrictions have added work for them, and queues for us, but for us this is even better. The dishes were always neat, and not torn apart by ill-mannered people and children. Well fed! There was always at least 3 fish and 3 meat dishes to choose from. Arranged seafood evenings (crayfish, shrimp, mussels). Cooked delicious. I can’t say anything bad about the kitchen, although I work in catering and see a lot) The food is up to the mark!
I recommend this hotel and will definitely come here again. Tried to be objective.
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• 28
Even upon arrival, at the airport, we were informed that they had changed the hotel, without our knowledge. We didn't agree. We walked for an hour together with the meeting guide from the bus to the airport, found out what was going on, in the end they allowed us to be taken to Sural. We arrived at the hotel after 20:00, we were sent for dinner and said that they would check in after.
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Even upon arrival, at the airport, we were informed that they had changed the hotel, without our knowledge. We didn't agree. We walked for an hour together with the meeting guide from the bus to the airport, found out what was going on, in the end they allowed us to be taken to Sural. We arrived at the hotel after 20:00, we were sent for dinner and said that they would check in after. But neither after dinner, nor after an hour, nor after an hour and a half, we were not settled, although other people who arrived later than us were settled immediately, in my presence. And so we continued to hang out at the reception. The fat dude at the counter was saying "System failure, wait. " This lasted until we contacted the tour operator and they called the hotel. As a result, we settled in two hours later.
The room was nice, freshly refurbished and clean. Of the advantages of the hotel: rooms, territory, beach and sea. Of the minuses: this fat dude at the reception and food. The first day it seemed that everything was fine with food, but on the second day you realize that there is no meat from the word at all, some kind of offal, semi-finished products. There is fish, but it is impossible to eat it every day for lunch and dinner. My sister was poisoned by something at dinner on the third day of her stay and spent the day in a completely terrible state. This is the first time for us in many years of rest in different countries and hotels. In this hotel, most likely, you need to drink from morning to night and disinfect the body from the inside, so to speak. As do many vacationers there. We don’t drink alcohol, probably it’s not allowed there))) Sweets are also miserable, I have never seen semolina with syrup in different colors and variations under the guise of sweets.
In connection with the coronavirus, the staff puts food for everyone, and this creates queues and increases the burden on the staff. Well, our people, and in the hotel 95% of visitors are Russians and Ukrainians, they like to stand in line) 19:00 starts)) well, it’s lovely, just let ours stand in line)) It was a pity to look at the staff in the dining room and bars, the waiters run around there without rest at all, with black circles under their eyes. There, one employee can be a waiter, a cleaner, and a bartender, in the morning in the dining room, in the afternoon in a cafe on the beach, and so on in a circle. Sad story. They save at the hotel both on employees and on vacationers.
In general, the hotel is not recommended. The beach and sea are amazing. I didn’t do the massage at the hotel, because I didn’t like the very intrusive and stuffy Violetta at the spa. I don’t understand at all why I should tell someone something about myself, when I arrived and for how many days, if I just came for a beach towel. Just give me a towel and I'll go to the beach. So no, Violetta should give me spa services and massages, find out with whom I am relaxing and so on. Dumb scheme. If necessary, I myself will come up and find out all the questions that interest me about the services of the spa center. No need to impose.
The room was nice, freshly refurbished and clean. Of the advantages of the hotel: rooms, territory, beach and sea. Of the minuses: this fat dude at the reception and food. The first day it seemed that everything was fine with food, but on the second day you realize that there is no meat from the word at all, some kind of offal, semi-finished products. There is fish, but it is impossible to eat it every day for lunch and dinner. My sister was poisoned by something at dinner on the third day of her stay and spent the day in a completely terrible state. This is the first time for us in many years of rest in different countries and hotels. In this hotel, most likely, you need to drink from morning to night and disinfect the body from the inside, so to speak. As do many vacationers there. We don’t drink alcohol, probably it’s not allowed there))) Sweets are also miserable, I have never seen semolina with syrup in different colors and variations under the guise of sweets.
In connection with the coronavirus, the staff puts food for everyone, and this creates queues and increases the burden on the staff. Well, our people, and in the hotel 95% of visitors are Russians and Ukrainians, they like to stand in line) 19:00 starts)) well, it’s lovely, just let ours stand in line)) It was a pity to look at the staff in the dining room and bars, the waiters run around there without rest at all, with black circles under their eyes. There, one employee can be a waiter, a cleaner, and a bartender, in the morning in the dining room, in the afternoon in a cafe on the beach, and so on in a circle. Sad story. They save at the hotel both on employees and on vacationers.
In general, the hotel is not recommended. The beach and sea are amazing. I didn’t do the massage at the hotel, because I didn’t like the very intrusive and stuffy Violetta at the spa. I don’t understand at all why I should tell someone something about myself, when I arrived and for how many days, if I just came for a beach towel. Just give me a towel and I'll go to the beach. So no, Violetta should give me spa services and massages, find out with whom I am relaxing and so on. Dumb scheme. If necessary, I myself will come up and find out all the questions that interest me about the services of the spa center. No need to impose.
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• 6
Rested in the fall of 2020. The hotel is located in the run-down village of Chonakli. The hotel building is old, dull, more like a Soviet sanatorium. In the foyer of the reception hall there are old worn-out sofas, from where you can catch Wi-Fi to access the Internet. We had a good room with a sea view. payment.
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Rested in the fall of 2020. The hotel is located in the run-down village of Chonakli. The hotel building is old, dull, more like a Soviet sanatorium. In the foyer of the reception hall there are old worn-out sofas, from where you can catch Wi-Fi to access the Internet. We had a good room with a sea view. payment. The room was cleaned very well, there are no comments, everything is conscientious. The food, in my opinion, does not correspond to a 5-star hotel, of course we didn’t go hungry, but I think if a hotel positions itself as a 5-star hotel, then they should keep their mark, because people pay money for these stars.
Half of the hotel was not planted with greenery. Tasteless almost wooden fruits and watery watermelons, an extremely small selection of pastries and sweets. The staff itself is very polite, helpful, friendly. The sea is nearby, the beach is good, there is enough space for everyone. In the evenings, interesting show programs, I did not see animators during the day. There is a stop near the hotel, you can take a bus to Manavgat to the bazaar and shopping, across the road from the hotel there is a bazaar, a pharmacy and a small Migros store, which we could not get into due to constant queues. The hotel mainly rests tourists from Ukraine and Russia, there are few young people, mostly pensioners. I can not say that the hotel is bad, but it gave me mixed feelings. In general, this area of Chonakli is only for those who want privacy and tranquility. . .
Half of the hotel was not planted with greenery. Tasteless almost wooden fruits and watery watermelons, an extremely small selection of pastries and sweets. The staff itself is very polite, helpful, friendly. The sea is nearby, the beach is good, there is enough space for everyone. In the evenings, interesting show programs, I did not see animators during the day. There is a stop near the hotel, you can take a bus to Manavgat to the bazaar and shopping, across the road from the hotel there is a bazaar, a pharmacy and a small Migros store, which we could not get into due to constant queues. The hotel mainly rests tourists from Ukraine and Russia, there are few young people, mostly pensioners. I can not say that the hotel is bad, but it gave me mixed feelings. In general, this area of Chonakli is only for those who want privacy and tranquility. . .
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• 5
• traveled 5 years ago
We have been to Turkey four times. This hotel is the humblest to say the least. Building and rooms are normal. Internet in the lobby is normal, sometimes it even gets into the room on the fourth floor. The pool is small. In the evening, no one cleans the beach and the pool area. Food - you will not stay hungry, but the choice is very poor.
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We have been to Turkey four times. This hotel is the humblest to say the least. Building and rooms are normal. Internet in the lobby is normal, sometimes it even gets into the room on the fourth floor. The pool is small. In the evening, no one cleans the beach and the pool area. Food - you will not stay hungry, but the choice is very poor. Poorly washed crockery and cutlery. Soft drinks from vending machines are watered down and not tasty. There are no teaspoons in the restaurant - wooden sticks instead. There are no cups in the bars by the pool and on the sea - coffee is poured into paper cups. There are no proper shelters on the beach. To be in the shade - you need to constantly move the sunbed. We left the hotel at 4:00. The lunch box consisted of a cling-wrapped bun with several pieces of sausage. I won't go back to this hotel and wouldn't recommend it to others.
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• 14
We chose this hotel because of the beach, as it was without stones, it suited us, as we were traveling with a child. The food is not bad, the service too. The staff there is trying, but nevertheless it is not a full 5 *, but rather 4+. The complex itself was built a long time ago, there was a renovation, it can be seen, but still it does not reach 5 *.
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We chose this hotel because of the beach, as it was without stones, it suited us, as we were traveling with a child. The food is not bad, the service too. The staff there is trying, but nevertheless it is not a full 5 *, but rather 4+. The complex itself was built a long time ago, there was a renovation, it can be seen, but still it does not reach 5 *. In principle, the rest, everything is not bad. There is a local shopping center, a market nearby, but we often didn’t go outside the territory, so we didn’t see anything else there.
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• 19
We stayed at the hotel for two weeks. We arrived at the hotel at 8:30 and immediately went to breakfast. We walked around the territory and at 9:30 we were already escorted to the room. The rooms are not big but clean and comfortable. My wife and I and a child of 2.5 years had enough space. In the first days, lunch was held at a restaurant on the beach, but after a couple of days, lunch was moved to the main restaurant.
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We stayed at the hotel for two weeks. We arrived at the hotel at 8:30 and immediately went to breakfast. We walked around the territory and at 9:30 we were already escorted to the room. The rooms are not big but clean and comfortable. My wife and I and a child of 2.5 years had enough space. In the first days, lunch was held at a restaurant on the beach, but after a couple of days, lunch was moved to the main restaurant. The food is varied and the chefs are very tasty. I especially liked the grilled meat. Chicken, turkey, beef, lamb. Lots of baked goods and fruits. The only thing I didn't like was the children's menu. Weakly they have porridges for the smallest and soups for often spicy. Everything else is great. Chefs are great!! ! In general, the staff is very friendly and welcoming. By the way, TUI staff are at the hotel all day and are always ready to answer any question. Special thanks to. The hotel grounds are just heaven. The beach is just super, especially for small children. Spacious. Wide coastline. The entrance to the sea is gentle. Many write that there are not enough sunbeds on the beach. Not true. Of course, there are freaks who run at 6 in the morning and take seats, but still, there are always empty seats. So I want to say that the holiday was a success. If you go and do not find fault with trifles, you can always have a good rest.
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• 13
Not when! Not to whom!! ! Would not recommend and would not go again!! ! Rested from 30.06. 19-07.07. 19. A hotel for pensioners who love the USSR, the Internet is only on the first floor (which is always full of people), in the evening animation is only in the neighboring hotel (from 21.30-22.00) the rest of the time there is nothing to do.
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Not when! Not to whom!! ! Would not recommend and would not go again!! ! Rested from 30.06. 19-07.07. 19. A hotel for pensioners who love the USSR, the Internet is only on the first floor (which is always full of people), in the evening animation is only in the neighboring hotel (from 21.30-22.00) the rest of the time there is nothing to do. With small children, they seem to be engaged from 3-5 years old. The rest is boring! Entertainment is two billiard rooms without balls and a cue, 1 table tennis (where the balls are taken in the evening after 20.00) and one table football (where the ball is, a tennis ball).
The pool on the territory works one of two, there are no places on the sun loungers (but you can be on duty from the night to take a seat), also be on duty to take a queue for ice cream, as you will be idle for 30 minutes or even more.
No animation! There is no disco at all, silence after dinner. Everyone just sits in the L (lobby) bar on the Internet or goes to look into other people's hotels.
There is a landmark, an old abandoned amphitheater, where children should dance, the horror is just...
The food came across stale, smelly chicken, you can’t eat crayfish (black and rotten inside), they were once a week, the photo was left directly as a keepsake.
If you do not come to breakfast, lunch and dinner on time, say in an hour, then the food will end. Therefore, there are constant queues and people run to have time to eat, stand in line at the entrance until the restaurant opens.
Instead of juices, water flows, they are diluted all over.
Room norms (Kirillovka Fedotka), the usual suite!! ! Cleaned every day, shampoos on request. Hair conditioner was given on the 3rd day.
Do not be afraid of the Prussians, they are local residents here.
Food:
If you haven't eaten after 20.00
Near the pool, you (in a 5-star all-inclusive hotel) will only be sold corn for $1 a piece or popcorn. The reception denies the existence of paid corn on the territory of the hotel! ! (this is true if you arrive at the hotel in the evening and say that the child has been driving all day and wants to eat!!! ) It's just awful!!!!
Hookah is also located nearby on the territory, near the pool for 10 dollars.
Beach . . card per person that you can change for a towel only from 9.30 am and give in the evening no later than 18.00, despite the fact that breakfast is from 7 am. And the air temperature is very high (at 9 am 35) and you need to leave the beach at 11.
Locations:
When a large number of people stopped by (Wednesday, Thursday), places in the restaurant and on the beach became catastrophically lacking. Therefore, the waiters take your food, freeing up places !!! ! And also on the beach with sun loungers, if you left a towel, this is not a guarantee of your place, the staff will simply take the towel and seat other people, and you will pay for the towel.
!!! ! which is very offended !!!
We did not celebrate the birthday of the child!! ! Because it turns out that you need to order a separate Place in the restaurant. The representative of the tour operator and the hotel representatives did not warn him for this, although they included his birthday in the lists and sent a congratulatory letter. Attempts on the birthday to resolve this issue, and at least somehow congratulate, were ignored altogether. Blame it all on the restaurant. And the restaurant only for a day, the child cried as an adult man, next to him, was congratulated with a candle and a cake.
After there was a meeting of people who, like, rested in this hotel, (again) a foam party immediately appeared, the animators began to walk the streets, the hotel began to be cleaned. And the waiters at the bar, near the pool stopped walking drunk.
Bottom line... this hotel deserves only 4 stars with a big minus, because there is a green zone on the 1st line, everything else is just 2 stars. I will never go to such a hotel with my child! This is a ruined holiday and wasted money! You need to look carefully at the reviews during the check-out to the hotel; there are also hotels near the hotel:
Sural garden
Sural Sarai
Sural garden
It's all the same!!! ! Food and area shared! It's better not to go there! My advice to you
The pool on the territory works one of two, there are no places on the sun loungers (but you can be on duty from the night to take a seat), also be on duty to take a queue for ice cream, as you will be idle for 30 minutes or even more.
No animation! There is no disco at all, silence after dinner. Everyone just sits in the L (lobby) bar on the Internet or goes to look into other people's hotels.
There is a landmark, an old abandoned amphitheater, where children should dance, the horror is just...
The food came across stale, smelly chicken, you can’t eat crayfish (black and rotten inside), they were once a week, the photo was left directly as a keepsake.
If you do not come to breakfast, lunch and dinner on time, say in an hour, then the food will end. Therefore, there are constant queues and people run to have time to eat, stand in line at the entrance until the restaurant opens.
Instead of juices, water flows, they are diluted all over.
Room norms (Kirillovka Fedotka), the usual suite!! ! Cleaned every day, shampoos on request. Hair conditioner was given on the 3rd day.
Do not be afraid of the Prussians, they are local residents here.
Food:
If you haven't eaten after 20.00
Near the pool, you (in a 5-star all-inclusive hotel) will only be sold corn for $1 a piece or popcorn. The reception denies the existence of paid corn on the territory of the hotel! ! (this is true if you arrive at the hotel in the evening and say that the child has been driving all day and wants to eat!!! ) It's just awful!!!!
Hookah is also located nearby on the territory, near the pool for 10 dollars.
Beach . . card per person that you can change for a towel only from 9.30 am and give in the evening no later than 18.00, despite the fact that breakfast is from 7 am. And the air temperature is very high (at 9 am 35) and you need to leave the beach at 11.
Locations:
When a large number of people stopped by (Wednesday, Thursday), places in the restaurant and on the beach became catastrophically lacking. Therefore, the waiters take your food, freeing up places !!! ! And also on the beach with sun loungers, if you left a towel, this is not a guarantee of your place, the staff will simply take the towel and seat other people, and you will pay for the towel.
!!! ! which is very offended !!!
We did not celebrate the birthday of the child!! ! Because it turns out that you need to order a separate Place in the restaurant. The representative of the tour operator and the hotel representatives did not warn him for this, although they included his birthday in the lists and sent a congratulatory letter. Attempts on the birthday to resolve this issue, and at least somehow congratulate, were ignored altogether. Blame it all on the restaurant. And the restaurant only for a day, the child cried as an adult man, next to him, was congratulated with a candle and a cake.
After there was a meeting of people who, like, rested in this hotel, (again) a foam party immediately appeared, the animators began to walk the streets, the hotel began to be cleaned. And the waiters at the bar, near the pool stopped walking drunk.
Bottom line... this hotel deserves only 4 stars with a big minus, because there is a green zone on the 1st line, everything else is just 2 stars. I will never go to such a hotel with my child! This is a ruined holiday and wasted money! You need to look carefully at the reviews during the check-out to the hotel; there are also hotels near the hotel:
Sural garden
Sural Sarai
Sural garden
It's all the same!!! ! Food and area shared! It's better not to go there! My advice to you
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