Could be better

Written: 8 september 2019
Travel time: 23 — 29 august 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 8.0
Cleanliness: 6.0
Food: 9.0
Amenities: 10.0
We lived in a family building, the rooms there are old and uncomfortable. Repairs are carried out mainly with a glue gun.
There are no proper blankets.
When I checked in, I had to go to the reception 4 times - this despite the fact that good tips were left to find out that the safe was paid - 2 dollars per day, that pool towels should be taken in the sauna, and a deposit of 5 euros, how to connect Wi-Fi . Why didn't they say all this at once when issuing the card. And once again - for the second card. The route is not small, who was, I will understand.
The hotel is divided into two parts by a road. Behind the road are family buildings and a family pool, it is cozy and quiet there. A tunnel leads to the rest of the territory. There are slides, pools for kids and a large main pool with animation. The animation is good.
The food is excellent.
There are many Germans, Dutch, Turks, Russians, Ukrainians.
In the evening, after the mini disco, they arrange all sorts of shows, such as belly dance.

It takes about 10 minutes to go to the beach, there is a short straight road, and there is a minibus. Some do not know the short road, and they walk like a minibus, because their beach is far away. There are few people on the beach and there is a great wi-fi.
Small cozy green area. Near a large market, ATMs.
The hotel guide Olga from Tui is extremely unfriendly with those who ignored the information meeting. When I asked about the transfer, she said that since we were not at the meeting, she would not say anything. Fortunately, the boy at the reception explained everything to me, in fact, he has all the information on the transfer and this Olga is not in business at all.
So it seems like a good rest, but somehow not so. Last time we were in Side Star, and it was better there.
Translated automatically from Russian. View original