1. Rude treatment at the reception, no smile, no welcome, but the second employee in Turkish told our manager to withdraw money from their card (I speak Turkish), at my request to show the room before checking in, since there was a scandal with us other clients upon check-in, was refused - you have a standard room and all I answered was that the situation had changed due to fires and I did not want a view from the balcony of fires and smoke. As soon as they showed us the room, there were 3 beds, instead of a 2-sleeping large bed and a +1 bedroom. The 3rd one was made of metal, my friend's whole body ached in the morning from such a metal bed (I'm sending a photo. )
2. As it turned out, the hotel is not on the first line, as it was stated, you need to go to the beach by minibus from the hotel, you need to get back to the hotel by taxi or on foot, since the bus runs until 17.00 only.
3. It's dirty on the beach from the hotel (sent a photo).
4. I had to ask for a towel in the room, they put it in for only one person, the room was dirty, everything was old, there was not even water in the room. The air conditioner turned off every time you went out to the balcony, the safe was paid, there were no bathrobes or slippers as it should be in five stars. This hotel is 3 stars at the most.
5. When returning from the beach, the sekuriti did not want to let us into the hotel, because we did not have bracelets on our hands, which we had to wear upon check-in, we had to go under escort again to the reception for clarifications (there is a video).
6. In the morning I went out onto the balcony, smoke covered the entire coast, smoke, the smell of burning, there was nothing to breathe (I am sending you the video), although the smell of burning cannot be conveyed by video. And before settling this was not, if it was, it was far from the hotel. This is where my patience ran out.
7. I ASK YOU TO REFUND MY MONEY, WITHOUT ANY PENALTY FOR THE GROUNDS OF THE ABOVE. (Deduct the amount for one night only).
8. I also strongly recommend that you remove this hotel from the site and check the Bosphourus Sorgun Hotel as they have one owner.
There are no proper blankets.
When I checked in, I had to go to the reception 4 times - this despite the fact that good tips were left to find out that the safe was paid - 2 dollars per day, that pool towels should be taken in the sauna, and a deposit of 5 euros, how to connect Wi-Fi . Why didn't they say all this at once when issuing the card. And once again - for the second card. The route is not small, who was, I will understand.
The hotel is divided into two parts by a road. Behind the road are family buildings and a family pool, it is cozy and quiet there. A tunnel leads to the rest of the territory. There are slides, pools for kids and a large main pool with animation. The animation is good.
The food is excellent.
There are many Germans, Dutch, Turks, Russians, Ukrainians.
In the evening, after the mini disco, they arrange all sorts of shows, such as belly dance.
It takes about 10 minutes to go to the beach, there is a short straight road, and there is a minibus. Some do not know the short road, and they walk like a minibus, because their beach is far away. There are few people on the beach and there is a great wi-fi.
Small cozy green area. Near a large market, ATMs.
The hotel guide Olga from Tui is extremely unfriendly with those who ignored the information meeting. When I asked about the transfer, she said that since we were not at the meeting, she would not say anything. Fortunately, the boy at the reception explained everything to me, in fact, he has all the information on the transfer and this Olga is not in business at all.
So it seems like a good rest, but somehow not so. Last time we were in Side Star, and it was better there.
And now for the cons. This hotel is focused on Europeans, there are a lot of Germans, there are also quite a few Italians, and so the staff treats them quite differently. In the restaurant, we were approached only a couple of times during the entire holiday, and the Germans are ready to please in everything, I myself took drinks in the bar and in the restaurant. On the beach, the very first rows are only for the Germans, this is followed by a Turk who wears mattresses and umbrellas, I had the imprudence to take one umbrella where there were no people, although before that I asked him to bring an umbrella, after which there was a scandal, and the Germans even asked not he has to wear everything himself.
The beach for children is excellent: sand, entry into the sea is super, the water is clean. The beach has its own bar where you can have lunch if you don’t want to go to the hotel, the choice of dishes is of course smaller, but also very decent.
Many thanks to the animator Enes, who entertained us on the beach, playing bocha and volleyball.
In general, everything would be fine if the attitude of the staff was the same towards everyone, and not just towards Europeans, but there is a difference, and it is very significant.
Of the minuses: the Internet in the hotel is free, but it works intermittently, it doesn’t catch it perfectly, it’s the same in the rooms. The rooms themselves are not bad, but in the first one in which we were settled, the laminate sagged and the door to the balcony did not close. did not pay anything, moved for free and on the first floor. Everything worked, but the refrigerator barely. The hotel is German, there are not very many Russians and Ukrainians. The staff almost does not know English, it is very difficult to explain something to them.
I highly recommend this hotel, we love it!
The rooms are comfortable, spacious, clean with a balcony.
The staff is friendly, welcoming and professional.
The restaurant, eating and drinking areas are comfortable and conducive to communication. Housekeeping and cleanliness is maniacal. The food is beyond praise - delicious, varied, beautiful. From food: olives and olives more than 10 variations, salads dozens of variations, beef, lamb, poultry (chicken and quail), fish (trout, sea bream, sea bass). Fruits - more than 10 types (pear, apple, banana, kiwi, strawberry, pineapple, plum, peach, melon, watermelon, mashmala, etc. . . Desserts - take pity on the figure!
Beach 5 min. walk or 3 min. free shuttle. On the beach there are sun loungers, a snack bar with grill and salads, drinks, etc. - Yeah, all inclusive.
Turkish alcoholic and non-alcoholic drinks, high quality! Delicious packaged juices, well carbonated cocacol drinks. Were we satisfied with our stay at Sidekum? - nine-day orgasm! : -) have a great holiday!
This year, for the first time, we decided to have a rest abroad with a friend and had a lot of fun! We really liked the Sidekum hotel, we didn’t even think that for such a relatively low cost, the rest would be so good)
We got a room with a wonderful view, everything is clean, cleaned every day, a good repair was made, soft beds, bathroom accessories, a TV, even our own refrigerator, where fresh juices were constantly added) The territory is also cool, its own pool, restaurants, sun loungers, music in the evenings , unrealistically delicious food, a lot of seafood ) I was also very surprised that there were a lot of animators who entertained the kids ) They also spoke different languages ) For several days we didn’t even go to the beach, since there are really a lot of things on the territory of the hotel and you can even relax here better)) But it’s still worth going to the beach, the water is clean, there are sunbeds, everything is cultural) It’s also worth walking around the city, Side is an unrealistically beautiful resort)
In general, the hotel was very satisfied! I think that in the near future we will return here for a new set of impressions and rest)
We arrived late in the evening, we didn’t have time for dinner, but at the reception we were immediately offered to go to a restaurant, where we had a delicious vegetable soup - with my active dislike for puree soups, I even wanted more! This is an indicator! At the reception, I handed a box of chocolates with the words "Present", which was accepted with gratitude. As a result, we got a two-room family suite on the second floor in one of the cottages located across the tunnel from the main building of the hotel. In the small room there is a large double bed, in the large one there are two single beds, a large flat-screen TV on the wall, two armchairs with a table, a spacious closet, a bar, a safe - $2 per day - and a mini-bar. The bathroom is small, although everything you need was there. The only inconvenience is not a single hook for taking off clothes...
In the morning we went out onto the balcony and were stunned - an orange tree with large green fruits grew right under our balcony, next to it was a lemon tree. As it turned out, we found ourselves almost in the Garden of Eden. Tangerines, bananas, quince, figs, olives, pomegranates still grow on the territory of the hotel. Why not the Garden of Eden? In general, our room was in the best location of the hotel - quiet, peaceful. The balcony overlooked the pool. It takes 2 minutes to walk to the main building and the restaurant!
Now about the hotel. Purely German, without luxury, everything is thought out and rational. A large, rather deep pool, in addition to the one our balcony overlooked. Still quite small and small for kids and a pool with a slide. Lots of inflatable mattresses where you can swim and sunbathe right in the pool.
The restaurant is spacious, a large covered track outside, where we loved to have lunch and dinner. It was always possible to find empty seats in the restaurant. The waiters are very efficient and nimble, they quickly clean the dirty dishes, serve the vacant seats. Drinks ordered are delivered promptly. They understand Russian, English and, of course, German. In general, we had no communication problems at the hotel. We were understood, we understood.
The hotel staff is very friendly, smiling and friendly. We did not feel the difference in attitude towards the Germans and us. Maybe because we greeted everyone and smiled at everyone?
Room cleaning. Well, to be honest, it's very mediocre. The floor was mopped, the bed straightened, towels changed. Shampoo was added once. The mini-bar was replenished with water constantly. But we didn't quibble. Smelled good in the room. We did not look for dust in the corners, because we came to rest, and not to look for negativity.
Nutrition. Above all praise. Fruit three times a day - beautiful red and green apples, blue and green grapes, peaches, plums, oranges, tangerines, grapefruits, pomegranate seeds, pineapples, delicious pears, melon, watermelon. Red fish, sea bass, grilled mackerel, some kind of fish in batter, cold fish as an appetizer, tuna salad, mussel salad, sushi. A variety of meat dishes, all kinds of kebabs, chicken... vegetables baked, stewed, fresh, all kinds of salads... rice, pilaf, boiled potatoes, stewed, baked in foil... a variety of seasonings, sauces... you can’t count everything. Fritters, pancakes, omelettes. Six or eight types of jam, honeycombs, six or eight types of ice cream in the evening. . . We tried probably a tenth of the entire range of food. Everything is deliciously prepared and beautifully presented. Constantly added and reported. Not tasty only sausage for breakfast and I personally did not like the cheeses - very salty. Drinks - juices in packages, pour as much as you want. Unlimited bottled water in the restaurant and on the street near the bar. I am not fond of alcohol, I tried white, red and rose wine. I didn’t like it, it’s all bitter, I don’t like that. Beer, in my opinion, not bad, quite pleasant. In bars, only strong alcohol, I don’t drink it, there are no liquors. In general, they feed almost around the clock - breakfast, brunch, lunch, afternoon tea, some constant snacks, dinner, night soup. In the lobby bar there are cookies, cakes around the clock... in a word, a belly feast!
Beach. The best on the coast. Fine soft sand. Not a single stone or shell! Clean, clear water. Very gentle entry into the sea. We saw both a storm and a complete calm. Everything is great! There were always enough places on the beach for us, and we didn’t lie almost. They either swam or walked along the coast, since in Turkey, unlike in Egypt, hotels do not fence off their beaches and the passage along them is free. To the sea from the hotel at a leisurely pace exactly 5 minutes, we spotted. On the way to the sea on the territory of another hotel, we saw an avocado tree with ripening fruits!
Animation. Unobtrusive. Designed for the Germans. We saw how they sang, danced, had fun. You could play bocha on the beach. We got up early, so in the evening we did fine without animation and were glad that our cottage was located in a quiet family area of the hotel.
Tour operator. TUI. Murat. Distinguished by the fact that we never found him in the hotel. He did not show up for the meeting he had scheduled, 9 tourists waited in vain for him for more than an hour. They also could not contact him by phone. It’s good that we weren’t going to buy excursions from him and even at home we found a company with which we agreed on our leisure time in advance. But we had to worry on the eve of departure, as information about the transfer to the airport was not posted and we had to contact the reception several times. As a result, the information was received after dinner. True, the transfer arrived on the minute, which was very pleasing.
We went on excursions through the Eldorado agency. Were in Pamukkale - really liked it, there was a great guide. Were in Greencanyon. We did not see the canyon as such, unfortunately, everything was limited to a boat trip along a very beautiful freshwater lake with unusually cool green water. . . On the claims of the group to the organizers of the tour about the fact that the canyon was not shown to us, they received excuses, first that they showed us the canyon. After we showed our knowledge of geography and explained what the canyon should look like, our organizer froze that it would take at least a week to see the Green Canyon. In general, everything ended with insults from Eldorado, which spoiled the whole impression of the tour. And even a bonus from the guide in the form of an unplanned visit to the waterfall, could not correct the situation. With Greencanyon, we were simply shamelessly thrown! Although the lake is very beautiful, I would rather visit the Aquarium. But I really wanted to see the canyon! Alas! We also visited the Turkish hammam with the same Eldorado. Or rather, we started with it, went there on the very first day of our vacation. Hamam liked it. For 15 bucks we got a great exfoliation, great foam massage and great oil massage. Recomend for everybody!
Oh, I signed something with my impressions...
Summary. Hotel Sidekum I recommend to everyone. Excellent, comfortable, small, cozy. . . A great hotel with wonderful staff who do everything for our comfortable stay. Separate respect to the cooks, waiters and all the staff of the restaurant. THANKS!!!
I enjoyed my vacation in Turkey. But still my heart belongs to Egypt. Its best sea in the world, its dry hot air, its corals and red mountains. . . But that's another story.
We arrived, initially upset that it was not by the sea, but then we realized that this was not a problem. There is a bus and you can walk. We went in the morning and in the evening, there is a bar on the beach with snacks and drinks, we didn’t return for lunch, the bar had pasta and pizza, salads and fruits. The entrance to the sea is pebbles. The children were delighted with the sandy beach, they set up so many things (now we will not go to Kemer, there is nothing to do on pebbles). My husband played volleyball every day right on the beach, in general, he was also satisfied.
Evening shows were watched from the window of the room)) (advantages of a small hotel)
We liked! !