The hotel is good. SERVICE and STAFF terrible! There is no food.

Written: 12 june 2018
Travel time: 9 — 12 june 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
Hotel 3*. The territory is good. There are several pools, including for kids. There are slides.
The staff, led by the hotel manager, is just awful. They take a very long time to get into the rooms. Arriving at 2.10 settled only at 0.15 as it turned out that there are no available rooms. As a result, we ended up in some room at ground level, without pillows, blankets, without towels. Dirt everywhere.
There is NO food in the hotel. They give out one piece of something with their hands (there is no meat, it is either a soy cutlet fried in old oil, or a small chicken drumstick is not even whole, but its lower part), fries in old oil are fatty.
The mini club is in poor condition and not in operation. There is no animation. Music sometimes turns on just during quiet hours.
You have to go to the sea along the crawijka, it is difficult to go with a stroller. Do not get on the bus.
The pools are filled with some kind of chemistry from canisters at 8 am. Judging by the very warm water in the pool, it does not change much.
Translated automatically from Russian. View original