Question about hotel Turan Prince World Hotel 5*

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We rested in May 2015 with my family in Side at the Club Hotel Turan Prince World. On the territory of this hotel was the pavilion of the Kircilar Mondial store, where we were invited to visit their store.
When making a $4,000 purchase at Kircilar Mondial, we were offered free home delivery. We agreed, since there were several things, we were resting with a child, it was difficult to carry everything on ourselves. They did not pay the entire amount, prepayment. Made an agreement. Delivery was supposed to happen from July 25 to 30. After the specified time, neither the courier nor the seller contacted us, moreover, they did not answer calls and emails. In mid-August, we managed to contact the courier. She said that there would be no delivery until a few more parcels were collected in our city. But no one told us about this when making a purchase. And if we don’t get enough, we won’t see our things (apparently, the question is already rhetorical)? Moreover, the courier offered to transfer 50% of the remaining amount to her account, after which she would allegedly send things using DHL. Sounds a lot like a divorce, doesn't it? Here you have a large chain of stores. Be careful! Don't mess with Kircilar Mondial
Translated automatically from Russian. View original
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5 subscribers  • asked 2015-08-249 years ago
Answers  •  3
аватар Vic-Grin
You are afraid that they will throw you, and they are afraid that you will throw them. How much did you pay them in advance?
аватар ya.oksijin
20%. But what does it matter in this case? Their problem is that they did not agree among themselves there, and they gave us false information on delivery. Let them take it if they want to get the rest. So I take risks. And already, it seems, you can raise the topic of the penalty.
аватар Sveta.TurPravda
ya.oksijin, please write a review of Kircilar Mondial in attractions, in the shopping section
http://www.turpravda.com/places/tr/shopping/
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