Отличный отель со своими недочётами, которые могут оказаться критичными при его выборе An excellent hotel with its shortcomings, which can be critical when choosing it

We settled just on the 2nd day of the fires in Side. Upon arrival, the air conditioners did not work and there was no Internet, we even turned to a travel agent to change the hotel. But literally by the evening of the same day, everything was restored, the air conditioners work perfectly, the Wi-Fi is stable throughout the territory.
The territory is much smaller compared to Alva Donna in Belek, but this is a huge plus for families with children, they are constantly in sight, and you don’t have to look for them if something happens. The territory is organized quite comfortably, there is enough space near the pools, on the beach, and in the shade of trees on the lawn.
The beach is also small, there is a pontoon for diving, the shore to the right of it with boulders, it is interesting to swim between them with a mask and watch the fish and crabs, to the left of the pontoon there is a sandy shore, many kids build castles and make Easter cakes there. Today, by the way, there was an unpleasant situation on the beach. A dog of the Jack Russell Terrier breed, who lives at the water entertainment rental, which is located directly on the hotel's beach, pooped right into the sandbags that the children made on the shore near the water. Its owner from the water entertainment rental simply took it and threw sand on this pile, lifted the dog under his armpit and carried it under the rental shed, despite the fact that the mothers standing next to him told him to clean up after the dog . . How now to swim in the sea and play in the sand on the shore, knowing that there dogs go to the toilet? After my appeal to the bartender at the beach bar, the owner of the rental dog came with a bucket and a shovel, collected a bunch of dogs with a former sand cake in a bucket and took it away with a very displeased look and muttering under his breath. Well, the question remains open. The bartender is smart, reacted quickly and with understanding. But I would like to know the reaction of the administration, how does it look at the fact that the beach is also a toilet for animals?

Full-size beach towels, always available, never had to wait in line.
The instructor of water slides treats his work very professionally, keeps order and discipline gently and correctly, is attentive with children.
The hotel rooms are comfortable and not cramped. The beds are wide. Linens are clean and towels are changed every day. There are no complaints about the cleanliness of the rooms. The maid is a very nice woman, she tried to clean the rooms when everyone was on the beach. I didn't bother at night. The bathroom has shower accessories, a comb, a nail file, a hair cap. There is no body cream, you need to bring your own.
Lilia is also attentive - a specialist in working with guests, always with a smile, polite, prudent. I accidentally handed in a T-shirt with a beach towel, she suggested how to find the lost one. They returned the T-shirt to me clean, packed in a bag and with a release form, that is, your things will not be lost anywhere.