rested in the hotel for 10 nights at the end of April 2023, had a great rest! The hotel is wonderful, All hotel services function flawlessly, all issues are resolved instantly, The sea is clean, the beach is sandy, the entry into the sea is convenient, Yes, of course there are stones near the coast, but
… More ▾
rested in the hotel for 10 nights at the end of April 2023, had a great rest! The hotel is wonderful, All hotel services function flawlessly, all issues are resolved instantly, The sea is clean, the beach is sandy, the entry into the sea is convenient, Yes, of course there are stones near the coast, but there are few of them and on the first day they found out their location and they did not interfere with swimming, Hotel I recommend
Like
You like
Show other comments …
• traveled 3 years ago
We settled just on the 2nd day of the fires in Side. Upon arrival, the air conditioners did not work and there was no Internet, we even turned to a travel agent to change the hotel. But literally by the evening of the same day, everything was restored, the air conditioners work perfectly, the Wi-Fi is stable throughout the territory.
… More ▾
We settled just on the 2nd day of the fires in Side. Upon arrival, the air conditioners did not work and there was no Internet, we even turned to a travel agent to change the hotel. But literally by the evening of the same day, everything was restored, the air conditioners work perfectly, the Wi-Fi is stable throughout the territory.
The territory is much smaller compared to Alva Donna in Belek, but this is a huge plus for families with children, they are constantly in sight, and you don’t have to look for them if something happens. The territory is organized quite comfortably, there is enough space near the pools, on the beach, and in the shade of trees on the lawn.
The beach is also small, there is a pontoon for diving, the shore to the right of it with boulders, it is interesting to swim between them with a mask and watch the fish and crabs, to the left of the pontoon there is a sandy shore, many kids build castles and make Easter cakes there. Today, by the way, there was an unpleasant situation on the beach. A dog of the Jack Russell Terrier breed, who lives at the water entertainment rental, which is located directly on the hotel's beach, pooped right into the sandbags that the children made on the shore near the water. Its owner from the water entertainment rental simply took it and threw sand on this pile, lifted the dog under his armpit and carried it under the rental shed, despite the fact that the mothers standing next to him told him to clean up after the dog . . How now to swim in the sea and play in the sand on the shore, knowing that there dogs go to the toilet? After my appeal to the bartender at the beach bar, the owner of the rental dog came with a bucket and a shovel, collected a bunch of dogs with a former sand cake in a bucket and took it away with a very displeased look and muttering under his breath. Well, the question remains open. The bartender is smart, reacted quickly and with understanding. But I would like to know the reaction of the administration, how does it look at the fact that the beach is also a toilet for animals?
Full-size beach towels, always available, never had to wait in line.
The instructor of water slides treats his work very professionally, keeps order and discipline gently and correctly, is attentive with children.
The hotel rooms are comfortable and not cramped. The beds are wide. Linens are clean and towels are changed every day. There are no complaints about the cleanliness of the rooms. The maid is a very nice woman, she tried to clean the rooms when everyone was on the beach. I didn't bother at night. The bathroom has shower accessories, a comb, a nail file, a hair cap. There is no body cream, you need to bring your own.
Lilia is also attentive - a specialist in working with guests, always with a smile, polite, prudent. I accidentally handed in a T-shirt with a beach towel, she suggested how to find the lost one. They returned the T-shirt to me clean, packed in a bag and with a release form, that is, your things will not be lost anywhere.
The territory is much smaller compared to Alva Donna in Belek, but this is a huge plus for families with children, they are constantly in sight, and you don’t have to look for them if something happens. The territory is organized quite comfortably, there is enough space near the pools, on the beach, and in the shade of trees on the lawn.
The beach is also small, there is a pontoon for diving, the shore to the right of it with boulders, it is interesting to swim between them with a mask and watch the fish and crabs, to the left of the pontoon there is a sandy shore, many kids build castles and make Easter cakes there. Today, by the way, there was an unpleasant situation on the beach. A dog of the Jack Russell Terrier breed, who lives at the water entertainment rental, which is located directly on the hotel's beach, pooped right into the sandbags that the children made on the shore near the water. Its owner from the water entertainment rental simply took it and threw sand on this pile, lifted the dog under his armpit and carried it under the rental shed, despite the fact that the mothers standing next to him told him to clean up after the dog . . How now to swim in the sea and play in the sand on the shore, knowing that there dogs go to the toilet? After my appeal to the bartender at the beach bar, the owner of the rental dog came with a bucket and a shovel, collected a bunch of dogs with a former sand cake in a bucket and took it away with a very displeased look and muttering under his breath. Well, the question remains open. The bartender is smart, reacted quickly and with understanding. But I would like to know the reaction of the administration, how does it look at the fact that the beach is also a toilet for animals?
Full-size beach towels, always available, never had to wait in line.
The instructor of water slides treats his work very professionally, keeps order and discipline gently and correctly, is attentive with children.
The hotel rooms are comfortable and not cramped. The beds are wide. Linens are clean and towels are changed every day. There are no complaints about the cleanliness of the rooms. The maid is a very nice woman, she tried to clean the rooms when everyone was on the beach. I didn't bother at night. The bathroom has shower accessories, a comb, a nail file, a hair cap. There is no body cream, you need to bring your own.
Lilia is also attentive - a specialist in working with guests, always with a smile, polite, prudent. I accidentally handed in a T-shirt with a beach towel, she suggested how to find the lost one. They returned the T-shirt to me clean, packed in a bag and with a release form, that is, your things will not be lost anywhere.
Like
You like
• 13
The hotel was greeted by welcoming staff at the reception despite the fact that we arrived at 05.00. Of course, we were not settled immediately, but at + - the set time, and only this was a moment that upset us a little, I wanted to immediately lie down and relax, but considering that we rested in the season and the hotel was very busy (which indicates its demand) could not beat otherwise.
… More ▾
The hotel was greeted by welcoming staff at the reception despite the fact that we arrived at 05.00. Of course, we were not settled immediately, but at + - the set time, and only this was a moment that upset us a little, I wanted to immediately lie down and relax, but considering that we rested in the season and the hotel was very busy (which indicates its demand) could not beat otherwise. After checking in, the pleasant staff treated us to goodies in a clean, cozy, comfortable room. Everything coincided with the photos that we considered when choosing a hotel.
The kitchen is at the maximum form of the average level, fish, seafood, fruits (except exotic ones) delighted every day. There is a diet menu and a menu for children, which is also important. The smiling staff in the kitchen are nice and friendly, despite the heat and the large number of vacationers, thanks to them for this. After a wonderful holiday, your choice is either by the sea, which is a 3-minute walk, or by the pools, of which 2 + more for small children separately. We didn't get bored there by the pool, several bars and excellent staff working there always offered quality drinks for every taste. And by the pool, wonderful animators, young and provocative guys who did not intrusively, tolerantly and very politely offered to take an active part in entertainment, but if you suddenly refuse, then no one will insist, they will always hear client's wishes. Hello to you))))
For children, everything is also comfortable, and if you warn that with a child, they will give you a room so that the show programs (chic, every day) and disco and live vocals (a DJ also came to us once, it was very cool) will not interfere with you. Room cleaning is of high quality, it’s not scary to leave your things, even on the beach they won’t take anything from someone else. In a word, I still return, that's for sure) Once again, thank you to everyone who created a comfortable stay for us day and night, from the bottom of my heart.
The kitchen is at the maximum form of the average level, fish, seafood, fruits (except exotic ones) delighted every day. There is a diet menu and a menu for children, which is also important. The smiling staff in the kitchen are nice and friendly, despite the heat and the large number of vacationers, thanks to them for this. After a wonderful holiday, your choice is either by the sea, which is a 3-minute walk, or by the pools, of which 2 + more for small children separately. We didn't get bored there by the pool, several bars and excellent staff working there always offered quality drinks for every taste. And by the pool, wonderful animators, young and provocative guys who did not intrusively, tolerantly and very politely offered to take an active part in entertainment, but if you suddenly refuse, then no one will insist, they will always hear client's wishes. Hello to you))))
For children, everything is also comfortable, and if you warn that with a child, they will give you a room so that the show programs (chic, every day) and disco and live vocals (a DJ also came to us once, it was very cool) will not interfere with you. Room cleaning is of high quality, it’s not scary to leave your things, even on the beach they won’t take anything from someone else. In a word, I still return, that's for sure) Once again, thank you to everyone who created a comfortable stay for us day and night, from the bottom of my heart.
Like
You like
The food is excellent! The team (waiters-cooks) for the most part are very friendly and polite. It is obvious that they are trying. I did not notice any difference in service with/without tips. (But the waiters are great, I just want to please them for their work). The maid is smart. I forgot to really update our cosmetics in the bathroom, but cleaned perfectly and changed bedding / towels without reminders.
… More ▾
The food is excellent! The team (waiters-cooks) for the most part are very friendly and polite. It is obvious that they are trying. I did not notice any difference in service with/without tips. (But the waiters are great, I just want to please them for their work).
The maid is smart. I forgot to really update our cosmetics in the bathroom, but cleaned perfectly and changed bedding / towels without reminders. The bar is replenished every day without reminders.
Lifeguard at the pool: I just have no words! He's a big smart guy! Always met with a smile, always positive, always ready to help.
In general, with regard to the territory / cleaning / restaurant, a lot has been written and written in detail and accurately and to me.
(About the stones in the sea and shitting dogs is also true : ))
I will not repeat myself, because my review of the work of the children's club.
I'm just outraged by the work of the children's club!
I would like to touch on this point separately, because. For families with children, this is an important issue.
I read a lot of laudatory reviews to Nome, I just can’t imagine who wrote them to her? Perhaps for children from 8-10 years old (more or less independent schoolchildren), she is also a normal animator, but after a couple of cases I didn’t leave my baby (who at that time was 5) in the club myself)
Case 1: they took the child to the kids club in the afternoon, a Russian-speaking girl was sitting there (sorry, I didn’t remember the name, because I saw her only a couple of times, then you will understand why), we said that we would leave, we would sit in a bar near the upper pool and take her away. (and "no, we don't drink alcohol", we just wanted to drink coffee with her husband in silence).
After 15-20 minutes, a woman who was walking from the beach said: is it not your child crying there near the children's club?
"We have a calm, friendly girl, why would she cry, " we thought, but ran to the club. And what do you think? The animator girl took her daughter out, closed the doors and left somewhere... It's so simple... Whether she needed something urgently, or in the afternoon they close the club at a certain time, I don’t remember, but the fact remains. . . It's so easy to take the child out, leave one and dump....Is this normal?? ? In general, we didn’t want to spoil the nerves of ourselves or people, we talked with the girl, heard her arguments and decided not to go in cycles
Case 2 (after which I no longer left my daughter with these wonderful "animators"): some activities were planned in the pool that day, we first sat watching the children play in the water and by the water - everything seems to be normal, the pool is shallow , we approached and warned Noma that we would leave for 10 minutes to plunge into the sea and come back, then we repeated the same thing to her Russian-speaking assistant, then we repeated to the child that we would leave for 5 minutes and be back soon. In the days warned everyone!
Upon returning, they found a crying, frightened child on a sunbed by the pool. There is no one nearby. After questioning, it turned out that when playing the relay, an older girl pushed her daughter into the pool, because. it was unexpected, then the child got scared, took a sip of water, burst into tears, but thank God he remembered that dad and mom promised to return and sat waiting for us by the pool.
When we returned, there was not a single animator at the pool, they left with the rest of the children to be more active...
Of course, I understand that my child is my responsibility, but I didn’t count on this at all, leaving the child to the animator !! ! What if she took a sip of water and drowned? What if she went to sea on her own? And if she hit when she was pushed and drowned?? ? As I understand it, Noma didn’t even notice that one child was missing !!!!
In the end, she could just warn that she only plays with the children, but does not follow them (although I don’t understand how this fits into the concept of a kids club, but X with him, as they say, SAY! )
And apotheosis! When we were leaving, Noma came up to us and literally began to beg (! ) to leave her a review on the Internet: this is very, very important, please, etc. etc. That's when I realized why in every third review there are praises of Nome. We have good people who try not to aggravate, not to scandal, I myself am like that, I really don’t like scandals, showdowns, showdown (I “ripe” to write a review a few months after the rest and only to warn other families...
Whether you listen to it or not is up to you.
P. S. And I’m not writing about dirty (DISPOSABLE! ) chef’s caps (hello, pediculosis), dirt (I understand what children do, of course, but you can either ask them to break - as most do - or wash the floors in the building at least once a day), etc. etc.
DIXI
The maid is smart. I forgot to really update our cosmetics in the bathroom, but cleaned perfectly and changed bedding / towels without reminders. The bar is replenished every day without reminders.
Lifeguard at the pool: I just have no words! He's a big smart guy! Always met with a smile, always positive, always ready to help.
In general, with regard to the territory / cleaning / restaurant, a lot has been written and written in detail and accurately and to me.
(About the stones in the sea and shitting dogs is also true : ))
I will not repeat myself, because my review of the work of the children's club.
I'm just outraged by the work of the children's club!
I would like to touch on this point separately, because. For families with children, this is an important issue.
I read a lot of laudatory reviews to Nome, I just can’t imagine who wrote them to her? Perhaps for children from 8-10 years old (more or less independent schoolchildren), she is also a normal animator, but after a couple of cases I didn’t leave my baby (who at that time was 5) in the club myself)
Case 1: they took the child to the kids club in the afternoon, a Russian-speaking girl was sitting there (sorry, I didn’t remember the name, because I saw her only a couple of times, then you will understand why), we said that we would leave, we would sit in a bar near the upper pool and take her away. (and "no, we don't drink alcohol", we just wanted to drink coffee with her husband in silence).
After 15-20 minutes, a woman who was walking from the beach said: is it not your child crying there near the children's club?
"We have a calm, friendly girl, why would she cry, " we thought, but ran to the club. And what do you think? The animator girl took her daughter out, closed the doors and left somewhere... It's so simple... Whether she needed something urgently, or in the afternoon they close the club at a certain time, I don’t remember, but the fact remains. . . It's so easy to take the child out, leave one and dump....Is this normal?? ? In general, we didn’t want to spoil the nerves of ourselves or people, we talked with the girl, heard her arguments and decided not to go in cycles
Case 2 (after which I no longer left my daughter with these wonderful "animators"): some activities were planned in the pool that day, we first sat watching the children play in the water and by the water - everything seems to be normal, the pool is shallow , we approached and warned Noma that we would leave for 10 minutes to plunge into the sea and come back, then we repeated the same thing to her Russian-speaking assistant, then we repeated to the child that we would leave for 5 minutes and be back soon. In the days warned everyone!
Upon returning, they found a crying, frightened child on a sunbed by the pool. There is no one nearby. After questioning, it turned out that when playing the relay, an older girl pushed her daughter into the pool, because. it was unexpected, then the child got scared, took a sip of water, burst into tears, but thank God he remembered that dad and mom promised to return and sat waiting for us by the pool.
When we returned, there was not a single animator at the pool, they left with the rest of the children to be more active...
Of course, I understand that my child is my responsibility, but I didn’t count on this at all, leaving the child to the animator !! ! What if she took a sip of water and drowned? What if she went to sea on her own? And if she hit when she was pushed and drowned?? ? As I understand it, Noma didn’t even notice that one child was missing !!!!
In the end, she could just warn that she only plays with the children, but does not follow them (although I don’t understand how this fits into the concept of a kids club, but X with him, as they say, SAY! )
And apotheosis! When we were leaving, Noma came up to us and literally began to beg (! ) to leave her a review on the Internet: this is very, very important, please, etc. etc. That's when I realized why in every third review there are praises of Nome. We have good people who try not to aggravate, not to scandal, I myself am like that, I really don’t like scandals, showdowns, showdown (I “ripe” to write a review a few months after the rest and only to warn other families...
Whether you listen to it or not is up to you.
P. S. And I’m not writing about dirty (DISPOSABLE! ) chef’s caps (hello, pediculosis), dirt (I understand what children do, of course, but you can either ask them to break - as most do - or wash the floors in the building at least once a day), etc. etc.
DIXI
Like
You like
• 3
I visited the hotel on the recommendation of the Chip Trip on Kurskaya. Accommodation is comfortable. Territory - large, excellent. The room is big and well cleaned. Food - super, dishes - restaurant. Animator Bayram is a professional, he held very interesting games and evenings. Active, sympathetic, thanks to him for bocce, volleyball.
… More ▾
I visited the hotel on the recommendation of the Chip Trip on Kurskaya.
Accommodation is comfortable.
Territory - large, excellent.
The room is big and well cleaned.
Food - super, dishes - restaurant.
Animator Bayram is a professional, he held very interesting games and evenings. Active, sympathetic, thanks to him for bocce, volleyball.
Disco with live music.
I will definitely come again.
Accommodation is comfortable.
Territory - large, excellent.
The room is big and well cleaned.
Food - super, dishes - restaurant.
Animator Bayram is a professional, he held very interesting games and evenings. Active, sympathetic, thanks to him for bocce, volleyball.
Disco with live music.
I will definitely come again.
Like
You like
• 6
We did not expect the hotel to be so good. We took it on an early booking at a ridiculous price. We had a limited budget and didn't have much to choose from. But the travel agent well done is well versed in what he offers and everything turned out exactly as he described. Rooms like hits offer better rooms for a surcharge.
… More ▾
We did not expect the hotel to be so good. We took it on an early booking at a ridiculous price. We had a limited budget and didn't have much to choose from. But the travel agent well done is well versed in what he offers and everything turned out exactly as he described. Rooms like hits offer better rooms for a surcharge. We were settled in the old one. Well, in general, there is nothing critical. Well, the furniture is obviously not new. There is a scratch chipped there but all the little things. Bed with comfortable mattress. Sleep comfortably. The bathroom is all in good condition with no rust or mold. And in general, everything, though simple, but looks nice. The room has everything you need. Slippers and bathrobes are available. There is a tea and coffee set. Free safe. Free refillable mini bar. Well, in general, everything is as it should be. The territory is small. Good design landscaping. There is a large lawn area with swings, hammocks for adults and children. There is a large swimming pool. There is a pool with slides. True, there are 3 simple slides. But in principle, the presence of a water park did not interest us at all. Good food and variety. Freshly squeezed orange juice for breakfast. The main restaurant has a dress code for dinner. Shorts, slates are prohibited. 3 a la carte restaurants for a fee, by appointment. In general, everything is normal for a normal Turkish hotel. The beach here needs to be taken a closer look. 1 line. Sunset is gentle sandy. But there are stones in the water, in principle, they can be remembered and bypassed. The beach cover is fine sand. The beach is wide and there are plenty of sunbeds. Good sun awnings. There is a small pier. Jumping from the pier is prohibited. There is just a stone ridge. But it does not interfere with going down and just swimming. We rested without children and we don’t know for sure what there is for them, but there is a good children’s menu. For example, steamed meatballs. There is canned food. Animation. During the day the animation is standard. Unobtrusive. All day music by the pool but in general the animation is quite calm. Evening shows are great and very interesting. All shows are imported. In general, a good hotel for a relaxing holiday.
Like
You like
• 22
We rested in Turkey for the second time, this hotel was chosen based on the reviews of friends. And we do not regret it. I liked everything! We arrived at 9.30 pm, meeting at the reception with champagne, settling in the room in 5 minutes, the room is excellent, the room is cleaned every day, the staff is very friendly and no one asks or imposes anything - very decent service.
… More ▾
We rested in Turkey for the second time, this hotel was chosen based on the reviews of friends. And we do not regret it. I liked everything!
We arrived at 9.30 pm, meeting at the reception with champagne, settling in the room in 5 minutes, the room is excellent, the room is cleaned every day, the staff is very friendly and no one asks or imposes anything - very decent service. Food is ultra all inclusive. Trout on fire - every day in the Anatolia restaurant; - in general, this hotel apparently has a high-class professional chef, every day food is presented for every taste, from children's, dietary to special gourmets. Dairy products are fresh every day, freshly squeezed juices, fruits in early May - whatever your heart desires. Of course, if women watch their figure, you need to be very vigilant, in 7 days we brought a couple of extra kilos (this is not a joke), but not sad... and so on: goat milk ice cream is simply gorgeous and healthy. The rest itself: in the pool heated water, sand in the sea, sunbeds under umbrellas the beach is cleaned every day, everything is very clean everywhere, there is a path around the beach, which has palm trees and green grass on which there are also sun loungers with umbrellas, hammocks, refrigerators with drinks on the way from the hotel to sea. From the very morning, animators work with children and adults both in the pool and on the territory of the hotel and the beach. Vasya is beautiful, well done! ro country, customs, etc. thanks a lot too. Spa treatments on site: hammam, jacuzzi... Every evening a professional violinist plays in the restaurant, in the concert amphitheater in our check-in we visited 3 concerts and discos - we liked it very much. May and mother's day brought fresh flowers. Considering that the weather was cool, I conclude that the rest was a success. Thanks to the owner of the hotel and all the staff. I advise you to stay in this hotel.
We arrived at 9.30 pm, meeting at the reception with champagne, settling in the room in 5 minutes, the room is excellent, the room is cleaned every day, the staff is very friendly and no one asks or imposes anything - very decent service. Food is ultra all inclusive. Trout on fire - every day in the Anatolia restaurant; - in general, this hotel apparently has a high-class professional chef, every day food is presented for every taste, from children's, dietary to special gourmets. Dairy products are fresh every day, freshly squeezed juices, fruits in early May - whatever your heart desires. Of course, if women watch their figure, you need to be very vigilant, in 7 days we brought a couple of extra kilos (this is not a joke), but not sad... and so on: goat milk ice cream is simply gorgeous and healthy. The rest itself: in the pool heated water, sand in the sea, sunbeds under umbrellas the beach is cleaned every day, everything is very clean everywhere, there is a path around the beach, which has palm trees and green grass on which there are also sun loungers with umbrellas, hammocks, refrigerators with drinks on the way from the hotel to sea. From the very morning, animators work with children and adults both in the pool and on the territory of the hotel and the beach. Vasya is beautiful, well done! ro country, customs, etc. thanks a lot too. Spa treatments on site: hammam, jacuzzi... Every evening a professional violinist plays in the restaurant, in the concert amphitheater in our check-in we visited 3 concerts and discos - we liked it very much. May and mother's day brought fresh flowers. Considering that the weather was cool, I conclude that the rest was a success. Thanks to the owner of the hotel and all the staff. I advise you to stay in this hotel.
Like
You like
• 11
The hotel is decent. We were seated right away, but we arrived in the evening at 19.00. The rooms are clean. Cleaning every day and the bar replenished every day. The hotel is remote from civilization, but we were not upset. Special plus for food! The food is varied and delicious! Since it is not yet the season, there were not many people.
… More ▾
The hotel is decent. We were seated right away, but we arrived in the evening at 19.00. The rooms are clean. Cleaning every day and the bar replenished every day. The hotel is remote from civilization, but we were not upset. Special plus for food! The food is varied and delicious! Since it is not yet the season, there were not many people. There was enough for everyone. Sunbeds, tables, and so on. I will still add a fly in the ointment to a barrel of honey. On the penultimate day, the manager approached us in the restaurant with a question; do we have takeaway food in our bag? ! We were shocked! In fact, we didn’t even have bags with us! Sorry, I left. Confused with someone. That's what she told us! So casually offended by suspicion, not very pleasant. The whole impression was spoiled.
Like
You like
• 35
A hotel to return to. We have rested in Turkey many times, but this is the first time we meet such a service. Starting with a meeting with champagne and check-in within 5 minutes. Room after renovation, bathrobes, slippers, jacuzzi, building 4. Food. Morning with fresh juices, honey in combs, hard cheese for every taste, this is in addition to the abundance of fruits that never end.
… More ▾
A hotel to return to. We have rested in Turkey many times, but this is the first time we meet such a service. Starting with a meeting with champagne and check-in within 5 minutes. Room after renovation, bathrobes, slippers, jacuzzi, building 4. Food. Morning with fresh juices, honey in combs, hard cheese for every taste, this is in addition to the abundance of fruits that never end. Dinner. I recommend choosing a distant restaurant with air conditioning. Trout fish every day, squid, and for lovers of meat - a complete abundance. Ice cream all day long, free of charge. Dinner. Salmon, salmon, tongue, liver, meat. Even for the most demanding cuisine is very diverse. The entire staff is very attentive and helpful. Many thanks to everyone, everyone, everyone! Animation - every day new shows. The entrance to the sea is sand. Rating for the rest 10 balls!
Like
You like
• 45
• traveled 6 years ago
I am a wife and two of our children for 10 months and rested in this hotel from 06/26/18, On the fifth day of rest on the night of 06/30/18, my wife and I became ill, both had severe nausea and repeated vomiting of the contents of the dinner ( they mostly ate meat), had diarrhea all night, stomach pains, body temperature 38.
… More ▾
I am a wife and two of our children for 10 months and rested in this hotel from 06/26/18, On the fifth day of rest on the night of 06/30/18, my wife and I became ill, both had severe nausea and repeated vomiting of the contents of the dinner ( they mostly ate meat), had diarrhea all night, stomach pains, body temperature 38.5 ', chills. All night long we suffered so in the room, treated with our sorbents, enzymes, antiemetics. In the morning, my wife felt even worse, her head was spinning, she was cramping and breaking her arms and legs. She is also breastfeeding her youngest child. We repeatedly complained to the administrator of the hotel Lilia about what was happening to us and asked for help. I must say that we lead a healthy lifestyle and absolutely did not drink alcohol. Our children, thank God on horseback, because of their young age, did not eat the ill-fated meat and therefore did not get poisoned and were healthy. The shameless administrator Lilia, in order to shield the hotel and absolve herself of responsibility for this poisoning, constantly claimed that we were allegedly poisoned by water from the sea or even worse by the sea air, as she says, it often happens with tourists in their hotel! I must say that during these 5 days we never went outside the hotel and, accordingly, did not eat other food than food in the hotel restaurant. On the morning of 30.06 we went to a restaurant to take chamomile and brew it, but after the first sip I vomited right in the restaurant, so as not to stain the room I asked the service. personnel bag under the vomit and after the end of the vomiting asked the waiter to throw out the bag of vomit, to which they refused to throw this bag away and said that I myself should take it out of the restaurant. Then we somehow got up and hobbled with the children to the reception, in order to once again call the insurance doctor. While we were walking along the path, other tourists met us, asked us what happened to us, offered help, medicines, and in the conversation it turned out that about 30 people were poisoned in the hotel this morning, and the symptoms turned out to be exactly the same. Upon arriving at the reception, some kind of administrator ran up to us and began to suggest to us that we were poisoned by sea air or sea water from the sea, that is. because we did not swim in the pool. At this time, other tourists with similar problems approached the noise, we exchanged contacts just in case. Tourists who were poisoned, like us, lived in rooms: 1313.1314 Natalia, 5211 Tatiana, 6301.2207, they declared it themselves! After lunch, we were finally picked up by a Turkish ambulance, taken to the clinic with our little children, who by this time were also very tired. . . In the clinic, we were given proper assistance, both of them were diagnosed with food poisoning, acute gastroenteritis, dripped, antibiotics. An experienced Turkish doctor of the clinic said that "taking crops and doing a blood test for the present pathogen does not make sense, the diagnosis is already clear from the clinical data and symptoms, this is food poisoning !!! ! The fact that the Turkish doctor (you will see the name in the photo of the conclusions) is absolutely right says that immediately after the treatment we felt noticeably better: nausea, vomiting disappeared, the temperature dropped to 36.6 ', abdominal pain disappeared, hellish weakness and body aches disappeared. And closer to the night we were brought to the hotel. The next morning there was a slight weakness, we dressed the children and went to breakfast. And then the second wave of hell began !!!! ! We were defiantly stopped by the administrator Lilia and in an order form demanded to leave the hotel immediately, supposedly this was the decision of the hotel director after the rumors that had reached him that DURING ILLNESS AFTER FOOD POISONING IN THE HOTEL RESTAURANT WE TALKED ABOUT THIS TOPIC AT THE RECEPTION WITH OTHER POISONED TOURISTS and this is not discussed " THE DIRECTOR DECIDED YOU WITH SMALL CHILDREN TO KILL OUT OF THE HOTEL FOR WHAT YOU DISCUSSED POISONING AND ASKED FOR HELP WITH OTHER TOURISTS THEREFORE UNDER THE HOTEL'S REPUTATION ". In response to this lawlessness, I said that they do not have the right to do this to us, we did not violate the rules of conduct at the hotel, we did not insult anyone, we only discussed with other tourists what is the best treatment in this situation, that I will call the police. From the beginning, we thought that Lilia had joked so unsuccessfully, because a sane person would not have the mind to do this with a family with babies that had suffered through their fault. Oh no, when we returned to the room and tried to open the door with a card, we found that Lily was far from joking - the door was blocked, the lock did not open. We again came to the reception to unblock the card, because. the children were crying and had to be fed. But at the reception, two hotel guards with weapons and a maliciously smiling Lilia were already waiting for us with a cold-blooded repeated demand to leave the hotel immediately, otherwise the force of the guards would be used against us! The children were frightened by the escalating situation and began to cry. I think such atrocious injustice and arrogance is unlikely to allow themselves other hotels. After that, we were literally forced to dump all our things in disorder in our suitcases for 10 minutes and literally kicked out with our babies into the burning sun by pushing us behind the hotel barrier, leaving our suitcases on the roadway near some market. All morning we called up representatives of the tour operator Tui, which also did not affect the eviction process. Travel agent Tui Kurenaya told us at the meeting that "YOU SHOULD NOT HAVE TO TALK ABOUT POISONING WITH OTHER TOURISTS, NOW YOU MOST MOST HAVE TO BUY TICKETS AND FLY HOME TO RUSSIA AT YOUR OWN ACCOUNT WITHOUT HALF A REST" Imagine our state with my wife this a moment with a baby in your arms? We got poisoned at the hotel with hotel food, we were sick together with small children in our arms for almost 2 days, we wandered around the clinics, were rudely kicked out of the hotel and we are also to blame !!!??? ? In general, this situation happened to us in this hotel, we went through such a hell that you would not wish even an enemy. ! Kind people never consider this risky hotel with mean employees for recreation, it will cost less! Then some tourists on the street explained to us that when they rested in this ill-fated hotel several years ago, the same outbreak occurred in it, and supposedly it happens every year, due to some violations of the norms in this particular hotel, and the hotel employees naturally know and understand everything, and therefore they tell different tales like - you got infected from the sea air, they rake it away from you, and then you can see that the norms are still not observed. Even if we imagine that, let’s say the hotel is not to blame, they were poisoned, for example, as they said with sea air and discussed it with tourists, what right did they have to throw us out like helpless kittens on the street ?? ? On arrival, it resumed and we were treated for another month. I have experience of holidays abroad: Egypt 10 trips, Turkey 5 trips, Thailand, Maldives. The review is written as it was in fact in order to help you not be in a similar situation and protect people from choosing the wrong hotel.
Like
You like
• 39
Show more »
