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Related question «Travel agencies and operators»
Tell me a good travel agency to buy a tour to Turkey
You need a good travel agency to buy a tour to Turkey (Ukraine / Kyiv), which will provide reliable information and assistance in non-regular situations. We are going abroad for the first time, so there is no verified agent. I read reviews, with Ukrainian tour operators everything is possible. That's why you want a normal agency that will help solve a difficult issue, and will not brush aside the client in an unforeseen situation created by a tour operator or a hotel or ... Or find something like that from the realm of fantasy?
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19 subscribers  • asked 2017-06-287 years ago
Answers  •  29
аватар Olgaolga153
A travel agent is only an intermediary selling a tourist product (tour package) compiled by a tour operator.
In unforeseen situations, your travel agent will refer to the MOT and "butt " You will have to MOT, not your TA. Choose agencies operating in the market for 10 years or more. And do not tune in in advance to the negative.
аватар Blakpolice.com.
I agree with Olgaolga153 completely, the travel agent will not help you much in an emergency, you will have to go to MOT. Go to the site otpusk.com, choose a tour, travel agency, price, and the travel truth will tell you whether it is a good choice.
аватар NatashaS
You can contact GTO travel, this is a tour operator that probably works directly with tourists. And they have their own tours to Turkey.
Any travel agent, as mentioned above, has limited opportunities to solve the problems of a tourist outside of Ukraine.
аватар lana_181
I think it’s more convenient and more correct to do this - first, select a hotel. And choose for yourself and the dates and who will transport you, in the sense of which airline. This is all indicated. And so you will have a good incentive to start traveling yourself. Only those who are looking,
will always find). I don’t recommend anyone, this is Join. But their tours are often cheaper than others .. you can read reviews on the internet. And now to Turkey .. so in general there is a blockage, delays, flight transfers. But this is not critical.
аватар moy_contakt
lana_181, people go abroad for the first time. And if they ask about a proven MOT, then they won’t even think about traveling on their own, especially since Turkey is a package country. As far as I travel often, I consider Turkey exclusively in the form of a package holiday, and it is cheaper and more comfortable. And at the expense of a travel agency - they all sell the same products and, as a rule, rarely one of them can help you with a choice, either the girls are inexperienced, or everyone has different tastes and what is good for one is terrible for another. You can select several hotels on this site according to your criteria, read the reviews and immediately see the prices for the period you need. And with this set you go to any TA. Or vice versa - go to TA, say what you want, period and budget. You will be offered a choice of hotels, read reviews, choose, decide.
аватар kurtis.2015
I do not agree that the agent does not solve anything. We have it the other way around. The agent "cleans up" the sins of the tour operator, airline, etc., if any. Therefore, I advise you to contact experienced professionals who have been working for more than a year and are very confident and strong in the market. We have been contacting the company for the first time and they solve all the problems. Delay at the airport - explained where to feed for free. They will put you on the plane in the first rows. Problems at the hotel - they call the hotel (they speak Arabic, Turkish, English). Someone took our luggage at the airport, we complained to the agent - two hours later the guide brought us a suitcase to the hotel. Make individual tours, transfers. Extend numbers. Whatever happened to us - everything was decided. I doubt that this will be done by the tour operator or the site"vacation")))))))))) The tour operator works on time, our agents are online around the clock!
Find a good agency - and go with a good mood!
аватар moy_contakt
kurtis.2015, that is, you want to say that when your luggage was lost, you yourself did not contact the special baggage tracing unit, did the agency do all this for you ???? And they put you on the plane? But people know how to create the appearance of work :) the fact that you should be fed during a delay, so it is, without the help of agents, it happens. When my old one got into a coup in Istanbul last year (she flew to Munich with a transfer, the first independent trip), she orientated herself like that, because they gathered everyone together, told, instructed, gave them food and drink, and all this was the airport staff, But there’s nothing to do with it than, that's exactly what I'm telling you. It is only at our airports that you need to go, search, demand, and it’s not a fact that they will give it. And in any civilized airport, these are standard procedures. As for the problems with the number, well, it's always easier on your own, on the spot, without shouting and threatening, with a smile - everything has always been decided without TA .... you shouldn't increase it!!!
аватар Olgaolga153
kurtis.2015____To solve any problem, the travel agent must at least contact the toroperator, which the vacationer himself can do with the same success. Phone numbers are listed in the contract. Here explain how TA will put you on the first rows in the plane? You either choose your own seat and check in online (the availability of this option depends on the carrier), or upon arrival at the airport at the counters. Where is your agent? And if necessary, TO calls the hotel, but not TA. You are clearly confusing something.
аватар moy_contakt
I imagine an oil painting - I didn’t like the room and instead of going and solving this issue at the reception - I call TA and like this - Light, the number doesn’t suit us here, agree on a replacement :) smiled :)
аватар kurtis.2015
my_contact :
1. Read the reviews, how many people lose their luggage, turn to guides and services, and how many days they wait. (Even read here, on Turpravda.) One of dozens of examples: http://www.turpravda.com/tr/antalija/question-60542.html#answer435087

2. I'm talking about food in Boryspil, Odessa, Zaporozhye. I can say with confidence that 99% of our people just scream and do not know where and what to do. We, after calling the agent, go and get a paper, according to which we eat for free in the buffet. And some from the flight, mostly)))
3. Room by yourself, single or double beds, etc. do not decide when you are told: "there are no rooms. even for 100 dollars. The hotel is in the stop!. "
We call the agent. And they, after talking for 2-3 minutes in Turkish, smile and give a number.
I just advise. I am sure that 99% of people do not know how and where to eat for free in Boryspil or Odessa. They don't know what to do when they don't take money at the reception. That's what they advised. I'm sure even you don't know what to do. On this malice leave.
аватар kurtis.2015
Olgaolga153, I do not know who and what should. I'm talking about our example. And I advise people to find the same agency.
If you and moy_contakt do not have such an agency, then find it too or envy silently.
On the plane, we sit from the 4th to the 7th row. On all trips over the past years.
We are satisfied. Here is a forum for advice. My advice is. And I don’t get smart and envy with black envy, like you.)))
Have a good holiday everyone!
аватар Mashurik
Center for Education and Tourism - http://sp-travel.com.ua. Located in Kyiv. Head - Tatyana Angelovskaya - a first-class specialist in the field of tourism with 12 years of experience. My family has been using Tatiana's services since 2007. During this time, no complaints. And in 2007, when my husband and I went to Turkey for the first time, we were also very worried and confused in the huge choice of hotels. She, after 15 minutes of talking with us, offered 6 options, that is, she significantly saved our time and nerves. Throughout the rest called and asked if everything was in order. After the first successful trip, we know exactly with whom we will go on vacation. And about the opinion that there is no difference which agency sells the tour to you, I do not agree. I know for sure, from the experience of acquaintances, that there are unscrupulous managers who, when ordering a tour, misinform the client. And if the client completely and completely relies on the agency and does not double-check the information (and he should not bother too much, because this is the responsibility of the agency managers
аватар Mashurik
), then there may be all sorts of"surprises ".
аватар Olgaolga153
kurtis.2015 ____ why so many unnecessary words? I will still stick to my opinion. The question of the HARDWARE was: to name a SPECIFICALLY good travel agency in Kyiv, where he could apply. Instead, you advise you to find it yourself, as you did, with a polyglot agent who is unrealistically cool, because he solves any world problem in a couple of minutes, speaks all languages ​​​​of the world, finds lost luggage with a wave of his hand and delivers it to the owner .. .In short, James Bond is resting.)))) And instead of referring to a super travel agency, you give a link to a question in which half of the forum participated.)))) This is akin to the fantasy of our Collective Farmer.
I'll stand here on the sidelines, nervously swallowing saliva of envy.))))))
аватар Blakpolice.com.
Where can I find a travel agent to think about my vacation for me......
аватар moy_contakt
Yes, just a dream, not an agent. It feels like you're pathologically unlucky. I have been flying for so many years ... Oh, and it’s scary to think how much, but for all the time luggage was lost exactly twice, and how quickly it will be found depends on where it was loaded, where and who unloaded it, etc. And if it was delivered to you quickly, it just means that it did not have time to fly far. And at the expense of a seat on an airplane without a TA, using electronic registration, I choose a seat for myself, it’s a pity that this service is not available when buying a rocket tour. But, when registering for a flight, I always indicate the desired range of seats, and, accordingly, I receive them. It is not necessary to weigh the responsibility for choosing a hotel on the staff of TA AND TO. They just advise according to their own taste, and based on the reviews of the same travelers. And everyone has their own tastes. And at the expense of envy, God bless you. I myself, without any That and TA, plan my precious vacation, and sometimes I buy a bag from them in case of benefit (Turkey, Egypt) other directions, how old I myself And pah pah :)
аватар xena_pr
The answer is specific))) "Gamalia " - Pobedy Avenue 22, KPI metro (3 minutes walk) - we have been traveling with them for more than 10 years, until they let us down. Considering that I"galyabaluvana" and also that"bad tourist"-"Is the transfer shared?", "And how long does it take to get to the hotel, do my children get motion sickness?", "Warn that my husband The DR falls for the rest period, the hotel website says that we are entitled to a compliment from the hotel...", "pick up an early flight"there", and back so as not at three in the morning...", well, in general, in this spirit))) Everyone will listen, adequately answer, help.
аватар Olgaolga153
kurtis.2015 ____ If your travel agent is a real person, and not a figment of your imagination, then I can imagine how you got him, trying to shift all your problems onto him. If he also checks you in for the flight, and sometimes online check-in begins at night, then this is the height of ignorance on your part. A kind of boyar who cannot type his surname in English himself, others should do it for him, whose duties this is definitely not included. Although it is much easier to pay extra at the airport for business class or improved seats (they are not shared even for super agents). And why be jealous? Your tactlessness? It would be better if you, with the same primal zeal, got hotel guides, because they really forgot that they are sitting in the hotel not only for "pushing " excursions to vacationers.
And I prefer to choose a place of rest, a hotel, etc. for myself.
аватар mimi16
Thank you all for your advice and food for thought! Apparently, I will choose a hotel and look for an agency that still sells it for the right period, and then hope for good luck. :))) Mashurik special thanks for the specific name.
kurtis.2015, since you have such a wonderful, wonderful agency, why don't you name it? Does it work exclusively for you and does not serve other customers? I'll keep my thoughts on this to myself. And as for your advice: find yourself an amazingly reliable TA yourself and this is for a person who travels abroad for the first time ... I don’t even know. This is not the price of one year of experience and cooperation with different agencies, but not a few weeks. Forgive me, but it's like having an extra piece of bread to wave it in front of someone who hasn't eaten for several days and say: go find yourself one yourself.
аватар Olgaolga153
xena_pr____ ))))) Nevertheless, all these questions must be answered by a professional travel agent. Those. The task of TA is to provide complete and comprehensive information on the rest and select a tour that takes into account all the requirements of the tourist, but does not solve the problem of lost luggage.
аватар Olgaolga153
mimi16 ____ You have two options. 1. You can post certain information here: the month of the planned vacation, the number of nights, the composition of the vacationers (if children, then their age at the time of the vacation), the approximate budget, etc., but here I will already recommend a hotel, and maybe more than one. Read reviews about him in the institute, especially fresh ones, look at the pictures, hotel rating, price tag. Choose "your" hotel. You go to the above-mentioned TAs with already prepared information and there you already buy the tour. 2. Immediately go to TA, post your wishes, and a tour will be selected for you. Joint Up and TRG, as I understand it, are the cheapest and most unreliable TOs, jambs happen to them more often than others, but this does not mean that others do not have them, or the above mentioned ones always have them.
аватар lana_181
moy_contakt, you inattentively read what I wrote. What does it have to do with Turkey on your own? I am writing how to learn by YOURSELF to look for profitable tours. And not all TOs sell the same tours. The same tours are sold by TA!)) You just rewrote what I advised)) First, they choose a place and a hotel and with that they go to TO or Ta..and not vice versa.
аватар AllOverTheWorld
UzhOs, I’ll go tomorrow to my travel agent (15 years together) and I’ll tell him thanks for the work, after reading many here, I sincerely sympathize with you, it means you don’t know how a travel agent SHOULD work and for what he receives a commission.
kurtis.2015, I support you completely, a lot depends on the travel agent
And it doesn’t matter if you take a bag or just a ground
I travel on my own more often than through a travel agency, but sometimes tickets are cheaper through TA, or purely ground, or ground and transfer.
An example of a conscientious TA that values ​​​​its customers: TPG changed the hotel 2 days before departure, such as overbooking, the tourists of my travel agent are disappointed, so as a compensation, he knocks out 2 free excursions from TO, a trifle, but nice,
Therefore, advice, choose professionals, do not chase the maximum discount with zero maintenance. My purely personal opinion, a lot also depends on TA.
аватар Irina_suddenko
Good evening.
I highly recommend Olya Kudryavchenko. We met Snea 3 years ago, since then there have been no problems with trips (according to her recommendations, we visited many European countries and more than one region of Turkey). Previously, I used the services of Gamalia, Come with us, CAM, there were very often questions. Either the price suddenly increased, or they did not have time to book. I have 2 children, I don’t want to take risks with them, but in Olya I am 100% sure.
She has an office on metro station Dimeevskaya and metro station Vasilkovskaya
0663220618
I wish you good luck with your choice ;)
аватар AllOverTheWorld
moy_contakt if you are such an advanced tourist, this is super, but this does not mean that all people are like that, and believe me, far from everyone knows that you need to go to the reception, and even from the word guest relation they generally panic ..... so more when you go for the first time.
An inexperienced tourist may not know that charters can be transferred, and calmly waits for their time, but due to the unprofessionalism of the TA, who do not inform about this, the tourist either arrives earlier or does not fly at all ...... or simply , TA knows that the operator is not conscientious, but stupidly sells the tour because of the commission, and then shrugged, well, this is TO's fault, not mine, although experienced TA know in advance about overbookings, etc.... and even more so do not feed the tourists"hot tours"
And again, this is just my personal opinion. I'm not going to argue, I'm just giving examples.
аватар Babytour
I wrote a travel agency with reliable people, where they will tell you the advantages and disadvantages of hotels and destinations. I don’t want to write here, so that they don’t take it as an advertisement and so that the travel agency remains the same conscientious :)) More than once they saved our vacation and the family budget. ;)
аватар dmitriev55
I constantly take tours in Pegasus, with the exception of a small flight delay of an hour and a half, there were no problems, everything is worthy.
аватар lana_181
dmitriev55. Are you from Russia, the author of the question is from Ukraine?) What Pegasus?) An hour and a half delay is a trifle? And when compared with our MOT, then Pegasus has prices like Coral or Tui ..
аватар agent_borabora
Author, go to a couple of agencies, chat with managers and you will immediately become clear on the level of professionalism of each.
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