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Took a tour from 10.05 to 17.05 Departure should be 10.05. at 3 a.m. Now the flight has been moved to 18-00 pm, we will get to the hotel almost at night, we lose one day of rest. Does the tour operator compensate?
Took a tour from 10.05 to 17.05 Departure should be 10.05. at 3 a.m. Now the flight has been moved to 18-00 pm, we will get to the hotel almost at night, we lose one day of rest. Does the tour operator compensate?
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7 subscribers  • asked 2017-05-028 years ago
Answers  •  9
аватар ollennka
If this is a charter flight, then no one compensates anything.
аватар ollennka
Although if you paid for a night at a hotel from May 9 to May 10, then this should be returned.
аватар Olgaolga153
Of course, no one will compensate you for anything. Firstly, rest is not counted in days, but in nights (see voucher). Therefore, you will check into the hotel at 7-00 in the morning or at 23-00, it will still be your first paid night. The same with the exit. Your indignation is understandable, but purely theoretically, TO did not violate anything. A charter - he is a charter. It’s good that we found out about the transfer in advance, sometimes you have to sit at the airport for half a day waiting for the postponed flight ...
аватар Olgaolga153
ollennka if you paid for a night in a hotel from May 9 to May 10, then this should be returned.
If the flight was to take place on May 10 at 3-00 am, then in any case they would have arrived at the hotel no earlier than 7-9 am.
аватар Veronika7081
TPG or Join Up?
аватар ollennka
"In any case, they would not arrive at the hotel until 7-9 in the morning."
So this is earlier than the checkout time, if you don’t pay, they may not be able to check in until 14-00, but you really want to sleep after a sleepless night).
аватар musja7
No. Within the limits of the day, the air carrier has the right to move the flight time without compensation. You get there within a day. You have a departure on 10.05 and you will fly out on 10.05. Your first paid night at the hotel is from 10 to 11. Everything is within acceptable limits. It also happened to us - the flight from 5 am was transferred to 18.20. At the hotel instead of 9 am were at 23.00 Day of paid rest "left"
аватар 140776abramova
Thanks everyone for the replies! Everything is clear and crisp!
аватар elonadobrikova74
I got into such a situation with Pegasus, you should be delivered within the declared days, that is, 10.05 to 12 at night, if you are delivered to the hotel already 11.05, then upon arrival back, go to your travel agency and make a claim, the money will be returned
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