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Tour operators in Turkey, pros and cons
I can not decide which operator to buy a tour from. A big request to the residents of Ukraine who rested in Turkey this year, 2016, to comment on the work of tour operators, from which they went on vacation. Interested not agencies, namely operators.
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11 subscribers  • asked 2016-08-098 years ago
Answers  •  35
аватар musja7
This year, all operators have troubles. Of those with whom + - you can - TUI, Anex, Coral. On the 4th place I would put Pegasus. These 4 are the least troublesome (compared). Personally, I avoid John ap and TPG. With Join (in my opinion) it’s generally categorically “no”, because here the risks are above all and everything is “lucky-unlucky”. But at the same time, so to speak, that there is one (or two) operators, with which 100% everything will be just fine, I won’t take it. A lot of different factors are superimposed this year. Therefore, is it possible to make a division: more risk - less risk
аватар musja7
For my travels, I consistently choose either Anex or TUI
аватар ira-cvetkova
I read reviews about operators. with TPG in July we went to Bulgaria, normally. Coral forgot to pick up my daughter from the hotel a couple of years ago, they wrote about Anex "ass-tour". we went to Greece with Join-up, except for the flight everything was super, but I'm very afraid of them, a friend of mine worked there, a very dumb operator. I'm leaning towards the Tez tour, but it doesn't offer the hotel I'm interested in. So I asked about the reviews of tourists. maybe some have revised their policies, improved the service.
аватар ira-cvetkova
Indeed, at TUI I immediately found something interesting. Thank you.
аватар musja7
ira-cvetkova, if you have a choice on TUI, please note that when booking on Saturdays, they have a discount of 2000 UAH for a tour (if this is not a single tour). Pay attention to the agents who sell the tour and may "forget". The list of promotional hotels is on the company's website.Marco Polo
Eftalia Marin
Justiniano Hotels
long beach
TT Hotels
Gloria Hotels
IC Hotels Green Palace
Queens Park Tekirova
Amara Club Marine Nature
Larissa Mare
Queens Park Tekorova
Kilikya
Grand Park Kemer , Grand Park Lara
Magic Life Jacaranda Imperial
Club Calimera Serra Palace
Primasol Serra Garden (Ex Club Belinda)
ML Waterworld
ML Belek

Aegean coast 02.08 – 23.09 All hotels
аватар ira-cvetkova
I realized thanks.
аватар helena_fortuna
TPG is one plus.
аватар AllOverTheWorld
totally agree with musja7
joins and tpg are the most problematic...
аватар ira-cvetkova
if not difficult, write what is the problem.
аватар musja7
ira-cvetkova in order not to paint for a long time, I can say that all the reviews about them on the Internet from tourists are 90% true. Two operators who take dumping prices for the sake of quality. About their air carriers is a separate song. As well as about politics: how to circle a tourist so that you get fucked from it and there was nothing for it. This is especially true for Jon. Travel agents who work on the principle of "cheating tourists and more problems are not for me" refuse to work with Join on principle. The rest should at least have a conscience and honestly warn tourists about what they can expect. And booking tours from Join is only the responsibility of the tourists themselves, that they know about all the nuances, but still stubbornly want a tour from Join. Therefore, so that later there were no complaints. Lucky-great, no luck-they signed up for it themselves. I personally have questions about TPG after it was fired in Greece this year.
аватар AllOverTheWorld
TPG - the main disadvantage, as for me, ... very often it happens that you check into hotels not in those that were booked in advance.
аватар kazkova
Musja7, but you can be specific on the minuses of Join Up, otherwise your post contains general info - problematic, deceit number, etc. What are the problems? What is the deception? Can they stay in the wrong hotel that they booked? Or do not provide a tour at all, they will throw you money? What are the problems with the flight: the indicated time does not correspond to reality? The seats on the plane are not blue, but red?)))
Please, I want specifics in order to understand the risks.
аватар lana_181
In principle, like all Joins, this is a problem, we try to avoid them. Once the son flew from Join, because this hotel was from them ... to Egypt .. the result is not only that the time was moved earlier, in the end I had to leave in the middle of the night, so also such a feint called from the reception. They said we were waiting for 5 minutes, they came running, and they left! How are you?? And this is yes and a half hours before departure and being 5 km from the airport!!! Recently returned from a holiday in Turkey ..tour from Anex ..I again said about God ..again these guides ..terrible ..But apparently we were lucky) Guide FOR THE FIRST TIME !! was adequate, normal and most importantly not sticky!! Tui .. they always have a higher cost and the choice of hotels is such that everyone goes to .. mass character. TPG travel .. I heard from travel agents this year they have overlays with departures, resettlement, in Turkey. Greece .. but this is because these are, in principle, relatively new destinations for them. We went with them to the Emirates - beyond praise! They didn’t notice at all .. who sent us and brought us home)) Invisible. But everything was clearly executed
аватар rahat_b
this year, the guide of Annex was late with the minibus to take them to the hotel, as a result, with their tea drinking in the expensive sovereigns shop, they were the last to arrive at the airport for check-in and sat in the tail of the plane next to the toilet, I won’t travel with them anymore
аватар kazkova
As for my impressions of Anex, their guide was frankly rude to us because we did not want to go to his "information cocktail"
аватар L_ena
We went with Anex to Turkey at the beginning of summer. The planes are on schedule, the transfer is excellent. The guide is polite. excursions hovered, but did not press. We went with them on a yacht and to Ephesus. They brought them to the factory, but only for one and on the way back. But those who went to Pamukkale were shocked. 4 (four!) Hours BEFORE Pamukkale was shopping. Everyone then was no longer up to beauty. But, if you do not take into account the excursion program, the tour operator in our case worked perfectly.
аватар musja7
kazkova, specifically what they themselves or are familiar with from Join (even this year):
1. Resettlement in hotels not on a redeemed tour. Having bought a tour in Kemer to a good 5 * hotel, you can also end up in a 5 * hotel, but not in Kemer and where, in fact, tours are sold at a lower price. Of course, no one will return the difference to you. You are informed about the news at the reception desk of the host at the Antalya airport, and then - "if you don't like something, fly home"
2.Join's carrier's flights are shifted the most. 5 hours of delay is still good. Recently, tourists at a hotel in Kemer received news that their flight was postponed by almost a day. These days at the hotel, it is clear that the operator did not pay. Their hotel guide was hiding, and the tourists got out as best they could - either extended at their own expense, or could go to the airport and wait on the benches there
3. The time of departure from Ukraine is also changed at the last moment. You can sit all night at the airport, because your flight will be rescheduled twice
аватар musja7
4. Can change the airport of arrival. So it was this year with Odessa and Kharkov flights. My friends ended up in Vinnitsa instead of Kyiv (fortunately, they were warned at least before that)
5. Due to constantly shifted flights and back and forth, it turns out that at least one paid day from the tour you can fly out completely. Those. it is a common practice to sell tours at discount prices, but earn on such nuances as re-accommodating to hotels of the same star rating, but lower in cost + departure in fact at a time when, in aggregate, you lose the minimum paid day (you buy specifically a tour for a morning flight, which, as a rule, is more expensive, but you depart in the evening or at night.Similarly, back: you are joyfully informed by a fan that your flight is not tomorrow at lunchtime, as you thought, but exactly in 5 hours, this night, so you you have 2 hours to get ready, but upon arrival at the airport you will learn one more piece of news: it turns out that their plane has not left Ukraine yet, so the flight is postponed again
аватар kazkova
Hmm, funny))
It's just that 2 of my friends flew with Join Up - to Turkey and Sri Lanka, and everything was ok!
Apparently, who cares
аватар musja7
Previously (in past years), all the troubles of Join were pushed off the fact that it was a bad host; not their main carrier. At the beginning of the season, they assured that everything would be OK, since they changed the host + they now have their own super carrier Yaneir, almost with a business class + UIA. In fact, everything remained at the same level of irresponsible work, if not worse.
аватар musja7
kazkova, this is the option when it is roulette with increased risk. Therefore, for me personally, especially if you are traveling with children, it is not suitable.
аватар lana_181
musja7, in fact, Yanair is the carrier of Anex, not Joint!
аватар musja7
lana_181, Yaneir is the main carrier of Joint. At Aneks - Azur air (former Utair)
аватар musja7
rahat_b unfortunately, you could sit in the tail of the plane and be the first to register. Last year, when taking off from Antalya, the girl registered in such a way that families with small children were in the tail of the plane (they had “fun” when the plane got into a zone of severe turbulence) and those who were at the counter at the beginning. We registered somewhere around 7 and that was also almost in the tail
аватар musja7
L_ena, but in principle, 2/3 of the cases of excursions in Pamukkale "lie" through the shops :). Because the further the distance, there are more points included in the route from which everyone has gain. Those who are lucky, they drag those less time shopping, those who are not, those more. But yes, 2-4 hours go to waste
аватар ira-cvetkova
I have already read about Join Up, T.P.G., Anex. I remember there is also Coral, Tez tour, Pegasus. Has anyone been with them this year?
аватар musja7
With Coral at the level of TUI and Anex in terms of reliability. It is also possible with Pegasus, but consider 2 factors: those hotels that are exclusive to Pegasus are not of the best quality. the rest of the hotel base - check prices with other operators, tk. Pegasus has prices for many hotel positions that come from different operators are overpriced (for example, the difference in price with Coral for 1 and the same tour can be 5-6 thousand not in favor of Pegasus. Similarly, it has a difference with others. T. e. you need to monitor already for specific selected hotels).
Another nuance regarding prices: everything will depend on how quickly Russia resumes the charter program. Because the Turks are also on the lookout all summer: they allowed it - "hooray, you can earn money" - places in hotels are kept for resale or they raise prices. Are they not going again? Decrease. Now, against the backdrop of the latest news: “What if they open a charter until September and the Russians, for joy, rush this year, it will be possible to earn money” - they can raise it again. That is, this year the price market is more unstable than ever
аватар lana_181
musja7 Yanair is Azur Air in a new way! So you have an outdated infa. They repaint planes, sewed uniforms and changed the name, I have information from the employees of this airline. Something like this.
аватар lana_181
ira-cvetkova Coral, Tez tour and Pegasus - they always have higher prices! And this is a fact! Believe me, it will compare .. for the same hotels. that other operators will have a higher price. So it’s up to you to choose. Reliability .. like everyone else. It’s for sure that you will be there and will definitely be taken home .. and no one is safe from overlays. Usually, they first choose hotels that they like. Then they look from which operators they are.. after all, you need everything to be in the complex? Choose hotels, look, compare and fly.)
аватар lana_181
musja7, for sure .. confused Azur .. with Jan .. I confess)) Damn, everything looks the same))
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