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Tell me, please, how long before the departure to Turkey from Ukraine can I rebook a hotel, what are the fines and rebooking is possible only at the same TO?
Tell me, please, how long before the departure to Turkey from Ukraine can I rebook a hotel, what are the fines and rebooking is possible only at the same TO?
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Answers • 11
Look for the answer to your question in the contract between you and TO. You can cancel your booking with your TO and buy a tour from anyone you want - your right.
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answered 9 years ago
Each TO has its own conditions for canceling or rebooking tours. Some are more loyal, others are not. Who is your operator for the tour and when is the departure?
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answered 9 years ago
Look in the contract for the conditions for canceling the tour, in each case the amount withheld from the client is calculated individually. How much you will lose if you cancel the tour, only the manager with whom you booked the tour will tell you. If the departure is 10.10, then you will lose 20-30 percent, but this is approximately, approximately.
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answered 9 years ago
Here are the penalties under the Joine Apa agreement:
. In case of refusal to perform this Agreement, including due to the refusal of the embassy of the country of visit to issue a tourist visa (hereinafter - the refusal), the Tourist reimburses the costs in the following amounts:
- for refusal to travel within 21-21 days before the trip - 15% of the total cost of tourist services;
- for refusal to travel within 20-15 days before the trip - 50% of the total cost of tourist services;
- for refusal to travel within 14-8 days before the trip - 85% of the total cost of tourist services;
- for cancellation of the trip within 7-1 days before the trip - 100% of the total cost of tourist services;
. In case of refusal to perform this Agreement, including due to the refusal of the embassy of the country of visit to issue a tourist visa (hereinafter - the refusal), the Tourist reimburses the costs in the following amounts:
- for refusal to travel within 21-21 days before the trip - 15% of the total cost of tourist services;
- for refusal to travel within 20-15 days before the trip - 50% of the total cost of tourist services;
- for refusal to travel within 14-8 days before the trip - 85% of the total cost of tourist services;
- for cancellation of the trip within 7-1 days before the trip - 100% of the total cost of tourist services;
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answered 9 years ago
So I don’t refuse it, but just change the hotel. The above-mentioned conditions are prescribed in the contract, plus, like in all contracts, that TO has the right to change the hotel.
My TA told me that she would be able to rebook the hotel (if a better offer appears), but at the same time a fine of 20-50 dollars is possible. So I wanted to know if she was right? Thanks to everyone for the answers)))
My TA told me that she would be able to rebook the hotel (if a better offer appears), but at the same time a fine of 20-50 dollars is possible. So I wanted to know if she was right? Thanks to everyone for the answers)))
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answered 9 years ago
TO reserves the right to change the hotel, but this is the initiative of the hotel. If there is a replacement of the hotel at the initiative of the tourist, then this is the cancellation of the booked tour and the booking of a new tour with the conclusion of a new contract, and so on. Any changes made: type of room, view from the room, type of food, etc., even without changing the hotel, entail penalties. Each TO is different.
Last year I changed hotels 29 days before departure without penalty.
If the TO representative said that the fine is $20-50, then it will be so.
Last year I changed hotels 29 days before departure without penalty.
If the TO representative said that the fine is $20-50, then it will be so.
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answered 9 years ago
