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Related question «General issues»
Can I change hotels two weeks before departure?
bought a ticket to Alanya, according to friends, the hotel is not suitable for us
Translated automatically from Russian. View original
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1 subscriber  • asked 2007-09-1517 years ago
Answers  •  8
аватар adameve
this option is quite possible, but there is also the option that you will have to pay some extra difference when rebooking, if the agency is smart, they try to resolve this issue with minimal costs for tourists
аватар Alenka2
It is possible, you need to contact the travel agency as soon as possible and explain the reason. They changed us without problems, without additional payment, but with conditions: only through the same tour operator, the same tickets, at the same time, not cheaper, and of course to Alanya (in your case). Good luck.
аватар Hotline_Kate
1) If there is already a confirmation of the hotel - you will not be replaced. Your desire to make a replacement is a failure and a loss of money.
2) If the hotel was at a stop and there was a refusal due to lack of places - then you change the hotel and departure date without any financial loss.
Also read carefully the contract you signed.
аватар Antares
See the Agreement, each tour operator has its own troubles, but as far as I know, most operators can still be changed in 2 weeks
аватар HotLine
I see Antares drove through Turtesse. So, for Turtesse and other operators, the replacement of a hotel is equated to a refusal (cancellation). Therefore, when replacing, the corresponding penalties are included - read in your contract with the travel agency. In Turtesse, for example, this scale for 14 days or less is equal to 50 percent of the cost of the tour. And this does not mean that the travel agency or Turtesse are bad. This is a common practice related to how the system works −
аватар HotLine
Seats have been removed from the charter flight, an application has been sent to the hotel, confirmation has been received, payment has been made to the operator, carrier and hotel. And suddenly a replacement or refusal - it is natural that the one who initiated it must also bear the costs. BUT, IN PRACTICE, a good travel agency in two weeks, as a rule, can solve this problem without loss. And precisely because normal travel agents and tour operators do not set themselves the task of making money on the problems of a tourist.
аватар HotLine
. If the dates do not change, then the operator only needs to agree with the hotel to cancel the reservation without penalty. If the operator wants this (and this depends on the efforts of the travel agent and on his influence with this operator) and the operator has normal relations with the hotel, then everything will be ok. I wrote in such detail so that everyone understands the mechanism for creating a tour and the objectivity of the difficulties that arise during changes. And we were serious about the choice of agent, operator, hotel and timing.
аватар Noelle
SNACHALA NUJNO OTZIVI CHITAT,A POTOM BRONIROVATSA!!!A NE EBAT MOZGI MENEGERAM V TURFIRMAH:-(I PRAVILNO CHTO SHTRAFUYUT!
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