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Related question «General issues»
Cancellation of a booked trip.
Can someone tell me the procedure for canceling a booked tour? We booked a tour, and when we got home and read about the hotel, we were horrified and of course we don’t want to go there anymore. Maybe someone will tell you about the amount of the fine if the ticket costs 29,000 rubles, and there are 22 days left before departure. And as it turned out, we were misinformed by offering a tour to a 4 * hotel, but in reality it turned out to be a very bad three-ruble note.
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Answers • 3
Each operator has its own scale of fines - read the contract. With this period, it can be from 0 to 20%. But there are nuances. This scale is set for the complete cancellation of the tour. And although according to the rules, any change is equivalent to cancellation, but since you will not change the departure date, a normal agency can resolve the issue with the operator about changing the hotel without penalties. Especially for such a long time. And this is a long time. And for those who read. If you do not trust the agency, then demand to show reviews when buying
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answered 17 years ago
Agree personally with the person who made the order ... With the right "oil" go to the right hotel!
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answered 17 years ago