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the flight was postponed for a day, what are the actions of the tourist
in the voucher there is a departure and check-in on 04/30/11 and departed on 05/01/11 what to demand money or an extension of the tour
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Answers • 10
if the flight was postponed for less than 1 day, then no one will reimburse you, because in almost all contracts it is written that the flight can be postponed for no more than 24 hours. If you have more than a day, be sure to write a statement to the travel agent from whom you bought the tour, and he will give it to the operator. You can immediately contact the operator. In writing.
If you are on vacation now - then tell your hotel guide about it, he is the operator's representative at the hotel - he should give you an answer. If it is ignored, contact your travel agent, he will warn the operator that there are claims on such and such an application.
If you are on vacation now - then tell your hotel guide about it, he is the operator's representative at the hotel - he should give you an answer. If it is ignored, contact your travel agent, he will warn the operator that there are claims on such and such an application.
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answered 14 years ago
Our flight was rescheduled for 12 hours. The tourists got up quickly and immediately began to find out their further actions in various instances. And the actions are as follows: save all flight documents, especially boarding passes, and after returning, first contact the Touroprator through TO with a statement. Further actions will be determined after the response of the Tour Operator.
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answered 14 years ago
And the tour operator was "frightened" and extended our pleasure for the same 12 hours.
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answered 14 years ago
With Pegasus. By the way, Have Rest, our contract does not specify the hours of delay. It is simply written that if the tour is delayed, contact the operator in writing.
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answered 14 years ago
2 4yuka, indeed - I re-read all the contracts for Russian tourists - there is nothing that the airline can change the departure time by 24 hours. There are indeed grounds for making claims. And I think there is a chance to sue something. I did not even find a standard phrase - that the responsibility for the flight is regulated by international flight rules and the responsibility lies with the air carrier. For me it's even strange. Usually, in the contracts of operators there are such clauses to insure themselves.
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answered 14 years ago
I also think it’s worth fighting purely on principle, unless, of course, the operator extends the time of stay.
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answered 14 years ago
If there is a desire to fight, then do not forget that only papers are needed here - without them it is useless to "rock the boat", telephone conversations cannot be "sewn" to the case either. I know from my own experience - only papers will help!
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answered 14 years ago