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if the travel agency incorrectly indicated the date of birth in the voucher
Please tell me if there can be serious problems if the travel agency employee did not correctly indicate the date of my birth in the voucher. The travel agency employee assures that it's okay and does not want to reprint the voucher. what to do?
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Answers • 33
No, nothing will happen. Up to 3 errors are allowed in the voucher.
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answered 14 years ago
but you can ask them to redo it if it is important to you. And if there is still time. Because if there is not enough time and there are no places in the hotel, the hotel may cancel your application, and then there will be nothing to replace
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1.5
answered 14 years ago
But who will read this voucher? I fully support the previous answers!
(I myself went with this :-))
(I myself went with this :-))
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answered 14 years ago
I also had such a misfortune - nothing happened. Problems may arise if an insured event occurs
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answered 14 years ago
always hope for the famous Russian Avos!!!
It is with such trifles that very big problems can begin ... it may happen that it is you who are not lucky! They can simply ask for your voucher at the border control and see that there are differences in relation to passport data. Maybe you won’t fly into big money, but shake your nerves - this is 100%! Therefore, I advise you to write an application addressed to the director of the travel agency and insist on reissuing the voucher with the correct data. And at the same time, carefully check all the documents, if the voucher "has been hit by a girl."
The problem is that each blank voucher costs some money and the manager DOES NOT WANT to take the blame, because. she herself will have to buy a new voucher for you ... it's 10-20 or 30 dollars ... Therefore, she will assure you that it's okay ...
In the end, you are a CLIENT, and you do not personally fill out the documents, and you pay for the service of this company.
There is nothing difficult to book a hotel and flight on your own, and even a transfer, as well as fill out all the documents yourself. Here, if you made a mistake, blame yourself! But you entrusted this service to a company and pay for it, so why take illiquid assets???
It is with such trifles that very big problems can begin ... it may happen that it is you who are not lucky! They can simply ask for your voucher at the border control and see that there are differences in relation to passport data. Maybe you won’t fly into big money, but shake your nerves - this is 100%! Therefore, I advise you to write an application addressed to the director of the travel agency and insist on reissuing the voucher with the correct data. And at the same time, carefully check all the documents, if the voucher "has been hit by a girl."
The problem is that each blank voucher costs some money and the manager DOES NOT WANT to take the blame, because. she herself will have to buy a new voucher for you ... it's 10-20 or 30 dollars ... Therefore, she will assure you that it's okay ...
In the end, you are a CLIENT, and you do not personally fill out the documents, and you pay for the service of this company.
There is nothing difficult to book a hotel and flight on your own, and even a transfer, as well as fill out all the documents yourself. Here, if you made a mistake, blame yourself! But you entrusted this service to a company and pay for it, so why take illiquid assets???
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answered 14 years ago
3 mistakes are allowed? How is it? For example, wrong last name, first name and date of birth? so what? The date was mixed up specifically needed 04/21/1989 and they wrote 10/21/1996. The person is not of legal age.)
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answered 14 years ago
:(((, which was required to prove!!!
Urgently demand a new voucher!!!
Urgently demand a new voucher!!!
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answered 14 years ago
Please clarify pliz about the rule of three errors: is an error a whole column or 1 character? Will they cancel it, but they won’t be able to issue a new one? Or can it not happen, since I bought out both the seats on the plane and the seats in the hotel?
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answered 14 years ago
no client will make 3 mistakes!!! these are TALES from managers! What country will they let you in if there are 3 errors in your voucher??? Can also shift the dates of entry and exit??? and country???
Absolute nonsense! CHANGE THE VOUCHER!
Absolute nonsense! CHANGE THE VOUCHER!
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answered 14 years ago
a voucher is not a hotel or ticket reservation. The voucher is actually an agreement between the client and the meeting tour operator. Since it all happened, I advise you to demand a contract for the provision of a tour. services and this your agency. They HAVE NO RIGHT TO REFUSE! And in the contract, carefully read all the provisions, compare all orders, pay attention to what is paid and what is not!!!
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answered 14 years ago
So 1 character is not correct is already considered an error or is the whole date one error?
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answered 14 years ago
By changing the form of the voucher, you do not cancel the booking or the entire order. For such a procedure, it is not enough just to replace the voucher form ... you can rewrite it even on the day of departure!
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answered 14 years ago
an error is everything that does not correspond to the passport data, the order of the country, the hotel (especially take into account the stardom), boarding house, dates. There is no difference 1 letter or 10. There is no difference 1 digit or all ... In your case, the date of birth does not completely correspond ... what is there to argue about? ask for the correct voucher!!!
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answered 14 years ago
I personally went with a voucher, where 2 tourists had incorrectly written dates of birth and passport number. And there were no problems.
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answered 14 years ago
And you submit these vouchers to the control department of the State. resort and tourism services Tour director. firms will say a big thank you to their manager!!!
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answered 14 years ago
HAVE_REST, do not advise nonsense to the person!! Are you agitating him to put up with incorrectly issued documents and pay for such mediation? What for? do you have a personal interest?
sagrm, do not settle for errors in documents here or anywhere, especially if you have identified them in advance and there is an opportunity to correct them ... Negligence and laxity have not helped anywhere, and even more so in tourism.
sagrm, do not settle for errors in documents here or anywhere, especially if you have identified them in advance and there is an opportunity to correct them ... Negligence and laxity have not helped anywhere, and even more so in tourism.
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answered 14 years ago
2 safsaf, don't get me wrong, I'm not interested in a tourist not going anywhere. But you do not know the procedure for changing the voucher: the travel agency now needs to send other tourist data, the hotel usually cancels the first data, and then confirms the new ones, and if there are no more places in the hotel, i.e. he is in the "stop" then this may end with a non-confirmation of places in the hotel. And then what to do? look for another? Tourists, of course, on the flight, but a different hotel is possible and the price is different. I just think that you should always choose the lesser of 2 evils. And not quite correctly indicated data in the voucher is a trifle, compared with the new search for hotels.
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answered 14 years ago
I contacted the tour operator to which he answered me:
Tez Consultant (10:31:58 04/28/2011)
Good afternoon! You need to contact the agency and ask to send the changes to the TEZ TOUR company, after making the changes, the agency will issue you a new voucher.
I did it as he recommended me. After 2 hours, they called from the travel agency, asked me to stop by and pick up a new voucher. Everything seemed to be resolved!
Tez Consultant (10:31:58 04/28/2011)
Good afternoon! You need to contact the agency and ask to send the changes to the TEZ TOUR company, after making the changes, the agency will issue you a new voucher.
I did it as he recommended me. After 2 hours, they called from the travel agency, asked me to stop by and pick up a new voucher. Everything seemed to be resolved!
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3.5
answered 14 years ago
Alice, you are writing nonsense here! No travel agency will relieve itself of responsibility for the fact that the manager, looking at the documents, issued a voucher with an error, in this case - a significant one! Now this is the personal responsibility of the director of the travel agency, and his expenses, if the client, after all timely payments (and the voucher is issued only in this case!) Goes to the wrong place, or does not go at all, or finds any problem for himself due to such an oversight! There is no need to belittle the responsibility of "specialists" who received payment for mediation and failed to fulfill their obligations!
sagrm, That's right, the tour operator, like you, is interested in making your vacation go "without a hitch" so that you turn to them again in the future! But the agency itself, in principle, I advise you to change. You know, there are actually enough agencies where more attentive managers work!
sagrm, That's right, the tour operator, like you, is interested in making your vacation go "without a hitch" so that you turn to them again in the future! But the agency itself, in principle, I advise you to change. You know, there are actually enough agencies where more attentive managers work!
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answered 14 years ago
safsaf, why are you so nervous? It seems that I wrote out the wrong voucher and I'm trying to justify myself.
And here is the responsibility of the director, if the question is not worth a damn, because almost all tourists who had errors in vouchers rested without problems. It is now that a tourist usually receives a package of docks in advance, but before - most received at the airport, and if there were errors, then there was no time to redo it. And everyone got on the plane without any problems and checked into the hotel.
And here is the responsibility of the director, if the question is not worth a damn, because almost all tourists who had errors in vouchers rested without problems. It is now that a tourist usually receives a package of docks in advance, but before - most received at the airport, and if there were errors, then there was no time to redo it. And everyone got on the plane without any problems and checked into the hotel.
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answered 14 years ago
Alice, you justify with obvious zeal the violation of the law, that's the problem. And if you are a specialist (probably you think so), then you should know that the director of the travel agency who arranged the tour and most importantly !!! ... accepted the payment in full !!! He is obliged to provide the tourist with a contract for the provision of services, which provides for the proper execution of all documents, the contract is signed by the tourist and the director. Here's the director.
It’s even scary for tourists who are used to getting documents at the airport, who are assured of the legality of documents in false data, who are HANGED ON THE EARS WITH TONS!
By the way, I'm not nervous at all. I don’t understand why you are in solidarity with an illiterate manager? I would have fired her the same day, for example.
For reference: I have nothing to do with travel companies, I do not sell tours! I am an experienced traveler.
It’s even scary for tourists who are used to getting documents at the airport, who are assured of the legality of documents in false data, who are HANGED ON THE EARS WITH TONS!
By the way, I'm not nervous at all. I don’t understand why you are in solidarity with an illiterate manager? I would have fired her the same day, for example.
For reference: I have nothing to do with travel companies, I do not sell tours! I am an experienced traveler.
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answered 14 years ago
so many words and hackneyed phrases about responsibility, but I repeat to you that this is not a problem. Tell me, what will happen if there is an error in the spelling of either the surname, or the passport, or the DR in the voucher?
I don’t know what you will come up with: probably again about responsibility, etc. , but I will answer simply NOTHING will happen. Not a single problem. So why are you so pissed off? what are you afraid of?
I don’t know what you will come up with: probably again about responsibility, etc. , but I will answer simply NOTHING will happen. Not a single problem. So why are you so pissed off? what are you afraid of?
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answered 14 years ago
Just unbelieveble!!! By the way, apparently the responsible TEZ TOUR values its reputation and, as it became known, solves such oversights in a quick working order! I hope that our tourist does not listen to any nonsense and nonsense ... from such "specialists"!
And what will happen??? Somehow, while making out a trip to Tunisia, my companion was absolutely accidentally entered in the return date of departure not the numbers of the current year, but of the next .... And everything seems to be nothing .... the same managers assured ... that rewriting the ticket form (paper) is not necessary, and so it is clear that the seat on the flight is booked in the list of passengers it is. But at the Monastir airport they apparently decided to make fun of it and there was no need to look for a reason! Her poor fellow was kicked away from the counter until the last minute of registration ... poking a finger at the ticket (but we understand that it should have been in the booking .... although it’s not a fact that the booking didn’t have the same next year).
And there were tears, and a historian and demanded a representative of the meetings. parties and in Kyiv they called the sending company ... In short, they frayed her nerves by 500%. What do you think??? will such tourists follow each sign in their docks in the future?? What do you think the manager in Kyiv "got off"??? This is a trace. story!
And what will happen??? Somehow, while making out a trip to Tunisia, my companion was absolutely accidentally entered in the return date of departure not the numbers of the current year, but of the next .... And everything seems to be nothing .... the same managers assured ... that rewriting the ticket form (paper) is not necessary, and so it is clear that the seat on the flight is booked in the list of passengers it is. But at the Monastir airport they apparently decided to make fun of it and there was no need to look for a reason! Her poor fellow was kicked away from the counter until the last minute of registration ... poking a finger at the ticket (but we understand that it should have been in the booking .... although it’s not a fact that the booking didn’t have the same next year).
And there were tears, and a historian and demanded a representative of the meetings. parties and in Kyiv they called the sending company ... In short, they frayed her nerves by 500%. What do you think??? will such tourists follow each sign in their docks in the future?? What do you think the manager in Kyiv "got off"??? This is a trace. story!
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answered 14 years ago
By the way, again, about the law .... THE COMPANY HAS NO RIGHT TO REFUSE TO ISSUE CORRECTLY COMPLETED DOCUMENTS IN THE SET DATE!!!
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1.5
answered 14 years ago
safsaf, have you even read the TS question? there the error was in the DATE OF BIRTH, and not in the flight data - and these, as they say in Odessa, are two big differences. I also talked about errors in the data of tourists, and not in when the plane takes off. Read carefully and sports without going beyond the essence of the conversation.
I repeat to you one more time, and the last one - there are no problems for tourists with errors within (reasonable limits), and there will not be.
I repeat to you one more time, and the last one - there are no problems for tourists with errors within (reasonable limits), and there will not be.
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answered 14 years ago
The question about an error in the ticket is for example ... if it’s not clear to you ... It’s strange that a number of elementary things are not clear ... This suggests that issuing low-quality documents is just a routine for your managers .
Alice, you would call your agency in order to know for sure that you should not be contacted !!!
Alice, you would call your agency in order to know for sure that you should not be contacted !!!
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answered 14 years ago
all people make mistakes sometimes, the manager of the travel agency probably didn’t make a mistake on purpose.
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answered 13 years ago
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