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To Turkey Departure 18.10. Today, a girl from a travel agency calls and reports the transfer of the tour to 21.10, arguing that the tour operator decided so. Is she fooling me?
To Turkey Departure 18.10. Today, a girl from a travel agency calls and reports the transfer of the tour to 21.10, arguing that the tour operator decided so. Is she fooling me?
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Answers • 29
Everything is possible, but you can check this moment. On the tour operator's website, go to the section where flights are visible. When I had a similar situation, I saw that my flight was canceled (they didn’t get the plane and everyone was offered to either fly out later or change the city of departure). It happens that the tours were sold, and then they discovered that they sold more than the seats on the plane, and then they decide who to transfer to another flight. And here a lot depends on the travel agent. Friends took a week of vacation, and a travel agent calls them and asks if they mind flying a couple of days later. Friends refused and the travel agent defended their tourists. And there is a travel agent who confronts the fact and that's it, then your problems. There may be different options.
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3.5
answered 4 years ago
Just type in an airline and look at the online departure board. If this is a charter, then often the date is postponed due to incomplete loading of the aircraft, or simply an adjustment.
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3
answered 4 years ago
Complete inadequacy. It's like asking the first person you meet "is my husband fooling me?"
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2
answered 4 years ago
For example, we just returned from Turkey. Our charter was cancelled. The tour operator offered compensation for one night's stay and tickets for the Turkish Pegasus. We agreed. There were 3-4 Turks in the whole plane, all the rest were our tourists. But still the plane was not completely filled.
In Turkey, there are now hotels where 3-4 families rest during the week. And only on weekends the locals come. The season is ending, so anything is possible.
In Turkey, there are now hotels where 3-4 families rest during the week. And only on weekends the locals come. The season is ending, so anything is possible.
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1
answered 4 years ago
Well-wishers play chamomile, but TS is not going to buy a lottery ticket)
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½
answered 4 years ago
Well, what kind of kindergarten? The online scoreboard is always up, the airlines respond to calls and emails. After all, your travel agent is responsible for this. Etc. In general, fly yourself - I returned only from Turkey - I bought all flights to and within the country myself - and everything is ok. no cancellations or transfers. But the guys who flew from our Ukraine, Meow, as always, stupidly canceled the flight in a few hours and they had to buy tickets in an urgent way much more expensive, because these meows provided a voucher! If you have a Meow flight, then everything can be canceled and rescheduled. If Pegasus is transferring but for a short time)
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1.5
answered 4 years ago
It's such an "amazing" time right now. They can not only reschedule the tour for 2-3 days, but they will offer to reschedule it for the next season. This is what we did in the spring. In addition, you must be prepared that they can change the hotel. Both for the best and for the worst. Everything is unpredictable. Now it’s not the tour operator that rules, but the coronovirus.
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3
answered 4 years ago
"If you have a Meow flight" question from Ufa Russia which UIA
Indeed, if the season in Turkey was ending before the coronavirus era, but now Turkey is one of the countries where you can fly to rest and you don’t need to do a test and tours for a different budget, the weather in popular Turkish resorts pleases. Now not all hotels are empty, there are those that are full of tourists even in the Aegean region.
As for Pegasus and flights from Kyiv, Pegasuses have direct flights to Izmir, Dalaman, Milas-Bodrum and our TOs have been offering tours for this Turkish low-cost airline since last year. Last year, Tezy sold tours to Bodrum under a direct flight from Turkish airlines to Bodrum.
Indeed, if the season in Turkey was ending before the coronavirus era, but now Turkey is one of the countries where you can fly to rest and you don’t need to do a test and tours for a different budget, the weather in popular Turkish resorts pleases. Now not all hotels are empty, there are those that are full of tourists even in the Aegean region.
As for Pegasus and flights from Kyiv, Pegasuses have direct flights to Izmir, Dalaman, Milas-Bodrum and our TOs have been offering tours for this Turkish low-cost airline since last year. Last year, Tezy sold tours to Bodrum under a direct flight from Turkish airlines to Bodrum.
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1.5
answered 4 years ago
abutalipova_alin
Apparently, the girl is your tour agent. This is her job. She should warn you about the postponement of the flight. Of course, you can also find out this information yourself. On the Internet, see the "online" scoreboard of the company. Rescheduled for three days. If it's not difficult, go to the Travel Agency where the Contract was drawn up, take an official notice of this. There is enough time, and you will be calmer.
Apparently, the girl is your tour agent. This is her job. She should warn you about the postponement of the flight. Of course, you can also find out this information yourself. On the Internet, see the "online" scoreboard of the company. Rescheduled for three days. If it's not difficult, go to the Travel Agency where the Contract was drawn up, take an official notice of this. There is enough time, and you will be calmer.
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answered 4 years ago
abutalipova_alin Postponement of departure for three days. It's a lot. I would check with the tour agent who sold the tour. The departure is postponed, but what about the return flight, how about the length of stay? Let him formally make changes to the Agreement. It is one thing to transfer time within a day, and quite another to transfer it for several days. What in this case with the length of stay in the hotel. The hotel has its own booking dates. Don't rely on talking on the phone, take the official change in dates and times...
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2
answered 4 years ago
This practice has always been observed in Join Apa. And in the current situation, perhaps other tour operators.
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1.5
answered 4 years ago
I read the new contracts of three MOTs and everyone has a clause on the possible postponement of departure by 3-5 days. (((
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1
answered 4 years ago
And here Join up and Ukrainian "three maintenance agreements" to a tourist from the city of Ufa Russia
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2
answered 4 years ago
Vika284, I admit that the travel contracts for Russian TOs may differ from Ukrainian ones, but I don’t think it’s much. I looked at the contracts of Coral Travel, Anex and Tui (in Russia there are at least 2 of these MOTs) and I really didn’t like them. I hope that in the future, they will still offer contracts that are more loyal to tourists. At least for today I am not ready to sign such a thing. (((
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answered 4 years ago
Rescheduling tour dates unilaterally? what's this? At a minimum, it is necessary (should) notify the second signatory of the Treaty, obtain his consent. This is something new?
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answered 4 years ago
lazy_person, this is really new in contracts. Read it, I think you will be upset too. In one of the contracts, I read that they must notify the tourist 5 or 10 days before departure (depending on the number of days of rest). In general, somehow the rights of tourists have become much less, and that of TO, respectively, more. (
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answered 4 years ago
Miracles... new departure and return dates - this is a new Agreement! Or not?
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answered 4 years ago
I don’t know how much the screen will be visible, this is from the standard contract of Coral.
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answered 4 years ago
Now almost all charter carriers are changing their flight programs due to incomplete flights, so your rescheduling is also quite plausible. Check the online scoreboard of the carrier - then everything will become clear
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answered 4 years ago
nataha33 is different, the Russian Coral and Anex do not have such clauses from your photo in the contracts
And in Ukraine there is no Association "Turpomoshch", whose actions are stipulated in several clauses of Russian travel agreements.
The most correct and easiest way if you do not trust the travel agent as above was the answer "Check with the tour operator, it's logical"
And in Ukraine there is no Association "Turpomoshch", whose actions are stipulated in several clauses of Russian travel agreements.
The most correct and easiest way if you do not trust the travel agent as above was the answer "Check with the tour operator, it's logical"
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3
answered 4 years ago
my friend's flight was also postponed a day later, but everything was fine, and there was a flight back a day later. So I rested a day more. I flew from 10/5 to 10/16/2020.
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answered 4 years ago
"Miracles... new dates for departure and return home - this is a new Treaty! Or is it not?"
- Not this way. According to any contract, the operator has the right to change the terms of the contract unilaterally. There are no miracles.
- Not this way. According to any contract, the operator has the right to change the terms of the contract unilaterally. There are no miracles.
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½
answered 4 years ago
nataha33
This paragraph, "2.3.2", unilaterally crosses out the entire Treaty. I regard such an agreement as a fraud. What kind of Agreement is this, in which everything can be changed (both the time of departure, and the date of departure, and the dates of the tour, and the route)? The Agreement must contain specifics and the responsibility of the parties, then this is the Agreement.
This paragraph, "2.3.2", unilaterally crosses out the entire Treaty. I regard such an agreement as a fraud. What kind of Agreement is this, in which everything can be changed (both the time of departure, and the date of departure, and the dates of the tour, and the route)? The Agreement must contain specifics and the responsibility of the parties, then this is the Agreement.
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½
answered 4 years ago
lazy_person, I completely agree with you! ) Therefore, I began to study the contracts of other TOs. So far, I have not found a single contract that would even approximately suit me. My opinion is that such agreements will exist as long as tourists sign them. ))) And I'll wait. If nothing changes, I will organize trips for my family myself.
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answered 4 years ago
nataha33
I started to travel actively, buying package tours, since 1996 this year I missed. There has never been such a situation, such arbitrariness. In recent years, began to constantly change the departure times of charters, BUT! within the same day (one date). I always took this into account when adding one or two days to the stay. Now, using the "pandemic " ( "In the event of a significant change of circumstances), TO, apparently, decided to abdicate any responsibility. This is understandable, it became harder to work. But the client must be understood. it follows that without your decision (consent), bargains can change everything: route, tour date, mode of transport, hotel (class of service), price ... and will be notified in 10 days or less ?! fraud?
Still, it's good that people are writing, focusing on issues like this (thank you, nataha33).
I started to travel actively, buying package tours, since 1996 this year I missed. There has never been such a situation, such arbitrariness. In recent years, began to constantly change the departure times of charters, BUT! within the same day (one date). I always took this into account when adding one or two days to the stay. Now, using the "pandemic " ( "In the event of a significant change of circumstances), TO, apparently, decided to abdicate any responsibility. This is understandable, it became harder to work. But the client must be understood. it follows that without your decision (consent), bargains can change everything: route, tour date, mode of transport, hotel (class of service), price ... and will be notified in 10 days or less ?! fraud?
Still, it's good that people are writing, focusing on issues like this (thank you, nataha33).
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answered 4 years ago
It is impossible to answer in one word. Possibly foolish. So it was with me and my family. Fooled subtouroperator Let's go with us. It is Ukraine. But each TO has a hotline number. And in one of the answers it is correctly indicated that this is a new Treaty, new conditions and bilateral agreement.
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answered 4 years ago
All answers are from Ukraine and they do not take into account one simple Russian reality. Most likely, your transfer is connected with a connecting flight, with their schedule or changes (for example, they changed Moscow to Rostov or Samara, which opened recently). from Ufa there are no direct flights to Turkey now.
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answered 4 years ago