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If the airport of departure is closed for overseas, what does the operator offer now? If they transfer to another city, do they provide a transfer or offer to get there yourself?
If the airport of departure is closed for overseas, what does the operator offer now? If they transfer to another city, do they provide a transfer or offer to get there yourself?
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Answers • 8
Relatives were supposed to leave Belgorod for Antalya on September 2. Anex offered them a flight from Moscow, to get there on their own. Or a mirror transfer to the same month of the next year, keeping everything on the tour. Or choose other months, but at an online price. They didn't even ask for a refund.
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answered 4 years ago
What transfer, what are you talking about?? Transfer from different TO on different conditions. Contact your travel agent, he should tell you everything.
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answered 4 years ago
Thanks! Yes Yes. Just Annex. Only from Mineralnye Vody. But I also have a hotel closed until the 21st year. They respond to letters in a few weeks (I already have a trip in October), so I decided to ask those who have already encountered it. Tell me, please, is it only about the transfer? The fact is that my trip has already been rescheduled from May on the same terms. But in May there was an option to leave the money on deposit. Now Annex and it does not offer?
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answered 4 years ago
Yes, they had their first reservation for May 26, then they moved it to September. But now only for the initial reservation! May if summer and September with extra charge because the season!
Other acquaintances hardly asked for the beginning of summer in the form of compensation, TA wrote a letter to the TO. They responded 2 weeks later.
We have Anex from Ukraine even worse conditions
Other acquaintances hardly asked for the beginning of summer in the form of compensation, TA wrote a letter to the TO. They responded 2 weeks later.
We have Anex from Ukraine even worse conditions
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answered 4 years ago
If there was a transfer and the hotel is not open, then let your Travel Agent write to the TO (your Travel Agent conducts correspondence through his office) and the TO offers options. In each case, these may be different options. That's your travel agent's job.
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answered 4 years ago
Everything is individual, but more often when changing the airport of departure, the road falls on the shoulders of the tourists themselves.
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answered 4 years ago
Here in this situation there is definitely no transfer and there will not be, not the situation. It's all about the tourist.
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answered 4 years ago