I won't come here for the second time

Written: 13 july 2021
Travel time: 12 — 22 july 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 4.0
We arrived at the hotel at 8 in the morning, they said there were no available rooms, wait, come after breakfast, okay. After breakfast, they said to come after 12. We changed into the SPA and went to the beach, and then the most interesting thing began, there were no empty sunbeds at all either near the sea or near the main pool. We went along the embankment and reached almost the end of the territory there is a swimming pool with and without a city committee, there are free sun loungers, but no umbrellas. After 12 we settled in and then the “surprise” the air conditioner does not work, I go to the reception and report the problem, again wait for an answer, the master will come in the evening. The evening came and the master did not have it, and so I came up three times. It ended after 9 pm, when the nerves had already begun to fail with the fact that the air conditioner did not work for us and the master could not fix it. I asked to change the room, ate-ate almost with a scandal, the field changed at 10 pm. But the funny thing is that their air conditioners work more like a fan, they do not cool the room at all. They said it's a problem everywhere. If the air conditioners do not work at the reception and the so-called main restaurant. In short sadness. There are just a million mosquitoes, stock up on funds, because you will have to sleep with an open balcony. All that is positive here is nature, but these are not the merits of the hotel. The hotel is very far from five stars.
Translated automatically from Russian. View original