Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Stay at the hotel from 18 to 29 September 2017
The hotel is second. Check-in without surcharges ~ present chocolate "Alenka", maybe I was just lucky.
Room without balcony # М 11~category Economy room without balcony (has been booked) ~cozy, compact (photo) and cheaper than other categories of rooms~starting from $70, it is possible NOT to overpay for a miniature balcony (smoking and drinking outside the room are organized places enough), Without dampness, odors, with a full filling of bath accessories, everything worked properly, only a drying rope is needed. I went out to the relax zone and the mountains, on the side of the CENTRAL entrance to the hotel (photo with a horizontal red line). In 2018 - ROOMS ALREADY WITH BALCONIES (reconstruction), NOOO !!!!!!!!!!!! ! ! ! Round-the-clock bus traffic is a torment! ! During the day you are not in the room and you don’t hear it, but at night ~ tourists are constantly brought and taken away, transport is not jammed and you wake up from the noise. I tried to change the room after the 1st night, but they made a note. . , alas...
Polite front desk staff. There were other problems ~ contacted, everything was solved ~ calmly and quickly.
Special thanks to the girls of Guest Relation~for their endurance and patience, the queue for them is like in a "mausoleum" with problems. We talked to them, among other things, she said that she was in the hotel for the second time and I know what and where. After 30 min. I come to the room ~ a bottle of wine, fruit, a letter of greeting ~ to regular customers of the hotel, nice. More questions arose: the lack of drinking water in the room, the lock did not close, the work of bartenders, etc. I voiced them to the girls ~ it was resolved promptly. Well done!
About the meeting party ~ tour operator "TUI". The fact that the second time at the hotel, when booking, the travel agent made a note in the application "TUI", as well as about the birthday the day before. When checking in, the guide "TUI" at the hotel ~ the girl E ,,,,,,, , didn’t say a word about this. It is not clear why she is in the hotel, she put on a bracelet and everything with which you did not ask, translated to another guide "TUI" S .........an arrogant man.
I heard people contact them with problems ~ no result. The only thing that the guides were interested in was ~ will you take excursions? In which case, you need to rely only on yourself, and this is depressing.
I won't repeat myself, there's been a lot written about it.
The hotel as a whole ~ budget. (key word) 5 *: food, accommodation, etc. There is simply no cleaning in the room, the sand on the carpet was not removed for 11 days. If I left a present ~ they made the bed, took out the trash, changed towels ~ no more. If she didn't leave anything, then nothing was done.
For drinks ~ more and less beer in the bar 18+; whiskey Ballantays (only in it), there is also a clean toilet, in contrast to what is located on the side of the pool.
Along the beach and the sea~a lot of dissatisfaction that pebbles and stones. You need to carefully study the information about the hotel. The region of Kemer has a mountainous climate and rocky beaches~the specifics of nature.
If you need a beach ~ sand, then there will be no mountains, but a steppe climate, so this is in the opposite direction ~ the region of Side, Konakli, Alanya, but plates are possible when entering the sea. Claims on this occasion to the hotel are not appropriate, the choice is always only for the tourist.
Regarding the virus, I saw only one heavily sprinkled child, and it’s not a fact that it was from the virus. And there are toilets, but parents do not consider it necessary to take the child there and, accordingly, everything happens right on the beach. And then the surprise that another child took a pebble on the beach or played with sand and could pick up a virus. In continuation of the topic. I observed such a moment ~ a tourist took food from one tray with dirty hands, then from another, although there are special devices for this. So what to talk about? ? ! ! I'm not squeamish, but looking at it, any desire to take anything has disappeared. You have to start with yourself first! ! When preparing food, everyone wears gloves. For example.
A pizzeriaist at a poolside bar cut a pizza and then transferred it to a tray without gloves. The Guest Relation girls calmly, without emotion, told me about it, they thanked me for the signal, and after dinner the guy worked with gloves. So do not tear your heart and be indignant with foam at the mouth, everything is solved, notify the girls about any problems - it is their job to react and do not write later that everyone is on guard !! ! !
About the numbering ~ (see photo) ~ it is strange in the hotel. Everything is available on the diagram, I’ll just clarify about ROOMS WITHOUT A BALCONY, since 2018 already from the side of the CENTRAL entrance with balconies.
High floor M (did not use the elevator) ~ it is in fact ~ residential 1st floor, rooms from ## M 7 ~ M 10, from the side of the Pirate Hotel; ## M 11 ~ M 18, above the main entrance of the hotel; ## M19~M22 from Rixos hotel side.
There were also ROOMS WITHOUT A BALCONY (maybe already with balconies too) ~ # 121 and mirrored to him # 151.1 fl. , he is in fact ~ residential 2 fl.
and ON THE STRUCTURE above them, the rooms on all floors, GO TO THE INTERNAL COURTYARD of the hotel (MORE in size THAN # # M rooms), at the junction (photo with vertical red lines), it’s hard to name a sea view, in general, in his direction.
S ## M 1~M 6 , with balconies, 2nd fl. , he is in fact ~ residential 3 fl. , above the Central entrance to the hotel view of the mountains.
Rooms that overlook the hotel "Rixos" (photo) on all floors with numbers #31 to #43: noisy, there may be a sewer smell.
As for the Anex buildings, it’s also lucky for someone ~ but keep in mind that it’s damp on the 1st floors and there may be living creatures in the rooms.
Advice! do not rush to give money right away (if you are set up) and before you go with your suitcases, look at the room ~ you have every right, be politely persistent. Moreover, on the hotel map (photo), you can see in advance the location of the Central building and the numbering by floors, the Anex buildings, etc. So study the information carefully.
In general, I am satisfied with the rest, because
I did not pay attention to the shortcomings, but of course they were.
The hotel is second. Check-in without surcharges ~ present chocolate "Alenka", maybe I was just lucky.
Room without balcony # М 11~category Economy room without balcony (has been booked) ~cozy, compact (photo) and cheaper than other categories of rooms~starting from $70, it is possible NOT to overpay for a miniature balcony (smoking and drinking outside the room are organized places enough), Without dampness, odors, with a full filling of bath accessories, everything worked properly, only a drying rope is needed. I went out to the relax zone and the mountains, on the side of the CENTRAL entrance to the hotel (photo with a horizontal red line). In 2018 - ROOMS ALREADY WITH BALCONIES (reconstruction), NOOO !!!!!!!!!!!! ! ! ! Round-the-clock bus traffic is a torment! ! During the day you are not in the room and you don’t hear it, but at night ~ tourists are constantly brought and taken away, transport is not jammed and you wake up from the noise. I tried to change the room after the 1st night, but they made a note. . , alas...
Polite front desk staff. There were other problems ~ contacted, everything was solved ~ calmly and quickly.
Special thanks to the girls of Guest Relation~for their endurance and patience, the queue for them is like in a "mausoleum" with problems. We talked to them, among other things, she said that she was in the hotel for the second time and I know what and where. After 30 min. I come to the room ~ a bottle of wine, fruit, a letter of greeting ~ to regular customers of the hotel, nice. More questions arose: the lack of drinking water in the room, the lock did not close, the work of bartenders, etc. I voiced them to the girls ~ it was resolved promptly. Well done!
About the meeting party ~ tour operator "TUI". The fact that the second time at the hotel, when booking, the travel agent made a note in the application "TUI", as well as about the birthday the day before. When checking in, the guide "TUI" at the hotel ~ the girl E ,,,,,,, , didn’t say a word about this. It is not clear why she is in the hotel, she put on a bracelet and everything with which you did not ask, translated to another guide "TUI" S .........an arrogant man.
I heard people contact them with problems ~ no result. The only thing that the guides were interested in was ~ will you take excursions? In which case, you need to rely only on yourself, and this is depressing.
I won't repeat myself, there's been a lot written about it.
The hotel as a whole ~ budget. (key word) 5 *: food, accommodation, etc. There is simply no cleaning in the room, the sand on the carpet was not removed for 11 days. If I left a present ~ they made the bed, took out the trash, changed towels ~ no more. If she didn't leave anything, then nothing was done.
For drinks ~ more and less beer in the bar 18+; whiskey Ballantays (only in it), there is also a clean toilet, in contrast to what is located on the side of the pool.
Along the beach and the sea~a lot of dissatisfaction that pebbles and stones. You need to carefully study the information about the hotel. The region of Kemer has a mountainous climate and rocky beaches~the specifics of nature.
If you need a beach ~ sand, then there will be no mountains, but a steppe climate, so this is in the opposite direction ~ the region of Side, Konakli, Alanya, but plates are possible when entering the sea. Claims on this occasion to the hotel are not appropriate, the choice is always only for the tourist.
Regarding the virus, I saw only one heavily sprinkled child, and it’s not a fact that it was from the virus. And there are toilets, but parents do not consider it necessary to take the child there and, accordingly, everything happens right on the beach. And then the surprise that another child took a pebble on the beach or played with sand and could pick up a virus. In continuation of the topic. I observed such a moment ~ a tourist took food from one tray with dirty hands, then from another, although there are special devices for this. So what to talk about? ? ! ! I'm not squeamish, but looking at it, any desire to take anything has disappeared. You have to start with yourself first! ! When preparing food, everyone wears gloves. For example.
A pizzeriaist at a poolside bar cut a pizza and then transferred it to a tray without gloves. The Guest Relation girls calmly, without emotion, told me about it, they thanked me for the signal, and after dinner the guy worked with gloves. So do not tear your heart and be indignant with foam at the mouth, everything is solved, notify the girls about any problems - it is their job to react and do not write later that everyone is on guard !! ! !
About the numbering ~ (see photo) ~ it is strange in the hotel. Everything is available on the diagram, I’ll just clarify about ROOMS WITHOUT A BALCONY, since 2018 already from the side of the CENTRAL entrance with balconies.
High floor M (did not use the elevator) ~ it is in fact ~ residential 1st floor, rooms from ## M 7 ~ M 10, from the side of the Pirate Hotel; ## M 11 ~ M 18, above the main entrance of the hotel; ## M19~M22 from Rixos hotel side.
There were also ROOMS WITHOUT A BALCONY (maybe already with balconies too) ~ # 121 and mirrored to him # 151.1 fl. , he is in fact ~ residential 2 fl.
and ON THE STRUCTURE above them, the rooms on all floors, GO TO THE INTERNAL COURTYARD of the hotel (MORE in size THAN # # M rooms), at the junction (photo with vertical red lines), it’s hard to name a sea view, in general, in his direction.
S ## M 1~M 6 , with balconies, 2nd fl. , he is in fact ~ residential 3 fl. , above the Central entrance to the hotel view of the mountains.
Rooms that overlook the hotel "Rixos" (photo) on all floors with numbers #31 to #43: noisy, there may be a sewer smell.
As for the Anex buildings, it’s also lucky for someone ~ but keep in mind that it’s damp on the 1st floors and there may be living creatures in the rooms.
Advice! do not rush to give money right away (if you are set up) and before you go with your suitcases, look at the room ~ you have every right, be politely persistent. Moreover, on the hotel map (photo), you can see in advance the location of the Central building and the numbering by floors, the Anex buildings, etc. So study the information carefully.
In general, I am satisfied with the rest, because
I did not pay attention to the shortcomings, but of course they were.
Translated automatically from Russian. View original
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