Fun&Sun Family Club Saphire 5*– Reviews

121
Rating 6.610
based on
121 reviews
№101 in the hotel rating Kemer
5.9 Rooms
7.0 Service
7.7 Cleanliness
6.9 Food
7.3 Amenities
The hotel is located on the seafront next to a private pebble beach. Built in 1993. The last renovation took place in 2018. The hotel is perfect for families with children.More →
аватар alpha.bravo
 •  traveled 1 year ago
Rating 6.0
We love Tekirova, especially 2 distant hotels at the opposite end of the village, but this one was frankly disappointing. Pros: - low price; - spacious, clean room, high ceilings, bathrobes, slippers, daily cleaning; - well-groomed territory; - good sun loungers by the pool; - the confectioner bakes delicious and varied desserts; - ice cream (2-3 colors), freshly squeezed orange juice in the morning; - adequate bartenders; - Without children, you can walk to Phaselis in an hour. … More ▾ We love Tekirova, especially 2 distant hotels at the opposite end of the village, but this one was frankly disappointing.
Pros:
- low price;
- spacious, clean room, high ceilings, bathrobes, slippers, daily cleaning;
- well-groomed territory;
- good sun loungers by the pool;
- the confectioner bakes delicious and varied desserts;
- ice cream (2-3 colors), freshly squeezed orange juice in the morning;
- adequate bartenders;
- Without children, you can walk to Phaselis in an hour.
Minuses:
- about a third of the rooms of the main building (including ours) overlook the utility block of the Rixos hotel, in addition to the view itself (this is clearly not a garden), powerful compressors work there around the clock. There are 6 of them, industrial, plus huge tin air ducts, all this vibrates with terrible force. With the balcony closed, it seems that the air conditioner is humming at full power in the room, with the open one - that you are standing next to the aircraft engine running.
Periodically, trucks come there and start to back out, the sound signal will wake you up even with the balcony closed. This is despite the fact that we have an expensive hotel standard accommodation option. We could have taken a cheap club promo, but now it's scary to think how it would look like. The receptionist answered: "We have almost all standard rooms like that. " If rooms have obvious flaws, they should be "promo", with a discount. If the hotel is half full, then why are guests placed in the worst rooms? To give a bribe at the reception for a normal one? Or is it anti-Russian sentiment?
- Wifi in the rooms between "very bad" and "not at all" at any time of the day. Even in the lobby, opening the page of the "native" fstravel site is a big problem, like full scale, but the download is not going on. Either there is simply no WiFi, or it hangs on receiving an address, or it breaks instantly. At night, a bunch of messages for the previous day may come. It feels like you're back in the stone age. Receptionist answer: "We have slow internet in Turkey. "
Everyone has had a fast one for many years, but they don’t have it. For those who care about being online, it is better to immediately cross this hotel off the list;
- entry into the sea is crushing. One and a half meters of small pebbles, then cobblestones. Other hotels have piers with stairs or paths for safe entry into the sea, Sapphire has nothing of the sort. I saw people with foot injuries;
- UAI means, among other things, imported drinks. One bottle of Ballantyne whiskey in the Chill Out bar for the whole hotel. There is also a Martini. Even in the lobby bar (the face of the hotel! ) exceptionally sweetish Turkish whiskey is poured. This is not particularly important to me, but the economy calls into question the declared level;
- Meals for normal 4 *. Chicken or turkey, inexpensive fish always, meat usually in very spicy mini-patties or a thin layer of minced meat on top of vegetables. Well, or on a holiday that will be thrown. So that the windows in the restaurant are not empty, they are filled with sandwiches.
- 70% of the guests are Russian-speaking, and only one of the animators understands, the rest are Turks and Equatorial Africa, French-speaking;
- at first the TV did not have an image, the called technician quickly stuck the necessary contact (could it fall out by itself? ). But half of the channels have sound only for the first 3 seconds, this is more of a system problem, they didn’t make a fuss, they just turned off the panel;
- there is no ventilation in the bathroom, which is inconvenient with gluttony and, accordingly, increased gas emission.
Not recommended for all categories.
Вид с балкона на кондиционеры Риксоса Лужайка у пляжа Дождь, бассейн, фуд корт, эстрада
аватар Karinakud
 •  traveled 2 years ago
Rating 8.0
I want to share my opinion, as a travel agent, about the Fun&Sun club Saphire5* hotel. The hotel is located in the picturesque village of Tekirova overlooking Mount Tahatly. I recommend taking a room in the main building (it catches Wi Fi perfectly and there is no noise from evening performances). The food is decent, but no frills. … More ▾ I want to share my opinion, as a travel agent, about the Fun&Sun club Saphire5* hotel. The hotel is located in the picturesque village of Tekirova overlooking Mount Tahatly. I recommend taking a room in the main building (it catches Wi Fi perfectly and there is no noise from evening performances). The food is decent, but no frills. There is a children's buffet and a diet menu. Orange juice is served for breakfast. In the children's club "Toucan" you can wash children's clothes for free, which is very important for families with small children.
Animation in the hotel is active. Guys don't get bored. The beach is sandy and pebbly with a comfortable entry. The sea is simply incredible beauty - transparent, like a tear. Swimming shoals of fish can be seen without a mask. You can also rent a tent on the beach at a reasonable price of $25. Wi-Fi on the beach is great. I also want to note the well-groomed territory of the hotel and the cleanliness of the beach. The beauty of this place erases the small flaws of the hotel)).
I think that the hotel meets its declared parameters.
аватар irusja.im
 •  traveled 3 years ago
Rating 3.0
We booked near Tekirov's Euphoria, but the hotel stopped. So we chose another hotel in Tekirova - Sapphire! ! ! ! ! Rested in early October, 8 nights, 2 dor. and 1 child. , Tui gave us a taxi (there was no bus), drove in 1 hour, settled in 1 hour, room in a bungalow with a balcony on the 3rd floor, at first glance everything is ok, but the cleaning is superficial, on the bedside tables, in the corner corner no one cleans the seams, asked to clean the floor again, because the man walked in light socks, were black then, the guy came the cleaner (I really felt sorry for him, because the guy has one hand not working which washed all the rooms (because unscrew it with one hand it was impossible), so we hung a sign not to bother, I realized that he could not clean the room properly + I was very sorry for him. … More ▾ We booked near Tekirov's Euphoria, but the hotel stopped. So we chose another hotel in Tekirova - Sapphire! ! ! ! ! Rested in early October, 8 nights, 2 dor. and 1 child. , Tui gave us a taxi (there was no bus), drove in 1 hour, settled in 1 hour, room in a bungalow with a balcony on the 3rd floor, at first glance everything is ok, but the cleaning is superficial, on the bedside tables, in the corner corner no one cleans the seams, asked to clean the floor again, because the man walked in light socks, were black then, the guy came the cleaner (I really felt sorry for him, because the guy has one hand not working which washed all the rooms (because unscrew it with one hand it was impossible), so we hung a sign not to bother, I realized that he could not clean the room properly + I was very sorry for him.
There were badly washed plates and forks in the dining room (after the baby vomited on the 3rd day and I had vomiting on the 5th day, I heard that many people had disorders (WE DIDN'T SWIM IN THE SWIMMING POOL AGAIN, because we came to the sea) , forks disinfected or used disposable and took more processed food, fruit was washed in the room.

I had the impression that the staff in the restaurant (although it is a normal dining room), recruited from the street, I can not imagine what was happening near the kitchen, noticed that the floor was always stained.
C + sea nearby (beautiful, clean), beautiful nature, the hotel lacks CLEANLINESS and normal FOOD, tap water is salty! In 8 days we saw a lot and not always positive.
The children's club is normal, engaged with children and once was a dinosaur park. I turned a blind eye to some things, because we came overseas! ! ! ! ! ! ! We will not go to this hotel again! ! ! ! ! I'm not very demanding, but clean and normal, healthy food comes to the fore! ! ! ! ! I did not believe the reviews, but everything they write is true!
аватар coolless
 •  traveled 3 years ago
Rating 3.0
Check-in took place at 11:00. Thanks to the staff. Room in the main building. If you are told about the renovation of rooms, do not believe it. Everything is old and dead. Air conditioning is normal, directed directly to the bed! If you sleep with the window open, you can hear the hum of the outdoor units of other air conditioners. … More ▾ Check-in took place at 11:00. Thanks to the staff. Room in the main building. If you are told about the renovation of rooms, do not believe it. Everything is old and dead. Air conditioning is normal, directed directly to the bed! If you sleep with the window open, you can hear the hum of the outdoor units of other air conditioners. Sometimes not a buzz, but a roar, because everything is old. P-shaped building. Inside the tables of the main restaurant. Noisy. In the evening you can hear discotheques. Beds and towels are dirty, mattresses and sofa are old and stained. TV of poor quality, few channels (for those who need it).
The food is monotonous. Everything is overcooked and tasteless. Alcohol of the lowest quality. In the morning there is no scrambled eggs like in other hotels, with a choice of greens, tomatoes, etc. No choice of dishes on the grill. Read the negative reviews of other vacationers, I agree with everything. Beach chairs are dirty and old. Sofas and chairs with soft seats throughout the hotel are dirty and stained. The tables in the restaurant are sticky after cleaning. Flies are everywhere in the premises, even on the premises.
A gardener with a noisy mower is the norm. Inconvenient location of the relax pool. It is necessary to go out almost to the barrier and it is on the other side of the main territory. From a little positive: the staff is responsive. Resolve any issues quickly. Nature is great. The sea and the beach are perfect. Anyone who doesn't care about comfort will love it. Compare with 4 hotels in Turkey and one in Egypt, which were. All 5*. Price plus minus the same.
аватар tina255
 •  traveled 3 years ago
Rating 7.0
Traveled with family in July 2021. I am writing this review in the hope that others will find it useful. In general, I liked the hotel very much. I'll write more. 1. Good location of the hotel. The hotel is located on the beach, which for me was important for families with children. The sea is wonderful, transparent, the entrance is pebbles, in some places larger, but you can go in normally. … More ▾ Traveled with family in July 2021. I am writing this review in the hope that others will find it useful.
In general, I liked the hotel very much. I'll write more.
1. Good location of the hotel. The hotel is located on the beach, which for me was important for families with children. The sea is wonderful, transparent, the entrance is pebbles, in some places larger, but you can go in normally.
2. Food at the hotel. The menu is varied, there was always something to choose from, there were always fruits, freshly squeezed orange juice for breakfast, which is rare in hotels. Those who were in this hotel before said that the menu was even more varied, but we liked it even now.
There is a children's menu and a diet menu.
3. The staff at the reception is responsive, always responded to requests. Checked in at 11 o'clock. We rested 2 families together, picked up rooms next to each other, which was very good.
Our child was disappointed because the hotel map did not correspond to reality (for a long time I was looking for crossbow shooting)).
4. Animation. Daytime animation is well organized. We attended morning exercises, step aerobics. in general, I liked it (several coaches lead in turn, and some are not very professional). There are many nuances in evening animation. There were dance shows several times a week, the rest - the show "Miss", "Mr" and "best couple" (for a family-type hotel, the idea is not very good, often there were no people willing to participate).
Children's animation takes place in the Tukan club. In principle, there are many interesting activities for children. What I didn’t like is that the animators turn on cartoons at the time that is scheduled for activities (according to the schedule, cartoons are from 12.30 to 14.30). Still, parents bring their children to the club, looking at the schedule, so this should not be.
With the kids club, we had a separate story due to an oversight, and we had to contact the customer service department, after which the situation in the club improved. There are many children in the hotel, there are often many children without parents in the club, but since the hotel provides a service to leave children without parental supervision, first of all, childcare and the safety of children should be organized (these are children, and leaving the club they can go anywhere).
What the kids liked was the inflatable rides that come to the hotel every 2 weeks. The children were delighted!
What I DID NOT LIKE about the hotel:
1. Bed linen and towels, including beach towels, even when clean, stained and torn.
2. CLEANING in the room. Room cleaning is carried out daily, but it comes down only to wiping the floors (this is not even washing, since the stains remained the same as they were upon arrival). Cobwebs, dust everywhere (some read to children in the evening, and turning on everything with cobwebs is not very pleasant). The "icing on the cake" was when the cleaning lady picked up the dirty towels from the floor and folded them as if they were clean (you can tell dirty from clean). The next day, I handed the cleaning lady towels to change.
In a hotel of this category, such cleaning is unacceptable. Especially at check-in / check-out, high-quality cleaning should be organized.
3. Several times I had to contact the reception about the equipment of the room (in one room there was no cold water (they fixed it on the 4th day of contact), then the door handle fell off). I would like the room to be checked upon arrival, and not hotel guests constantly identify problems.
аватар vinzeslavska
 •  traveled 3 years ago
Rating 3.0
Honest review of the hotel. We rested with my husband together (25-28 l) in the period from 27.06-8.07. We paid 39000 (+-1400$). The first negative - if you do not have children, do not go here. It was minus the tour agent who advised this park hotel without children. The territory is green, but very small, in fact, one pool, and another pool across the road where no one goes. … More ▾ Honest review of the hotel.
We rested with my husband together (25-28 l) in the period from 27.06-8.07.
We paid 39000 (+-1400$).
The first negative - if you do not have children, do not go here. It was minus the tour agent who advised this park hotel without children.
The territory is green, but very small, in fact, one pool, and another pool across the road where no one goes. There is a “cover from the sun” on the beach, but it actually does not give shade, and a cozy area in the villages is only near the fish restaurant, but there are places for 7-10 sunbeds.
Animation is almost invisible and inaudible. Friends lost a 4-year-old child in a mini club, in the evening you can hear the mini disco better from the neighboring hotels.
The rooms are small, not well maintained, they were cleaned badly even for $ 1, I attach a photo after cleaning, towels with holes.
The food is the biggest pain of this hotel. At what everyone talked about it with whom they communicated on the territory. Every meal is the same for 9 consecutive days. In addition to being the same thing, but also not tasty at all! Burnt meat, pasta, bulgar, strange potatoes, only fried fish, not very desserts, everything, even pancakes clogged with soda and not fried, and an omelet is called “milk in an omelet” - and it is so.
The staff is slow to work, the Russians are rude, + they put 2 people on the issuance of 12 dishes and you stand behind unleavened pasta or folded meat for 15-20 minutes.
The only thing that saved our vacation was the perfectly clean and warm sea. Kemer is gorgeous, mountains + sea = perfect.
In general, this is the biggest disappointment in many years. And yes, I don’t compare this hotel with Rixus because the price there is more than 120 thousand, but there are other hotels in this price policy that simply don’t stand close.
I sincerely do not recommend this hotel to anyone. Read the reviews well and choose the hotel yourself. Have a good rest, and we wanted to go home on the 4th day.
аватар tanj.koroleva1
The hotel is not bad, but it does not pull on a 5, rather a 4 with a minus. It wins by its location, after all it is the first line. Great green area. Among the shortcomings: very poor cleaning of the rooms, torn towels, old washed and stained bedding. We saw two live cockroaches in the room. There is practically no animation, but this is due to quarantine. … More ▾ The hotel is not bad, but it does not pull on a 5, rather a 4 with a minus. It wins by its location, after all it is the first line. Great green area.
Among the shortcomings: very poor cleaning of the rooms, torn towels, old washed and stained bedding.
We saw two live cockroaches in the room. There is practically no animation, but this is due to quarantine. There was morning exercises, yoga and water aerobics.
Food for 4. You won't go hungry, but you won't see any frills either. From meat only chicken and turkey. From fish and seafood: mackerel, and small herring, moreover, it was cooked without salt, it was generally tasteless. From fruits the same thing: apples, pears, oranges, watermelon and melon.
From the pros: excellent restaurant A la carte fish, chic well-groomed green area, first line, Tucan kids club.
As for the washing machine: it is there, but it is old, it takes 2 hours to wash, and only all the things in a pile with packages of other vacationers will not be washed until the machine is full. And only the things of children.
Turkish coffee in the cafe is also there, but not tasty, burnt. Good in a la carte. In the restaurant, coffee from vending machines, powder.
Alcoholic drinks: good beer, their wine, crayfish, and some kind of whiskey, they make cocktails, but it’s not clear on what, my head hurt after their cocktails, and even my husband, although he normally tolerates alcohol.
аватар ksjunjasha
 •  traveled 4 years ago
Rating 8.0
1 The check-in went quickly, although they settled in the wrong room that was booked. Newly refurbished room, clean and tidy. Room cleaning and change of towels every day. 2. Throughout the hotel, except for the beach, Wi-Fi is excellent. 3. The staff works like bees - they wash, clean, water. The hotel area is perfect. … More ▾ 1 The check-in went quickly, although they settled in the wrong room that was booked. Newly refurbished room, clean and tidy. Room cleaning and change of towels every day.
2. Throughout the hotel, except for the beach, Wi-Fi is excellent.
3. The staff works like bees - they wash, clean, water. The hotel area is perfect.
4. Weak children's animation, a child of 8 years old was not interested. Children's disco throughout the week is the same.
5. All noisy events until 23.00.
6. Very good drinks - beer, wine, champagne, whiskey, all kinds of cocktails.
7. Food - food is quite varied. We really liked yoghurts, freshly squeezed orange juice for breakfast, a lot of greens, salads, delicious desserts.
8. You can play tennis for free. There are football and basketball courts.
There is magnificent nature around - mountains, pine trees, the cleanest sea, orange gardens outside the hotel.
аватар viktoriia94.09
 •  traveled 4 years ago
Rating 5.0
1. From the very first minutes of check-in, the room was disappointing. The furniture is old, dirty, worn, peeling paint. There are stains on the walls, stains on the curtains. The towels in the room used to be white, but now they are grey, washed out. Beach towels still have holes in them.... 2. There was not much variety in food. … More ▾ 1. From the very first minutes of check-in, the room was disappointing. The furniture is old, dirty, worn, peeling paint. There are stains on the walls, stains on the curtains. The towels in the room used to be white, but now they are grey, washed out. Beach towels still have holes in them....
2. There was not much variety in food. Mostly chicken, turkey, lots of vegetables and herbs, lots of desserts. But we liked it, no questions.
3. Children's club - norms, our child really liked the evening discos.
4. For adults, exercises, yoga, aerobics, everything is ok.
5. CLEANING IN THE ROOM IS DISGUSTING! We have a small child, sleeps from 2 to 4 and they come to us with cleaning at this time. We swore several times, asked to clean up with us earlier. They don't rush to fix it.
6. A la carte restaurant was open 1 at the beginning of May and once a week. We stood in line for half an hour and there were not enough seats for us. So for a week they did not get there. THE ORGANIZATION OF THE HOTEL IS DISGUSTING!
7. The hotel is cleaned, clean, well maintained.
We will not go to this hotel again!
Лутка двери Душевая Зеркало- облуплена краска Лампа в пятнах Угол кровати Шторы и стены в пятнах
аватар vibladom
 •  traveled 4 years ago
Rating 3.0
We rested from 0252021 to 0952021. We did not choose this hotel - the tour operator Tui Ukraine offered or rather put it before the fact (a week before departure). I do not recommend this tour operator to anyone. We booked and paid for the Euphoria Tekirova 5 * hotel back in February 2021, paid for 7 nights for 2 people 33 thousand UAH. … More ▾ We rested from 0252021 to 0952021. We did not choose this hotel - the tour operator Tui Ukraine offered or rather put it before the fact (a week before departure). I do not recommend this tour operator to anyone. We booked and paid for the Euphoria Tekirova 5 * hotel back in February 2021, paid for 7 nights for 2 people 33 thousand UAH. Until the end of April, we did not know that our hotel was not opening, and then 5 days before departure we were informed that our paid hotel had not opened, so choose between two Fan Sans (one is worse than the other), they said that these are hotels of the same level as Euphoria Tekirova 5*. But the FUN&SUN FAMILY Club Saphire 5 * hotel is not that of the same level, it does not pull even 4 *. That is, the price-quality does not correspond at all and was not compensated in any way.

Initially, we were placed in a room whose windows overlook the wall and utility rooms of a neighboring hotel. After complaining multiple times, we were moved to a more acceptable room. The worst thing about the hotel is the work of the restaurant.
The food is all insipid, tasteless, monotonous, as in the cheapest canteen. The issuance of portions - you stand with a plate - no attention from the staff, as if asking for alms, drinks - draft wine from barrels is diluted and beer is the same, which is poured in only one place. No one even heard of bottled wine, which the waiters should pour. At first there was no children's menu, then something appeared. Ice cream is some kind of chemical toffee. On the beach there are sun loungers-nets (the nets are stretched and the old ones are all stained), beach towels of a dirty beige color do not even cover half of the lounger.

Never again will I go to this hotel and will not contact this tour operator Tui Ukraine. I DO NOT RECOMMEND THIS HOTEL TO ANYONE.
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avatar sergey0103591
Where and when is the market? What stores can you visit?
11 years ago  •  3 subscribers 4 answers
avatar mishailov__131
Help if anyone can in the family grief! ROOM in hotel 814
11 years ago  •  6 subscribers 9 answers
avatar mishailov__131
I liked everything for 5!!! Only the camera, with all the photos, was forgotten in the room during check-out!!! Grief in the family!!! Please answer??? My e-mail is [email protected]
11 years ago  •  2 subscribers 2 answers
avatar oniks96
I wish there was a door
12 years ago  •  3 subscribers 3 answers
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Отель расположен на берегу моря рядом с собственный пляжем с мелкой галькой. Построен в 1993 году. Последняя реновация проведена в 2018 году. Отель прекрасно подойдёт для семейного отдыха с детьми.

Location 2 км от центра п. Текирова. 16 км от г. Кемер. 73 км от аэропорта Анталии.
Description of the beach Пляж протяжённостью 155 м. ​Аренда павильонов на пляже – платно.
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

— главный ресторан Saphire (вместимость 600 чел., есть открытая терраса)

— детский буфет Тукан в главном ресторане (12:00-13:30, 18:30-20:00)

— 3 ресторана A la carte (турецкий, средиземноморский и итальянский;19:00-21:00)

— десерт-бар (10:00-18:00) –турецкие чай и кофе, капучино, латте, американо, сладости, пирожные, мороженое (с 14:00 до 18:00).

3 вида импортных алкогольных напитка бесплатно 24 часа (водка, виски, мартини – марки уточнять на месте у Guest Relation, с 10:00 до 00:00 в Chill Out баре 18+; с 00:00 до 10:00 в ночном баре)

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids 2 детских бассейна. 2 детские горки.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
Entertainment and sports 4 водные горки, спортивные занятия в бассейне, стрельба из лука, бочча, дартс, игровые автоматы в игровой комнате (платно).
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • aerobics  FREE 
  • water activities
  • animation
Description of rooms

​Всего 314 номеров.

  • bath / shower
  • hair dryer
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
The address Tekirova Mahallesi, Tekirova Mahallesi Şehit er Hasan Yılmaz Caddesi No:18, 07995 Kemer/Antalya, Турция
Phones: +90 242 821 46 00
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.